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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The carnations were used at my church's Mother's Day services.
They arrived on schedule. The ones that Itook home were still fresh and pretty 10 days later.
I got white roses for a wedding and they were beautiful. They bloomed out big and arrived on time!
Thank you for your wonderful review! We're happy that the white roses for the wedding were beautiful and arrived on time. If you need anything else, please feel free to reach out.
Dear Beth,
We are very sorry that your Carnations didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 10 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
White asiatic lilies had a lot of damage and are yellow/green color, not white. Hydrangea box looked like it had been beat to heck in transit (flowers were amazingly ok inside). Customer service was always super helpful when I had questions. All in all though, I think I'd go with a local florist for future needs.
Dear Sarah,
We are very sorry that your order didn't meet your expectations. We can see that you recieved your order today and we kindly remind you that our claims policy states that you can always reach us at [email protected] within the first 24 hours of receiving your product and providing photos at or through our you can also connect to our live chat and speak with a live representative. Our team is at your service!
Flowers arrived when they said they would, we put them in water to let them bloom. We will be making the arrangements tomorrow.
It's great to hear that the flowers arrived as scheduled. We appreciate your feedback and if you need any assistance, feel free to reach out. We're here to help make your floral creations beautiful!
Easy to navigate & pick what you want in larger quantities. There are lots of options. The cheapest prices that I have found, for great quality flowers.
Providing affordable prices without compromising on quality is important to us. Thank you for choosing us for your floral needs, and if you ever need assistance or have any questions, we're here to help!
You sent me 50 roses of one color and it should of been divided 25 white and 25 yellow and you sent me 50 white.
Dear Kathy,
We are very sorry to hear that the roses you received didn't match your order. Please accept our sincere apologies. On the other hand, we are happy to know that you worked with our claims team to find the best solution to your issue and a refund for the missing yellow roses was initiated.
Thank you for your kindness and we hope to serve you better next time!
Beautiful flowers always delivered fresh and on time. Excellent website, great prices and lovely customer service.
Hi Laurie. Thank you for your review! We love that you enjoyed our flowers and service. Your satisfaction is our top priority and we appreciate your positive feedback. If you ever need anything, we're here to help!
Great selection and prices. Website is super easy to navigate. Thank you!
Ordering was a breeze, prices were fantastic. The package arrived on time and tracking information was emailed to me when the product shipped. When the package was delivered I received an email to confirm receipt! The product came safely and Securely packeged with complimentary plant food to prep the flowers for the day of the event Fantastic service!
It's great that ordering was easy and our service exceeded your expectations. Your satisfaction is our priority. Thank you for your wonderful feedback!
The flowers we received were pink instead of lavender like promised. It's my mother's 101 birthday. She will be so disappointed because she was expecting lavender flowers. We are hoping that by Friday we can get the lavender flowers. I'm so disappointed. Please call us as soon as possible, *******363 thank you
Dear Kristen,
Thank you for reaching out to us.
We are very sorry to hear that the roses you received did not match your order. Please accept our apologies for any inconvenience this may have caused. Our top priority is to ensure your floral happiness, and we would like to investigate this matter thoroughly to prevent such occurrences in the future.
In order to resolve this issue promptly, we kindly request that you provide us with pictures of the flowers you received, including any stickers on the box that reference the color or variety. This information will greatly aid our investigation and allow us to address the situation appropriately.
Rest assured that we are committed to making things right and providing you with the product you initially intended to receive. We appreciate your cooperation in helping us rectify this unfortunate experience.
If you have any further questions or concerns, please don't hesitate to reach out to us. Our dedicated team is here to assist you every step of the way.
Best regards,
Federico
The roses were beautiful. There were some extras included, which allowed me to choose only the best ones to gift to a loved one as a birthday surprise. The delivery time was well communicated so could ensure someone was home to receive them. This was a great value compared to today's high market prices. I will keep this company in mind for future orders.
We're glad you found the roses beautiful. It's wonderful to know our delivery communication was helpful. Thank you for your lovely review, we'd be honored to serve you for any future orders!
Beautiful, as described & on time! Definitely will be ordering again!
Thank you for the feedback, Helen! We're happy everything was beautiful, as described, and on time. We look forward to your next order!
Ordering from the website was very easy. Once you determine what you want to order, you will be prompted to add the date of the event and be given a suggested delivery date. Once you receive the flowers (1-2 days before event) you are instructed to unpack them and put them in water for the full bloom. It worked perfectly. The flowers were beautiful on the day they were delivered but 2 days later at my event, they were even better.
Thank you for your 5-star review! It's great that our ordering process was easy and the flowers were perfect for your event. We appreciate your support and look forward to serving you in the future!
I emailed for customer service to ask how I should store the flowers and they gave great detailed information. Will use GlobalRose again. :)
Thank you for the wonderful review! We're happy that our customer service team provided you with helpful and detailed information about storing the flowers. We're here for anything you need and we look forward to serving you again!
Fairly simple exchange and roses were delivered in a timely manner
Thank you for sharing your experience! Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future!
It arrived in perfect condition. It was safely wrapped. Great!
Hi, Joshua. We're happy your order arrived in perfect condition! Thank you for letting us know about your positive experience. We aim with every delivery to meet your expectations and we look forward to serving you again!
Browning when we got them and could only use half of them. They were all dead within 48 hours
Dear Jestine,
We are very sorry that your Hydrangeas didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 24 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your flowers so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
I have had numerous wonderful orders of flowers with Global rose for the past few years. So much more value than local florists!
On one order of stargazer lilies, the order arrived almost dead ( they had apparently frozen on the route.
Global Rose immediately replaced them. I will continue to order from this reliable company!
Thank you for your loyalty and for sharing your experience! We've been happy to be your go-to flower provider for years. While we regret the issue with the Stargazer lilies, we're glad we could swiftly resolve it for you. Your satisfaction is our priority, and we're grateful for your continued trust in us. We look forward to serving you in the future!
It was a great experience. Ordering was easy and I was very pleased.
Thank you, Allison. We're happy you had a great experience and loved the lavender roses. Your satisfaction is our priority, and we look forward to serving you again!
Carnations arrived in great condition. Ordered 600 and just a couple were damaged. We give them out to mothers at our church on Mother's Day and we always get great feedback from them as to how good they look and how long they last (in some cases, 3-4 weeks).
Thank you for sharing your experience! We love to be part of it and it's great that the carnations brought joy to the mothers at your church. We appreciate your feedback we're sorry for the few damaged stems. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected]
Our team is at your service and we look forward to serving you next Mother's Day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your lovely review, Nancy! We're pleased to hear that the carnations added a special touch to your church's Mother's Day services. If you need anything else, we're here to help.