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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The tulips were not bloomed but that was my fault for sending them in on Friday before the Saturday event! I should have shipped them in Thursday but they bloomed just in time for the event!
1 flower was missing and one was broken but for the most part I am satisfied with the price, quality and ease of delivery.
Thank you for your feedback! It's great to hear you were satisfied overall with the price, quality, and delivery experience. We apologize for the missing and damaged flowers, remember that if you have any issues with your order you can reach out to our customer service team for assistance using our live chat or at [email protected] They will carefully review your case and we're here to help!
Global rose site guidance state that we should schedule the lilies to arrive 6 days prior to the event so that lilies will be perfect on event day. Lilies arrived as scheduled on the 26th but are almost in full bloom just 2 days later. We have placed them in the cool dark basement to attempt to slow the down, but fear they will be past their prime by day 6.
Thank you for your feedback! We apologize for any inconvenience. Please take into account that we kindly advise scheduling the delivery date 2 or 3 days prior to your special event, not 6, this will allow your flowers ample time to bloom and to account for any potential courier service delays. When you have questions you can reach out to our customer service team with your order details so we can assist you promptly at [email protected] or via live chat.
We're overjoyed to hear that everything looks amazing and the flowers turned out very pretty! Your satisfaction means the world to us. If you ever need more flowers or assistance in the future, we're here to help. Thank you for choosing us!
Great job, guys. My mom was very happy with her Roses.
Thank you so much for your kind words! It's wonderful to hear that your mom was very happy with her roses. Bringing joy to your loved ones makes us very happy and we're here to provide beautiful blooms for any occasion. If you ever need more flowers, just let us know!
Flowers were delivered timely on Friday, for our Anniversary, which was on Sunday. We were out of town Saturday so the delivery was nice. The negative was that some of the 50 Long Stem Roses (approximately 14) were wilted.
Dear Lena,
Thank you for reaching out to us.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further.
Best regards,
Federico
Good buying process. Efficient. Good customer service as well. Will repeat buying.
Thank you for your positive feedback! We're glad you had a great shopping experience and received good customer service. We look forward to serving you again in the future, and we'll be here to assist you whenever you need us. Thank you for choosing us!
Cheryl received her Birthday Roses and they were all healthy and vibrant. She is very surprised and happy.
That's great to hear! Bringing surprise and happiness is what we aim for. If you ever need more beautiful blooms for any occasion, we'll be here to help. Thank you for choosing us to be a part of Cheryl's special day!
Very easy to order. Beautiful flowers just as described. Definitely will keep it in mind for our next event!
Thank you for considering us for your next event. We look forward to serving you again and providing more stunning blooms for your special occasions. If you ever need assistance, we're here to help!
Very fast shipment and on time. They arrived in excellent condition!
Your satisfaction is our priority, and we're happy to provide you with a seamless experience. If you ever need more flowers or assistance in the future, we'll be here for you. Thank you for your kind words!
Website showed flowers being all pink. Flowers that arrived were whitish with pink tips on the petals.
Dear Chun,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 22 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
Turned out better than expected. I made some mistakes in the order but it was quicker ordering and it was a joyous day for all. Forget the coupons at these prices you don't need them.
Thank you for reaching out! We are excited about your order and will reach out directly via email to make sure you never miss a coupon again. If you ever have questions while placing an order, we recommend you ask for help in our ONLINE CHAT. A Real-time agent will be excited to help you!
Quick and easy, great flower selection, great customer service, superior quality.
Thank you for the fantastic rating and feedback! We're glad you enjoyed our great flower selection. Your satisfaction is our priority, and we're here to provide you with more beautiful blooms whenever you need them. Thank you for choosing Global Rose!
To whom it may concern,
I received my order yesterday, April 25,2024. Fedex came on the April 24th but no one was home, so the delivery came the following day.
I am very disappointed in the assorted carnations. The flowers look discolored and not fresh. The colors look off-white and brow-ish pink! I was expecting them to look like your picture on the website.
Sincerely,
Diane Gualtieri
Dear Diane,
We are very sorry that you were not able to receive your flowers on the day you selected. However, please note that our confirmation email clearly states that; "all our deliveries require a signature so please ensure that someone is available at your address to receive them." Global Rose is not responsible for unsuccessful deliveries arising from the recipient not being present at the address provided by the sender. FedEx does not call recipients prior to delivering packages and the exact time of delivery cannot be guaranteed.
Nevertheless, you mentioned that the colors you recieved were not what you expected and we would love to make it up to you! We kindly remind you that our customer satisfaction is our number one priority and our claims policy states that if anything goes wrong with your order, you can always reach us at [email protected] or through our live chat and speak with a live representative and we will assist immediately to fix it. Our team is at your service!
Everything was delivered as expected. Roses plumped up well after being put in water. Eucalyptus in perfect condition.
Thank you for the review! We're happy to meet your expectations and glad to hear your roses plumped up beautifully. If you ever need more flowers or assistance, we're here for you!
Ordering was easy on the website. Delivery was on time.
Thank you for choosing Global Rose, Samuel. Should you ever need assistance in the future, please don't hesitate to reach out.
These roses are to be handed out for mothers day. They looked pretty average and the rose was on the smaller side. I thought these would be like the long roses with the rose but long too but it was like a regular rose from the grocery store. Non the less, it was nice to receive in bulk order and on time as well.
Thank you for the 5-star review and for appreciating our service flowers. If you ever need more, just let us know. We're here to make your experience even better!
Thank you for the 5-star review! We're happy you had a great experience with our service and that you loved the quality of our flowers. Your satisfaction is our priority, and we look forward to serving you again soon!
The Customer support I received was excellent and timely. The product was excellent as well. Thank you.
Thank you for your kind words! We love that you had an excellent experience with our customer support team and you're satisfied with our product. Your satisfaction is our top priority, and we're here for you anytime you need assistance.
Thank you for the review! We love to hear that you loved the yellow roses and they arrived on time. Your satisfaction is our utmost priority, and we look forward to serving you again soon with more gorgeous flowers!
Beautiful flowers. Reasonable price. Delivered on time. Thank you for an enjoyable shopping experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ailey​, we always advise scheduling the delivery date 2 or 3 days prior to your special event to allow your flowers ample time to bloom and to account for any potential courier service delays. This would help ensure that you have fresh, vibrant blooms for your special occasion. We're glad to hear that the tulips bloomed just in time for your event. If you ever need assistance with your floral needs in the future, feel free to reach out to us.