Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of GlobalRose

GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
How would you rate GlobalRose?
grey stargrey stargrey stargrey stargrey star

GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

Instant Feedback

8,542 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Brenda Q.
Unfollow Brenda Q.
Share Review
Report Review

Satisfied Customer
May 13, 2024

The roses were beautiful and kept in my refrigerator for 3 days until they were presented to the mothers at our church on Mother's Day.

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your 5-star review, Brenda! We're happy that the roses were beautiful and were a part of your Mother's Day celebration at your church. If you ever need more flowers for future events, we're here for you!

Florida
1 review
0 helpful votes
Follow Cindy F.
Unfollow Cindy F.
Share Review
Report Review

Roses were broken
May 13, 2024

We ordered 40 roses for gifts for Mother's day but 4 of them were broken off so there weren't enough to meet the need. It was embarrassing to not have enough for each woman.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Cindy,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Texas
1 review
0 helpful votes
Follow Deja H.
Unfollow Deja H.
Share Review
Report Review

AMAZING AND BEAUTIFUL FLOWERS!
May 13, 2024

Awesome! Flowers arrived on time and were fresh and easy to unpack!

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy your flowers arrived on time and were fresh and easy to unpack! Thank you for choosing us, and we're delighted that everything went smoothly. If you ever need more flowers in the future, don't hesitate to reach out.

Colorado
1 review
0 helpful votes
Follow Perla Q.
Unfollow Perla Q.
Share Review
Report Review

Great Customer Service
May 13, 2024

Flowers were amazing! They also have great customer service.

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for the 5-star rating and your kind words! We love that you loved the flowers and you found our customer service great. Your satisfaction is our priority, and we appreciate your support. If you ever need more flowers or assistance in the future, don't hesitate to reach out.

Texas
1 review
0 helpful votes
Follow JoAnn A.
Unfollow JoAnn A.
Share Review
Report Review

Beautiful
May 13, 2024
Updated review

Great service delivery when promised. Will use them again

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're delighted you were pleased with our service and that the delivery was made as promised. We look forward to serving you again in the future! If you have any further questions or need assistance, feel free to reach out.


Easy to do
May 8, 2023
Previous review

Easy to do. Hope it is delivered as easy as ordering.

Date of experience: May 8, 2023
Pennsylvania
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Easy ordering, tracking, delivery and quality. No issues!

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy that your experience with us was seamless from ordering to delivery, and that everything met your expectations! Thank you for the 5-star rating and for choosing us. We look forward to serving you again in the future!

Nebraska
1 review
0 helpful votes
Follow Paula C.
Unfollow Paula C.
Share Review
Report Review

Roses
May 13, 2024

The roses were packaged very well and came out beautiful.

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thanks, Paula. We're happy you were pleased with the packaging and that the roses turned out beautiful! Thank you for your kind words, and we hope to serve you again in the future!

Nevada
1 review
0 helpful votes
Follow Desiree F.
Unfollow Desiree F.
Share Review
Report Review

I bought these to give to out at church for Mother's day. The heads were too droopy and did not look like they had much life in them. The color was beautiful though. I was disappointed we didn't get to use them.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Desiree,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Florida
1 review
0 helpful votes
Follow Susan U.
Unfollow Susan U.
Share Review
Report Review

Fast and easy
May 13, 2024

Simple process, we used these flowers to celebrate Mother's day at our skilled nursing facility.

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Susan. We love to be part of your celebration! Thank you for choosing us for such a special occasion. If you ever need flowers for future events, we'd be happy to assist you again.

Oklahoma
1 review
0 helpful votes
Follow Anaconda Z.
Unfollow Anaconda Z.
Share Review
Report Review

Carnations
May 13, 2024

Keep up the good work! The carnations were in good shape when they arrived,

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for the 5-star rating and your kind words! We're glad that the carnations met your expectations. Your satisfaction is our priority, and we'll continue to strive for excellence. If you ever need anything in the future, don't hesitate to reach out.

South Carolina
1 review
0 helpful votes
Follow Kristen L.
Unfollow Kristen L.
Share Review
Report Review

Arrived on time
May 13, 2024

The flowers arrived on time. I order 150 assorted, half of them were white, so I was a little disappointed. The pink ones were super tiny buds so that was a let down as well. I'm still waiting to see how well they open up before drooping

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Kristen,

Thank you for your order and for reaching out. We apologize that you're not satisfied with the size of your flowers.

The flowers you ordered should have a diameter between 2.3" - 3.8" when fully bloomed.
Please allow them 2-3 days to fully bloom. If they do not reach that size, please attach a picture of some of them next to a ruler or something similar so we can investigate the issue further.

Best regards,
Federico

New Mexico
1 review
0 helpful votes
Follow mayte Y.
Unfollow mayte Y.
Share Review
Report Review

Roses
May 13, 2024
Updated review

Great quality and always on time! Flowers are always so fresh and beautiful. Roses are well packed!

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your great review! We love that you're consistently satisfied with the quality and timeliness of our flowers. Your appreciation means the world to us and we look forward to providing you with more fresh and beautiful blooms in the future.


Great experience
May 4, 2023
Previous review

Great experience

Date of experience: May 3, 2023
South Carolina
1 review
0 helpful votes
Follow Gino B.
Unfollow Gino B.
Share Review
Report Review

Very fast and easy exactly what I wanted I was able to get 30 white roses

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the review! We're happy that you had a seamless experience with us. Looking forward to serving you again soon!

Oklahoma
3 reviews
0 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review

Roses arrived late
May 13, 2024

SOme were already dying with dark edges and just fell apart.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Susan,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Wisconsin
1 review
0 helpful votes
Follow Kim K.
Unfollow Kim K.
Share Review
Report Review

Mother's Day Carnations
May 13, 2024

The 2nd year we have ordered these for our Mother's Day event at church. We were not disappointed! Always so beautiful! Hardly a broken flower. Coming from Florida to WI, this is amazing!
Thank you so much!

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

We're delighted to have been a part of your Mother's Day event for the second year! Thank you for your continued trust and support. We love that the flowers arrived beautifully and made your event special. Looking forward to serving you again next year!

Massachusetts
1 review
0 helpful votes
Follow LAUREN X.
Unfollow LAUREN X.
Share Review
Report Review

Extra timing of delivery was good; however Monday delivery is so tough as you are always worried product is just sitting in a warehouse over the weekend. Gerberas were most delicate, and a few were lost. These flowers, but I will also say these flowers were also individually packed with care. To try to void this situation happening. The Alstroemerias were closed so i stored in a warm location to get them to open in time for use all other flowers were refrigerated.

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your detailed feedback. We apologize for any inconvenience caused by the Monday delivery and the delicate nature of the gerberas. We'll take your concerns into account to improve our shipping process. It's great to hear that our individually packed flowers arrived with care. We appreciate your business and hope to serve you even better in the future.

Michigan
1 review
0 helpful votes
Follow Lori I.
Unfollow Lori I.
Share Review
Report Review

Ordered 250 roses, 1/3 of them were quite a bit smaller than the others. Ordering and communication up until delivery was fantastic.

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're glad you had a positive experience with our ordering process and communication. We apologize for any inconsistency in the size of the roses you received. You can always reach out to our customer service team with your order details at [email protected] and we'll be happy to assist you further.

Connecticut
1 review
0 helpful votes
Follow Joseph L.
Unfollow Joseph L.
Share Review
Report Review

Mothers Day carnatons
May 13, 2024

As usual the flowers arrived on time and were beautiful.

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you, Joseph. We're glad to have met your expectations! We appreciate your continued support and thank you for choosing Global Rose.

New Jersey
1 review
0 helpful votes
Follow Lori B.
Unfollow Lori B.
Share Review
Report Review

The flowers were beautiful!
May 13, 2024

The beautiful flowers arrived in time for our Mothers day event.

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy to have been a part of your Mother's Day event, Lori! Thank you for choosing our flowers, we hope they added a special touch to your celebration.

Florida
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

First use, will be a second
May 13, 2024

Ordered 200 roses & they were all in great shape on delivery within only a few days after order & purchase
Textbook

Date of experience: May 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your order and for sharing your positive experience! We're delighted to hear that all 200 roses arrived in great shape. Your satisfaction is our priority, and we look forward to serving you again in the future.