Girotti ShoesReviews 220

My experience overall was very good. Shoes purchased were a great compliment to my tuxedo, and a great compliment from our guests. Sizing was good, but narrow for my medium (normal) width feet. A local shoe cobbler was able to stretch the width for a more usual fit. Allow plenty of time from order to receipt as the process was much longer (read: slower) than expected... and that was with expedited shipping which was not expedited.

Very soft leather. Excellent heel designs and colours. If you can create a special section for people who have bunions but still would like to purchase same models/designs, it would be so great.

I purchased a pair of boots with lacing from Girotti. Supposed to be all leather. When received the smell of these boots toxic. Incredibly awful uncomfortable last and no leather stamp or insignia whatsoever. I start a long process of trying to exchange. They suggest I air the boots out in the yard to dissipate the smell. They will try the con of exchange and then proceed to keep changing their mind. The only thing they spend time & money on is fancy website. Do NOT buy from these losers.

The site purports to offer free refunds, they do not, the shoes arrived after a few weeks, on the day of delivery I initiated a refund and was denied.

Girotti deklariert alle Bestellungen als Maßanfertigung, obwohl die Schuhe nicht individuell nach Kundenwunsch gefertigt werden. Tatsächlich handelt es sich um standardisierte Modelle ohne personalisierte Anpassung. Dennoch wird unter Verweis auf eine angebliche Maßanfertigung jede Rückgabe und Rückerstattung verweigert.

Dies ist irreführend und entspricht nicht den Erwartungen, die an eine echte Maßanfertigung gestellt werden. Ich fordere eine Lösung in Form einer Rückgabemöglichkeit oder einer Rückerstattung.

I wear a 37 shoe and ordered a 37 from Girotti but it was way too big. And now, they are not responding to my emails. Any business which sells products that have to fit should offer refunds if the product doesn't fit. The boots I bought were very expensive and now they are useless to me! Never do business with this company.

After taking my money, Girotti informed me that the winter boots I selected don't come with winter lining and suggested I reselect. Next selection, no winter lining in that one. Then they told me they don't do winter boots any longer. Their website said Canadian dollars, but they charged me in US dollars - significantly more money with the exchange! I've been waiting 17 days for a refund. Their shoes and boots look amazing, but it looks like it's a scam, don't fall for it.