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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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No real complaints about my shopping experience. The only I would say is that their selection is mildly limited - I couldn't find any marigolds anywhere. But other than that, it really was an easy shopping experience.
Congratulations on your wedding! We're happy to hear that the eucalyptus was beautiful and met your expectations! Thank you for choosing Global Rose. Best wishes!
I got 50 roses for my birthday from my fiancé and they arrived perfectly! Such beautiful buds! Will definitely be using them again! Thanks, Global Rose!
Best wishes to you! We're happy to hear that your roses arrived perfectly and that you'll be returning. Thanks for choosing us, and we look forward to serving you again!
Excellent experience and ordering my flowers ahead of time for this event would recommend using using them again dependable quality is excellent very satisfied
Thank you for the glowing review! We're pleased to hear about your excellent experience and dependable quality. We appreciate your high rating and look forward to serving you again!
Thank you for sharing your experience. We're sorry for the delay, your understanding is appreciated.
We ship our flowers on time and our commitment time frame states that you can receive your order +/- 1 Day of the scheduled date. We're glad the flowers arrived in good condition and met your expectations. Thank you for choosing Global Rose!
We use dozens of roses every year for the Catholic University Conway School of Nursing. They never let us down!
Thank you very much for your continued trust in us for the Conway School of Nursing. We're honored to be a part of your special occasions! We appreciate your love and support and we hope to continue providing you with more floral beauty in the future.
The roses were a gift to my daughter for her birthday. She was surprised and delighted with the gift and couldn't believe how beautiful they were. She and the rest of my family are GlobalRose customers forever!
It's always heartwarming to be part of your special occasions, wishing your daughter a happy birthday! It's great to know that your family is also part of Global Rose, we appreciate it.
Thank you for choosing us. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!
I ordered 100 red roses. All appeared to be well until I received the roses. They were limp and not the best quality. Unfortunately my interaction with their customer service team did not fair well either. They used the customary paragraph X section Z approach to deny the quality of the product when in reality when they shipped the roses within 2 days of my event there would have been no way to replace the roses in time.
So the only thing I would caution anyone about is...be careful of their suggestion that your order arrival date is 2 days prior to your event as that puts all of the pressure on YOU at the last minute to find alternate solutions if the quality is not what you expected. Also be mindful of and read all of the stipulations that they impose. Legal jargon is always written in favor of the company and rarely in favor of the customer.
Dear Michael,
Again, we are very sorry that your order was not what you expected. But as we mentioned in your claim, we noticed that you received o your order as scheduled on October 11 under FedEx tracking number 688493374768 but you contacted us 3 days after you received the flowers. Please note that our claims policy states that Global Rose need to be notified within the first 24 hours of receiving the goods in order to provide compensation. We could have sent you a replacement of your flowers to be delivered on the next day.
You can always check our claims policy in the order confirmation email you received at the time of the purchase.
Best regards,
Global Rose.
Everything was beautiful. The flowers arrived on time. They added so much to the wedding.
Congratulations Kathy, we're happy to have contributed to the beauty of your wedding day with our flowers. Thank you for choosing us!
Global Rose has great quality flowers. My order shipped within two days of ordering, and was great quality.
Thank you for your kind words! We're happy to hear that you were pleased with the quality of our products and we're glad that you had a quick delivery. We appreciate your support and look forward to serving you again in the future!
We ordered flowers for our wedding center pieces. The process was so simple and the flowers arrived timely and were stunning. I will use GlobalRose again.
Hi Jennie, congratulations on your wedding! We're happy to hear that our flowers added beauty to your centerpieces. Thank you for choosing GlobalRose, and we look forward to being a part of your special moments in the future.
Fantastic!
My flowers arrived in top shape, all 100 stems were individually wrapped in baggies of water. My bouquets received so many positive comments at our fundraiser banquet. Thank you Global Rose for sending my order on time.
We're so happy to hear your flowers arrived in great condition and made a positive impression! Thank you for choosing Global Rose and we hope to continue providing you with more floral beauty in the future.
Roses were in excellent condition
Arrived on time
Colors shown matched actual roses
We are glad to hear you enjoy the quality of our roses! Thank you for the feedback and we would love to brighten your days with more fresh and beautiful flowers in the future.
This the second time I've order from you guys and had wrote a letter for my girlfriend and it was not sent out with the flowers
Thank you for reaching out. We appreciate your review. When we ship next-day orders, the note is always added to the shipping label. Customer satisfaction is our #1 priority and we are always looking forward to improving our services. If you need real-time assistance while ordering in the future, we invite you to use our live chat service. Our team is at your service.
Thank you for choosing Global Rose. We hope your girlfriend enjoys the flowers.
My overall experience with Global Rose was good; however, the roses arrived with brown outer petals. Ultimately, they looked fine in our arrangements after some TLC, but I would likely not order again.
Dear Jenna,
Thank you for your order with us and for reaching out.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care they can be brought back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
Best regards,
Claims department
Global rose is much like the airlines. If there is a problem, you are screwed. That want pictures, receipts, your SS# and everything else they don't need. They ruined my daughters wedding bc the flowers were a day late with no water. Then we sent them pictures that were useless to them (according to them) and were screwed. Not like old time where you can show them and the understand. Good luck, I would pay extra and have someone local so you are protected. 1 out of 10 foe us.
Dear Steven,
Thank you for being a valued customer. Again, we are terribly sorry that UPS delayed your boxes. We shipped your order on time, but unfortunately, there are certain factors and processes that we cannot control. We have investigated your case further and can see that our claims team addressed your concerns by asking you for pictures of the 1000 White Roses that you claimed were in bad shape (unfortunately, you only sent pictures of about 25 roses out of the 1000 that you ordered). We appreciate your understanding of our shipping and claims policies stated in your email confirmation and that orders may be delivered one day after the selected delivery date and that is why we highly recommend that you schedule your order to be delivered 2-3 business days prior to the event to prevent unexpected delays. Also, please note that our claims policy states that pictures are needed in order to have a better understanding of the situation, so we can check every issue with our greenhouses and prevent this situation from happening again in the future. Also, we would like to clarify, that our team will never ask our customers for sensitive data such as their Social Security numbers and this was not the case as well. Nevertheless, we can see that your particular case was escalated to a higher tier and that our customer service Director reached out by phone to address your concerns and provide the best possible solution. We are happy to know that you were refunded for 500 Roses which is 50% of your order and that we could make up for this delay from UPS. Our accounting department will send a refund receipt in the next 1-2 business days.
We appreciate your understanding.
Best regards,
Global Rose.
Las flores vinieron el el tiempo estipulado y son flores de calidad
Hola Sara! Nos alegra saber que las flores llegaron a tiempo y que disfrutas de la calidad. Queremos hacer a nuestros clientes felices con la belleza y alta calidad en cada flor. ¡Gracias por elegir Global Rose y por las 5 estrellas!
Next day delivery was prompt and tracking methods were
Hi! We appreciate your trust in our next-day delivery. Quality service is what we're all about and we're happy we met your expectations. If you need further assistance, we're here for you!
I was really impressed with the customer support. When I needed to change my delivery date they were able to get that done very quickly! However, I didn't give this a five-star rating because I was a little disappointed in the color of my "orange" roses. I suppose in someone's eyes they could be considered orange, maybe blood orange or red orange but not 100% a true orange. But definitely great customer service!
Hi Brandy, we appreciate your feedback! Colors may have a slight difference between what you see on the screen to what you receive. Monitors display colors differently and everyone can see these colors differently. We're very pleased to know you were able to interact with our team and you're happy with our customer support. We're here for you.
Vibrant orange roses are extremely beautiful and we hope you enjoy them!
Thank you for your kind words, Amy. We're pleased you appreciate our selection. If you ever need assistance in making your choice, we'll be here to assist you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback and we're happy to hear you had an easy shopping experience! We value your input and will be taken into account to help us improve. Thank you for choosing Global Rose.