Ginny'sReviews 180

Ginny's has a habit of creating "new" accounts when old accounts are updated. They then charge late fees when the "new" account is not paid on time. They claim to "merge" accounts for you then refuse to remove the late fee, as it was merely an "honest" mistake. I will not recommend this company to anyone.

Ginnys.com opened an account in my name and pulled a credit report inquiry without my authorization, date of birth, or social security number. A family member ordered a gift for me from Ginnys.com, paid for it (as confirmed by their bank), and sent it to my house, and on that same day Ginnys.com opened the account in my name. I spent a lot of time on the phone with Ginnys.com customer support, who wouldn't confirm the account number without me giving them my social security number (which I refused to give over the phone), and then admitted there was no social security number attached to the account in the first place. I am in shock that they could open an account this way, and that it will be 30 days (they claim) until it's closed.

I was going to place an order for a sofa but they said it wasn't available only AFTER withdrawing nearly $200 for a down payment. Then when they said (2 days later) that it was available I called and said forget it (I had already gotten one,) they said no problem. After waiting the normal week for my account to be credited I still hadn't gotten my money back. I called and they said they never received the money but my bank tells me otherwise. This place will not take emails from me or my bank only faxes and snail mail?!?! Are we not in the 21st century? This has been a huge and unforgivable problem. I can not say enough how bad these people are. Even during my phone call to the office the person I spoke to was rude and $#*!y!

Same as most people On here I got a catalog telling me I'm pre approved for up to 400. And it would cost me 25. A month. The word (PRE APPROVED) is what got me. I am a recently disabled senior on a fixed income.and have some great grand children that live very poor. They and their parents lived with me for 3 years. I never charged rent or any utilities tell their parents could get a car and get on their feet. They moved out in November. Anyway I wanted to make sure the 4 babies got things for Christmas so I order stuff for only them. It came to 379.51 well I got a letter saying my credit wasn't approved. Although I have no problems anywhere else! They never sent me anything until I got it in the mail today! (New Years Eve!) I checked on line several times and it said my order was being processed. I thought things were maybe slow for Christmas so I waited patiently figured I would call tomorrow. And my great grand babies would not be seeing me until this week. I told them gramma had presents here and that Santa left some too because they always got Santa presents here. Now I have nothing for them except some oranges and dollar store coloring books and things in there stockings. Why would they pre approve me then tell me I have to pay? Thanks for ruining my babies Christmas Ginnys bet you had an awesome one! If I learned one thing it is always check reviews first. I'm sad that I didn't! It says after reviewing my my credit history we can't approve a credit account under the terms I requested! I did not request anything! They said I was approved!

I received an unsolicited letter from Ginny's saying I had to pay them $460 to complete a recent order. The letter does not indicate what I apparently ordered, but includes a payment form to send a check in to them. They give a phone number to call if I hadn't placed the order in question, but that number is different than the one on their website. I don't order from catalogue companies and didn't know this company even existed so I knew this was a scam. I kept the letter but won't be calling them since they obviously don't have my payment information. I already have alerts placed on all my accounts so if they try to make a scam charge I'll report them immediately. No one should be ordering from these con artists - protect yourselves, people.

My mom ordered from this company for Christmas gift, After they sent her catalogs saying she was preapproved. Placed an order, order never came called and was told that she wasnt approved and needed to make the full payment of $120 by money order or cashier check. So no Christmas gift for her grandkids. Why do you allow orders to be placed if your not sure they will be approved and how come there is no notification to let people know? I will make sure she and anyone else I know never deals with this company.

Ginny's and related companies must be having financial problems they don't wish to disclose. I received a catalog and letter stating I had $3000 in available credit, and if I ordered again before the end of the year, my credit line would be increased. I went online to order, and my account shows $0 in available credit. The same happened with an affiliated company. Between receiving the offer of a credit limit increase and my attempt to place an order, nothing about my credit had changed. After reading about similar experiences of other customers, this seems to be more than coincidence. I've never ordered frequently, but I have previously been a steady customer. Now I don't trust that the company will be there next week.

Was told I had a 250 dollar limit. Had over 70 dollars credit left and tried to order a 30 dollar item and was told I had to pay with a money order. No problem cancelled order after talking to customer service on phone for over an hour being transferred from one representative to another. Then coffee maker I got from them quit working after one week! Again called customer service to get a return shipping label and once again another one hour phone call back and forth and on hold with no results. This is a $#*!ty company so don't make the mistake of using them! You will regret it!

At Ginnys i had 1175 in credit. At seventh ave I had 1125. At montgomery wards I had 800. At Country door i had 680 i believe. Well my credit was suspended for multiple orders. HUH? Its Xmas so yes there's more ordering. I think between 4 stores i had 10 orders. That was to many and they cut my credit at every store. How can you give the credit then say your using to much at one time. Really? 10 orders in a months time from 4 stores.

I went out of work on emergency medical in june i informed them and that when back to wrk would pay the bill. I called them 10/15/2019 to ask what i need to do to get my account straight and the lady(believe Carolyn) told me i needed to pay my past due of $150 and my account would e in good standing. Then a day later it shows on my credit report as a charge off. When i called and talked to a supervisor she basically said nothing can be done went to collections in september. Lies and no way to treat long time customers. Says she can't pull it back and that a lie i run a company and dio it all the time. Don't' us them they only care about money.

THERES no asiit on the phone or bliing and the no back ground check i kept good records on my biling and limits. They did not. I see how the huge prices and unsafe billing practices. Im trying to get this worked out but the bills and practices are not legal and fair re my social S. Number statements going out to some one elses e mail. With my info. Much more im paying this off and contacting the B. B. scam