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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,441 reviews

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North Carolina
1 review
0 helpful votes
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Carnations arrived in great condition. Ordered 600 and just a couple were damaged. We give them out to mothers at our church on Mother's Day and we always get great feedback from them as to how good they look and how long they last (in some cases, 3-4 weeks).

Date of experience: June 5, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience! We love to be part of it and it's great that the carnations brought joy to the mothers at your church. We appreciate your feedback we're sorry for the few damaged stems. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected]
Our team is at your service and we look forward to serving you next Mother's Day!

Pennsylvania
1 review
0 helpful votes
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Beautiful roses
June 5, 2024

The 75 roses came on time. The same day i wanted to arrive, and my daughter loved her flowers.she was very happy.

Date of experience: June 5, 2024
Lina P. — GlobalRose Rep
over a year old

Making special moments even more memorable is what we strive for. We appreciate your kind words and look forward to serving you again!

Georgia
1 review
0 helpful votes
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Excellent service
June 5, 2024

Items came well packaged right on time. Overall experience was extremely easy and the roses were absolutely beautiful.

Date of experience: June 5, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad your order arrived on time and in perfect condition. Your kind words about our service and roses are vital to us and we look forward to serving you soon!

Texas
1 review
0 helpful votes
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Bonitas
June 5, 2024

Muy Bonitas hermosas preciosas! Si la recomiendo hermosas

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

¡Gracias por tu reseña tan positiva, Guadalupe! Tu recomendación significa mucho para nosotros. ¡Esperamos seguir brindándote más flores para tus momentos especiales!

California
1 review
0 helpful votes
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Mother's Day Flowers
June 5, 2024

Delivered on time and in great condition. I plan to order again.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your positive feedback and for sharing your experience with us. We're glad you love our flowers and look forward to serving you again!

Washington
1 review
0 helpful votes
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Rose review
June 5, 2024

Easy to navigate your website and you have very beautiful flowers

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

We appreciate your feedback and look forward to serving you again!

Texas
1 review
0 helpful votes
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Wonderful Experience
June 5, 2024

From ordering, to delivery and quality…A+.
Thank you Global Rose.🌹

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you, Aaronia. We love that you had an A+ experience with us from start to finish. Your satisfaction is our top priority. We look forward to serving you again!

New York
1 review
0 helpful votes
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The roses came to me and were already half way dead, still tried to wrap them and fix any dead petals. Roses were very very droopy. Stems were long, packaging was nice.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Jazmyn,

Thank you for reaching out to us.

Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.

Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html

Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be

If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further.

Best regards,
Federico

Arizona
1 review
0 helpful votes
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Great product
June 4, 2024

The roses lasted forever and my 90 year old Auntie loved them

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you, Sherri. It's heartwarming that the roses lasted so long and brought joy to your 90-year-old Auntie. Thank you for sharing your experience with us. We're here to bring smiles for all occasions, and we look forward to serving you again!

New York
1 review
0 helpful votes
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All in all, I had a good experience with GlobalRose. I might shop again.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

We're glad to hear you had a good experience overall. We're sorry about the issue with the light pink roses. You can always reach out to our customer team at [email protected] and we'll gladly help you. We appreciate your feedback and hope to serve you even better in the future!

North Carolina
1 review
0 helpful votes
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Great overall experience
June 4, 2024

It made Mother's Day so special. I will do this again next year.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

We're honored to have been a part of making Mother's Day special for you! Thank you for choosing us. We look forward to helping you create more memorable moments next year!

North Carolina
1 review
0 helpful votes
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VERY PLEASED
June 4, 2024

THE BEST WILL BE ORDERING AGAIN VERY PLEASED WILL TELL FRIENDS TO LOOT ON LINE IN THE FUTURE THANK YOU FOR YOUR GREAT PRODUCT

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words, Randy! We're glad you're pleased with our products and service. Your recommendation means a lot to us! We look forward to serving you again.

New York
1 review
0 helpful votes
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I am a repeat annual customer and the roses, flowers and greenery are always of the utmost beauty and quality!

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for being a loyal customer and for your review! We're happy you consistently find our products the utmost beauty and quality. Your satisfaction means everything to us, and we look forward to serving you again!

Michigan
1 review
0 helpful votes
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Wedding Flowers
June 4, 2024

I bought 72 calla lillys and some boutonnières/corsages. For the price, you can't beat this! I would say supplement with some other fresher flowers helped the look of my bouquet.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience! We're glad our calla lilies and boutonnières were a great value for your wedding. Your feedback is valuable, and we'll keep it in mind to enhance our offerings. Congratulations on your wedding, and we hope to serve you again!

California
1 review
0 helpful votes
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Nice flowers.
June 4, 2024

Overall, the roses were great and bloomed nicely on time. I ordered 3 days before the event. Happy with the flowers. Thank you GlobalRose.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

We love that the roses bloomed nicely and arrived on time for your event! Thank you for choosing Global Rose. We appreciate your kind words and are glad you're happy with the flowers. If you ever need anything else, feel free to reach out.

Kentucky
1 review
0 helpful votes
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Excellent yet again
June 4, 2024

We order 12 dozen carnations for Mother's Day. This is the 3rd year in a row and as in the previous 2 years, the carnations arrived on time and were beautiful. Love this place.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your continued support and for choosing Global Rose for Mother's Day! We're glad your order arrived on time and met your expectations once again. Your satisfaction is our priority, and we look forward to serving you for many more years to come.

Kansas
1 review
0 helpful votes
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Birthday roses
June 4, 2024

I received the roses on time for my girlfriends birthday and all 100 of them looked good.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We love that the roses arrived on time and in great condition for your girlfriend's birthday. Thank you for choosing GR, we appreciate your support!

Massachusetts
1 review
0 helpful votes
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Roses
June 4, 2024

My 750 roses were received the day they were suppose to but late. Some of the roses were detached from the stems and I have sent pictures of roses literally falling off the stems and onto the floor. I am having second thoughts about ordering from you again next year.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Colette,
We are very sorry that you expected your flowers at a specific time. But at the time of the purchase, we didn't guarantee that the flowers would be delivered at a certain time, hour, or moment of the day. FedEx and UPS have a timeframe to deliver the packages between 8:00 a.m. and 8:00 p.m. on the requested delivery date. However, we are happy to know that you worked with our team and a coupon for 10% off was provided so you can use it on the next mother's day as you let us know in your last email.
Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] (mailto:[email protected])
Our team is at your service!

Alabama
1 review
0 helpful votes
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They were delivered on time, and it was so easy to use their website.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad your flowers were delivered on time and you had a smooth shopping experience. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Great experience buying the flowers! They came on time and were the delivered well.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! We love to hear you had a great experience. We appreciate your support and look forward to continue exceeding your expectations!