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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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9,016 reviews

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Florida
1 review
0 helpful votes
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Good experience and will use again
May 9, 2024
Updated review

The website was very easy to use
I enjoyed my experience but wished I had more red and pink carnations than white.

Date of experience: May 8, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're glad to hear that you found our website easy to use and that you enjoyed your experience. We appreciate your suggestion regarding the carnation colors, and we'll take it into consideration. If you ever need assistance with your order or have specific preferences, feel free to reach out. We're here to help!


Very easy web site to use
April 22, 2024
Previous review

Very easy web site to use

Date of experience: April 22, 2024
New Mexico
1 review
0 helpful votes
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Satisfaction
May 9, 2024

Great service! Great product! Great delivery!

I give them

Date of experience: May 8, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the review and the 5-star rating! We're happy to hear that you had a great experience with our service, product, and delivery. We look forward to serving you again in the future. If you ever need anything, we're here to help!

Georgia
1 review
0 helpful votes
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I use GlobalRose's regularly. At least 4 times a year. I have for at least three years now. The delivery has always been on the day requested before noon. Price is very competitive. I've ordered many different varieties of flowers and have always been satified except once. They immediately made the the situation right. I highly recommed GlobalRose's for all your floral needs.
I particularly like the snapdragons and spray carnations and roses! Buy with confidence!

Date of experience: May 8, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much, Jim, for your glowing review and your continued trust in Global Rose! We greatly appreciate your loyalty over the past three years. We're happy that our delivery has consistently been on time and that you've been satisfied with our competitive pricing and wide variety of flowers. We're committed to ensuring your satisfaction and will always make things right if there's ever an issue. Looking forward to serving you with more snapdragons, spray carnations, and roses in the future!

Tennessee
1 review
0 helpful votes
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Assorted Roses
May 8, 2024

Disappointed in the "color assortment"of roses when they arrived. Ordered 100 roses. Only two colors were shipped. More than likely will not order again.

Date of experience: May 8, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Sherie,
Thank you for your order and for reaching out. We are sorry that your order was not what you expected.
We kindly remind you that on the product description and "Product Information" tab for the product you chose (100 Assorted Roses) the following disclaimer is shown: "Our Assorted color is a combination of colors randomly selected by our greenhouse teams and is not an exact reflection of the pictures associated with this item."
In the future, if you want to receive specific colors, we invite you to choose our product:
100 Roses Your Choice of Up to 4 Colors https://globalrose.com/flowers/your-choice-roses-medium-100-b.html, where you can choose the colors you want to receive in your assortment.

California
1 review
0 helpful votes
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For the pricing not really worth it. I hope this doesn't happen to anyone else

Date of experience: May 8, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Ashley,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on Nov 07 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

South Carolina
1 review
0 helpful votes
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Beautiful flowers
May 8, 2024
Updated review

It was great service and delivery for my mom. I always order flowers from this company

Date of experience: May 8, 2024
Lina P. — GlobalRose Rep
over a year old

We're glad that you and your mom enjoyed our service and the flowers! Thank you for your continued support and trust in us. We look forward to serving you again in the future!


Love the service
December 10, 2023
Previous review

Love the service

Date of experience: December 10, 2023
Florida
1 review
0 helpful votes
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Speedy delivery
May 8, 2024

Beautiful Roses - speedy delivery
Great experience

Date of experience: May 8, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you, Tracy! We're very happy to hear that you think our flowers are the best and most beautiful. Thank you for choosing Global Rose for your floral needs. If you ever need more flowers or assistance, we're here for you.

Maryland
1 review
0 helpful votes
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Best ever
May 8, 2024

Best ever great experience. I use them all the time

Date of experience: May 8, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy to hear you had a great experience with us! Thank you for choosing Global Rose. If you ever need more flowers or assistance, we're here for you.

Washington
1 review
0 helpful votes
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Good shopping experience
May 8, 2024

Have always had a great experience with Global Rose

Date of experience: May 8, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your continued support and kind words! We're delighted to hear that you've consistently had great experiences with us. Your satisfaction is our priority, and we look forward to serving you again in the future.

Virginia
1 review
0 helpful votes
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Carnation Flowers
May 7, 2024

Flowers are beautiful. We got lots of variety of colors. Only one small problem was getting them half of our order came in on Monday and half came in a day late on Tuesday.

Date of experience: May 7, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Melanie. Thank you for sharing your feedback! We're delighted to hear that you found the carnation flowers beautiful and enjoyed the variety of colors. We apologize for the inconvenience caused by the delay. If you have any questions or concerns, please feel free to reach out and we'll help you. We appreciate your support!

Colorado
1 review
0 helpful votes
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A large order of 61 white roses to be delivered to my home. I wanted them delivered on Monday to distribute to my staff for nurses Week. Unfortunately there was a signature required by FedEx for pick up which delayed a day. Two roses were kinda crushed and a few outer petals were yellowish but could be removed. Overall good purchase.

Date of experience: May 7, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience with us, and we're glad to hear that overall it was a good purchase for your celebration! We apologize for any inconvenience caused by the delay, after placing your order you received a confirmation email that mentioned a signature is required for delivery.

Your feedback is valuable, so, if you ever need assistance in the future, please don't hesitate to reach out at [email protected] and if you have any issues with your flowers our claims team is here to help at [email protected] we're at your service!

Texas
1 review
0 helpful votes
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Easy to use
May 7, 2024

Easy to find what you need. Arrived right on time. Were easy to contact

Date of experience: May 7, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review and high rating! If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!

California
1 review
0 helpful votes
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I've been ordering for couple of years now and each time was beautiful roses that lasted a week. Long sturdy stems, firm buds that opened gradually. This time, the buds were small, stems were thin and fragile, although the roses arrived on time, the event was two days later and the roses were half dead for the event. Petals kept falling off and they just did not hold up like the last two years. We followed the arrival instructions with watering and trimming etc. This did not help.

Date of experience: May 7, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Mona,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you noticed that the stems were not perking up so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Rhode Island
1 review
0 helpful votes
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Process
May 7, 2024

This was my first time ordering with GlobalRose and after placing my order I didn't receive a confirmation email until product shipped out a few days later. This worried me a bit as I was on a time crunch. Their customer service through chat was great for all my concerns!

Date of experience: May 7, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience with us! We apologize for any concern caused by the delay in the confirmation email. We're glad to hear that our customer service team was able to assist you promptly and address your concerns. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Illinois
1 review
0 helpful votes
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Bridal shower flower bar
May 7, 2024

Delivery was on time. Quality was ok. Tulips were a huge disappointment. Blooms were way too small and barely opened up after 24 hours and then promptly wilted.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2024
Lina P. — GlobalRose Rep
over a year old

Dear breann,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

California
1 review
0 helpful votes
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Beautiful roses - vivid color
May 6, 2024

The roses are beautiful and in nice quality. They were delivered in great condition and on time. I'm satisfied.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy that you're satisfied with the beautiful roses and the quality of your order! Ensuring timely delivery and excellent condition is our priority. Thank you for your positive feedback! If you ever need more flowers or assistance in the future, we're here for you.

Illinois
1 review
0 helpful votes
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Timely and good product
May 6, 2024

Roses were on time a good quality. Would use them again.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

We're delighted that the roses met your expectations! Thank you for your positive feedback and for considering us for future purchases. Your satisfaction is vital to us! If you need anything else, don't hesitate to reach out.

Michigan
1 review
0 helpful votes
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Easy website to navigate - ordering process was quick and easy.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Colorado
1 review
0 helpful votes
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Great on time service!
May 6, 2024

Thank you for the beautiful flowers for my daughter's bridal shower. They arrived on time and were perfect.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

You're most welcome! It warms our hearts to hear that the flowers added to the joy of your daughter's bridal shower. Ensuring timely delivery and perfection in every bouquet is our pleasure. Wishing your daughter a lifetime of happiness!

Oklahoma
1 review
0 helpful votes
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Excellent
May 6, 2024

Very responsive and professional via online chat. Flowers arrived in the morning or the day they were scheduled to arrive. Excellent packaging.

Date of experience: May 6, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! Providing prompt and professional service is our priority, and we're happy your flowers arrived as expected. We take great care in our packaging to ensure your blooms arrive fresh and beautiful. We appreciate your feedback!