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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,452 reviews

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Texas
1 review
0 helpful votes
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Great experience buying the flowers! They came on time and were the delivered well.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! We love to hear you had a great experience. We appreciate your support and look forward to continue exceeding your expectations!

Washington
1 review
0 helpful votes
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Great Flowers
June 4, 2024

This is our second year ordering roses through Global Rose to give as gifts for Mother's Day. We will order again next year!

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your continued trust in Global Rose! We're happy that our roses made Mother's Day special for you. We look forward to serving you again next year!

Florida
1 review
0 helpful votes
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Beautiful
June 4, 2024

Amazing. Did not disappoint and one of the stars of our wedding

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback and for choosing GR! We're glad our flowers were a highlight of your wedding. Your satisfaction is our top priority and we're thankful to be part of your special day. If you ever need anything, don't hesitate to reach out!

Missouri
1 review
0 helpful votes
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Flowers arrived on time and in fabulous condition! My daughter's wedding was sheer perfection with these lovely roses! Tons of compliments!

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing Global Rose! We're happy the flowers arrived on time and were in perfect condition, contributing to a memorable day. Your feedback is very important to us and we look forward to serving you again. Congratulations to your daughter!

Maryland
1 review
0 helpful votes
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Had to pull a lot of the outside petals off to have the bloom/look that I wanted. I ordered 50 and maybe this is because they are semi white this occurred. A tad bit disappointing and little more work than expected. Also I made a mistake and put my name as the To and From block. I immediately contacted them through the channels they provided. They responded quickly that it was done, only not to be done. Now that, I was MAD MAD about. So overall experience was Blah. The flowers I expected to have more petal but because I had to pluck off the broken and bruised ones it was blah. If the flowers came better I would give a higher score.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Elle,

Thank you for your feedback. However, please note that as our claims team let you know in your inquiry from May 07, please note that roses typically have 3 to 5 guard petals, which are the outer and usually larger petals that protect the inner petals of the bloom as they unfold. These guard petals may differ in color from the actual color of the rose. For example, white roses may have green guard petals, while red roses have dark red or black borders. These guard petals are often wilted or may have charred/black edges. You can choose to remove them once the flowers start to bloom or leave them on for a more natural garden look.

As per the name on the shipping, we confirmed your change immediately after you requested it. However, we can see that the shipping label was printed with the original information. We are investigating with our shipping team why this happened.
We are very sorry for all the inconvenience and we hope to serve you better next time.
​

Washington
1 review
0 helpful votes
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Always quality flowers
June 4, 2024

I am an event planner at my place of work and we host an annual mothers day brunch. Every year we purchase flowers from Global rose. We are pleased with the quality of flowers that are sent!

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

We appreciate your support, Molly. We're happy that you're pleased with our flowers and they added beauty to your Mother's Day event. Your satisfaction is our priority, and we're glad to have met your expectations. If you need anything else, don't hesitate to reach out.

Oregon
1 review
0 helpful votes
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This is our 3rd year using Global Rose for our Mother's Day flowers and will continue to use them in years to come. Their prices are great! Love that you can pre-order and not have to think about it again. Our first year there was an issue with one of the orders and they handled it so well. Great communication and a satisfactory outcome. Overall we couldn't be happier with their products and service.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

That's amazing! We're happy you chose us every time and experienced the best flowers for Mother's Day! Your review means the world to us and we thank you from the bottom of our hearts. It's truly wonderful to know that we have your support and we hope to continue providing you with stunning flowers for many more events!

Michigan
1 review
0 helpful votes
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Exquisite roses and quality! Will definitely purchase again!

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for considering purchasing again with us! We appreciate your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Alabama
1 review
0 helpful votes
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I loved their carnations. Global Rose ordering was an awesome experience. Delivery was fantastic. I will use them again next year.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Your kind words mean a lot to us and we appreciate your feedback. We are so pleased to know you had an awesome experience. Thank you for choosing GR. We can't wait to bring you more beautiful flowers for your upcoming special moments.

North Carolina
1 review
0 helpful votes
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Not pleased with the appearance of the sunflowers!
June 4, 2024
Updated review

Sunflowers arrived damaged! Was not able to make the arrangements needed for my event!

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Ginealla,
We are very sorry that 8 of your 25 Sunflowers pack arrived in bad shape. However, we are glad to know that you worked with our claims team to find a solution for your issue and a refund for the 8 sunflowers was processed.
Our customer satisfaction is our number one priority and you can always reach us at [email protected] or through our live chat and speak with a live representative. Our team is at your service!


Difficult paying process!
May 14, 2024
Previous review

Difficult paying process! Kept jumping back to the ask a question page!

Date of experience: May 14, 2024
North Dakota
1 review
0 helpful votes
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Great Flowers
June 4, 2024

Flowers came in beautifully and they still lasting and alive. My wife loved them

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your lovely review, Corey! We're glad your wife loved the flowers and they're still going strong. If you ever need more blooms, we'll be here to help make any occasion special.

Illinois
1 review
0 helpful votes
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Wifey very happy
June 4, 2024

Received lilies, and wife happy with her gift for mother's day

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

It's great to hear your wife enjoyed the lilies for Mother's Day! Thank you for choosing Global Rose to make the day special. If you need more beautiful blooms in the future, we're here for you.

Arkansas
3 reviews
0 helpful votes
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Beautiful Red Roses
June 4, 2024

My daughter brought me 70 red roses and I LOVED each and every one of them. They were so pretty fresh and red.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience! We're happy to meet your expectations, your satisfaction means the world to us. Enjoy your lovely blooms!

Missouri
2 reviews
0 helpful votes
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Mother's Day roses
June 4, 2024

The red roses were amazing. They arrived on time and lasted several days. We have ordered 600 red roses from this company for the past six years for a Mother's Day promotion at our business. We strongly recommend them.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your review and continued support over the years! We're glad our red roses have consistently met your expectations for your Mother's Day promotion. Your recommendation means a lot to us. Here's to many more years of beautiful blooms!

Arizona
2 reviews
0 helpful votes
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Wedding Roses
June 4, 2024

The roses were a beautiful color! Delivery was right on time.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words and support. We look forward to serving you again with more beautiful blooms!

Illinois
1 review
0 helpful votes
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Beautiful roses!
June 4, 2024

We ordered 200 roses to give out to employees for Mother's Day. They arrived on time and in excellent condition. Highly recommend GlobalRose!

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

We're glad you enjoy the quality and beauty of our roses! We appreciate your feedback and hope to serve you soon.

Massachusetts
1 review
0 helpful votes
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Receiving cut flowers from Columbia in my package bin in a cardboard shipping box was kind of shocking. I had to find a vase and even cut the stems due to the length of them. I expected much nicer delivery from a local florist who you work with.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback, Arthur. We're sorry for any inconvenience. Our flowers are shipped directly from Colombia and we ensure freshness since we pick the best stems of each harvest, also we specialize in flower wholesale, not florist services. We apologize for any inconvenience caused, however, the calla lilies you chose have naturally very long stems and we always recommend cutting each stem one inch from the bottom or to your desired length.

Your feedback helps us improve and your satisfaction is important to us, so if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

New York
1 review
0 helpful votes
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Petals for our Garden Wedding
June 4, 2024

First time ordering with GlobalRose and was very impressed with the ease of their online ordering process, their prompt delivery, and quality petals. The petals were well professionally packaged and arrived in very good condition with only a few bruised and/or brown petals.

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Susan. Thank you for the 5-star rating! We are happy to know that you enjoyed your flowers and we apologize for the few brown petals. Your feedback motivates us to continue providing exceptional floral beauty to our customers and our team is always at your service. Next time don't hesitate to reach out at [email protected] or use our live chat, we'll be happy to help!

Pennsylvania
1 review
0 helpful votes
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10/10
June 4, 2024

Fast delivery and came on the day I requested them to come! Would order again

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback and for choosing GR. We aim to make our customers the happiest with our flowers and fast delivery. We are glad that your flowers arrived beautifully and we're at your service for the future.

California
1 review
0 helpful votes
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Great service experience
June 4, 2024

We have purchased 1200 roses for Mother's Day every year for years. They are always easy to order and we are notified of shipping and delivery progress. The roses always arrive on the specified date. The roses are always firm and fresh. The Mother's who receive them often comment how full and fresh they are. Any questions I have either by phone or text are quickly and completely answered. I look forward to next year!

Date of experience: June 4, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing GR for such a special occasion. We're happy to have been part of your Mother's Day Celebration and are glad you enjoyed the roses. We'll be here to assist you with next year's floral beauty!