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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,546 reviews

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New Jersey
1 review
0 helpful votes
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The flowers were beautiful!
May 13, 2024

The beautiful flowers arrived in time for our Mothers day event.

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy to have been a part of your Mother's Day event, Lori! Thank you for choosing our flowers, we hope they added a special touch to your celebration.

Florida
1 review
0 helpful votes
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First use, will be a second
May 13, 2024

Ordered 200 roses & they were all in great shape on delivery within only a few days after order & purchase
Textbook

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your order and for sharing your positive experience! We're delighted to hear that all 200 roses arrived in great shape. Your satisfaction is our priority, and we look forward to serving you again in the future.

New York
1 review
0 helpful votes
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I received some beautiful spray roses and carnations. The red roses on the other hand was a bit of a waste of money since most arrived broken, wilted or floppy.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Chasity,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Tennessee
1 review
0 helpful votes
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The flowers were a beautiful combination! However, the prickly purple plants threw them off a bit and my mother ended up taking them out. They pricked us both and Mom kept giving them the stink eye lol I love that with or without the purple plants in the vases, the bouquets still looked beautiful and full:>

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Sarina. Thank you for the 5-star rating and for sharing your experience with us! We're glad that you enjoyed the beautiful combination of flowers in your bouquet, although we apologize for any inconvenience caused by the prickly purple plants. Your feedback is valuable, and we'll take it into consideration for future arrangements. We're pleased that the bouquets still looked beautiful and full even without the purple plants. If you ever need more flowers or assistance in the future, we're here to help!

New Jersey
1 review
0 helpful votes
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Flowers arrived in great condition however I had to message and request tracking information in order to find out where the order went.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Sorah. We're glad to hear that the flowers arrived in great condition. Also, our team is happy to assist you and we're glad our agent Joan, provided you with all the information needed. Thank you for choosing Global Rose.

Ohio
1 review
0 helpful votes
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Roses
May 13, 2024

Most of the roses and other flower arrived on the delivery date. The filler and one set of roses arrived a day late.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're glad to hear that most of your order arrived on the delivery date, but we apologize for the delay caused by FedEx with the filler and one set of roses. Please take into account that we ship our flowers on time and our commitment time frame states that you can receive your order +/- 1 Day of the scheduled date.

Your satisfaction is important to us and we work hard to meet your expectations. Thank you for choosing GR, we appreciate your understanding.

Georgia
1 review
0 helpful votes
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Beautiful
May 12, 2024

Roses came on time and they were full and beautiful. Out of 100 roses, I only had to throw out 3. The colors were vibrant and beautiful.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy that your roses arrived on time and exceeded your expectations! Thank you for sharing your positive experience, and we're delighted that you found them beautiful, and vibrant. Your satisfaction is our priority, and we look forward to serving you again soon!

If you ever need assistance, don't hesitate to reach out at [email protected]

Illinois
1 review
0 helpful votes
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Fast
May 12, 2024

We would use again for flowers for church services

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

We're honored to be a part of your church services! Thank you for choosing us, and we're happy you will use our services again. We look forward to providing you with beautiful flowers for your future events.

Texas
1 review
0 helpful votes
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Thank you
May 12, 2024

Easy process, arrived on time, and looked very nice.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

You're very welcome! We're glad your flowers arrived on time and looked great. Thank you for choosing us, and we look forward to serving you again in the future!

Mississippi
1 review
0 helpful votes
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Addressee
May 12, 2024

It was delivered on time!
It was not damaged.
I look forward to getting more next year.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the glowing review, Lloyd. We appreciate your kind words and support and can't wait to serve you again!

Oregon
1 review
0 helpful votes
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Great company
May 12, 2024

Easy finding what I wanted. Wonderful customer service with correcting an address mistake I made. Really goid communication with delivery times & a minor delay. Very good product.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Vona. We're happy that our customer service team was able to assist you. Thank you for appreciating our communication and Gypsophila too! We're glad you were satisfied with the product and we look forward to serving you again.

Nevada
1 review
0 helpful votes
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Overall good experience
May 12, 2024

My one reason for 4 vs 5 stars on experience is paying with PayPal automatically was having the flowers shipped to somewhere else. I had to use the text function on the website to get this corrected. The agent was very helpful, and corrected everything, but getting to the agent was a pain in $#*!.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Joseph. We're sorry to hear about the inconvenience you experienced with the payment process, but we're glad our agent Daniela, was able to assist you promptly and effectively. Your feedback is valuable, and we hope you have a better experience in the future. Thank you for choosing Global Rose.

Pennsylvania
1 review
0 helpful votes
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Came in time for wedding and reasonable price for dozens of roses compared buying locally.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

We're delighted to have been part of your special day! It's wonderful to hear that our roses arrived on time and were of great value for your wedding. Thank you for choosing us to contribute to such a significant occasion. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Illinois
1 review
0 helpful votes
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Mother's day Flowers
May 12, 2024
Updated review

The rose schedule from FedEx were to arrive before noon. They actually arrived late the scheduled day. Waited all afternoon for there arrival. Could leave because I had no idea what the real schedule was.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Jennifer. We apologize for the inconvenience caused by the delay in your FedEx delivery. We understand how frustrating it can be but we're glad you got the flowers delivered on the deliver date requested. Thank you for your patience and for choosing Global Rose, we appreciate your feedback.


Always have trouble getting the 5% applied
June 27, 2023
Previous review

Always have trouble getting the 5% applied. Never get message card with the roses.

Date of experience: June 27, 2023

Can't always find the 5%off coupon or discount
April 23, 2023
Previous review

Can't always find the 5%off coupon or discount

Date of experience: April 23, 2023
Michigan
1 review
0 helpful votes
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Came on time
May 12, 2024

Flowers were on time and beautiful. Some didn't age well. I got them on the 9th of May. By May12 about 7 of the orange roses were leaning over. The rest of the 50 roses were still good shape on Mother's Day So all and all with the price and time I'm good. These roses would cost 2 times the price you pay by buying from Globe roses from Bogota Co. That's why I didn't give them 5 stars. I would buy again just to see if it was just a bad batch or what. My Wife loved them.

Date of experience: May 12, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience with us. We're happy that the majority of the roses arrived on time and in good condition, and we're sorry to hear about the few that didn't age well. We appreciate your understanding and willingness to give us another chance. We'll certainly look into the issue to ensure consistent quality. It's wonderful to hear that your wife loved them! If there's anything else we can do to enhance your experience next time, please let us know.

Indiana
1 review
0 helpful votes
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Orange Roses
May 12, 2024

The order arrived very promptly mid-Thursday morning just like promised & we put them in water immediately. They were beautiful! By Saturday afternoon a dozen or so were starting to droop or lose pedals & leaves.

Everyone thought the color was amazing! Smelled like a floral shop 😊

Thanks for making our Mother's Day celebration special!

Date of experience: May 11, 2024
Lina P. — GlobalRose Rep
over a year old

We're honored to have played a part in making your Mother's Day celebration! It's great to hear that the roses were beautiful. We apologize for any inconvenience caused by the drooping roses and appreciate your understanding. You can always reach out to our customer service team at [email protected]

Thank you for choosing Global Rose!

District of Columbia
1 review
0 helpful votes
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Awesome experience
May 12, 2024

Awesome made a lot of mothers very happy at my local church.

Date of experience: May 11, 2024
Lina P. — GlobalRose Rep
over a year old

We're grateful to have been a part of spreading joy on Mother's Day. Thank you for choosing Global Rose, and we look forward to serving you and your community again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Pennsylvania
1 review
0 helpful votes
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Roses for Mother's D
May 12, 2024

Very nice. The flowers are beautiful and on time. Thank you.

Date of experience: May 11, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your kind words and the 5-star rating! Your satisfaction means everything to us, and we appreciate your support. If you ever need anything in the future, please don't hesitate to reach out.

Virginia
1 review
0 helpful votes
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Huge disappointment. Dead on arrival.
May 12, 2024
Updated review

The flowers arrived on time but were falling apart.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Jeffrey,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico


Fast and easy!
May 1, 2024
Previous review

Fast and easy!

Date of experience: May 1, 2024
Washington
1 review
0 helpful votes
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Mother's Day flowers
May 11, 2024

Awesome experience and the flowers are lasting a long time

Date of experience: May 11, 2024
Lina P. — GlobalRose Rep
over a year old

Thanks, Sheri! It's fantastic that the flowers last a long time for you. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing Global Rose!