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GiftTree

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,151

Instant Feedback

17,502 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Paula S.
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I love the unique items you offer and the personalization. The presentation and packaging is also top notch. My grandson will love the golf log.

Date of experience: October 31, 2022
Florida
1 review
0 helpful votes
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Very good experience
October 31, 2022

Very good experience. Person who received the gift, said the wine was very good.

Date of experience: October 31, 2022
Oregon
1 review
0 helpful votes
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Excellent prices!
October 28, 2022

Excellent prices!
I been a customer of Gift Tree for a few years, love their products. My friends and family really enjoy the items I send to them.

Date of experience: October 28, 2022
Virginia
1 review
0 helpful votes
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Wonderful choices and speedy delivery!
We will use your exceptional service again.
Very easy to order!
Thanks!

Date of experience: October 27, 2022
Michigan
1 review
0 helpful votes
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I was able to find a gift that met my need and ship it out timely.

Date of experience: October 27, 2022
Illinois
4 reviews
0 helpful votes
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The gift arrived as scheduled, and the recipient was...
October 26, 2022
Updated review

The gift arrived as scheduled, and the recipient was very pleased. She even sent a picture of the bouquet as ordered. It was beautiful!

Date of experience: October 25, 2022

Easy to find a lovely gift!
December 3, 2020
Previous review

Easy to find a lovely gift!

Date of experience: December 3, 2020
Canada
1 review
0 helpful votes
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I honestly expected this to be a local delivery, given the address of the business... I was kinda bummed to discover it shipped from the other side of the country, and I could literally have ordered from anywhere else instead... I really thought local deliveries would be made, well... locally.

I was also told, upon ordering, that an email containing information to log into the account that was created would be sent to me, as well as a notification of shipment. I never got either. And they didn't end up in the junk folder, they just never materialized

Date of experience: October 25, 2022
Sara M. GiftTree Rep
over a year old

Hi Caroline,
Thank you for shopping with us and taking the time to review your overall experience! We apologize for any surprises, it was never meant to be such a thing as we are a company that ships the majority of our gifts via FedEx and UPS. More information on our delivery and shipping policies can be found here- https://www.gifttree.com/helppgs/delivery.php

I've reported the concerns about your shipping notification not being received so we can address this and fix any deliverability issues on our end. In the meantime, I have sent a direct email to you with details on the delivery of your gift. Your satisfaction with the gift is important to us, please don't hesitate to email [email protected] if there is anything I can help with!

Best Regards,
Sara M.

Georgia
2 reviews
0 helpful votes
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Great gift easy to order will visit again if needed.

Date of experience: October 23, 2022
Massachusetts
1 review
0 helpful votes
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A wonderful assortment of gifts at different price points and very easy to fill out the order online. This was a birthday gift and I just heard from my cousin that she absolutely loved the lavender fragrance and the natural products.

Date of experience: October 23, 2022
Pennsylvania
1 review
0 helpful votes
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Wanted to order multiple items with engraving
October 21, 2022
Updated review

Wanted to order multiple items with engraving. Had to work around the system and was a bit aggravating. I have now received the product and very nice. Product is what I expected and engraving really sets off beautifully.

Date of experience: October 21, 2022
Sara M. GiftTree Rep
over a year old

Mary,
Thank you for shopping with us and sharing where the ordering experience could be better! We truly appreciate the insight into what worked well and we will be discussing your feedback with our planning team for next year. We are thrilled to hear everything was received beautifully. Please don't hesitate to reach us if there is ever anything else we can do!

Best Regards,
Sara M.


Wanted to order multiple items with engraving
October 14, 2022
Previous review

Wanted to order multiple items with engraving. Had to work around the system and was a bit aggravating.

Date of experience: October 14, 2022

Too many popups on the site
June 25, 2022
Previous review

Too many popups on the site

Date of experience: June 25, 2022
Alabama
1 review
0 helpful votes
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Basket did not contain the type of cheeses that were in the picture on line. The cheeses that were shown were more of gourmet, the ones that were sent in the basket I ordered I could have bought in the grocery store.
Very disappointed in the selection. First time ordering from you but may not order again.

Date of experience: October 19, 2022
Virginia
1 review
0 helpful votes
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Needed item before 5 pm
October 19, 2022

Needed item before 5 pm. My needs were accommodated!

Date of experience: October 19, 2022
Israel
1 review
0 helpful votes
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המשלוח הגיע בסדר והיינו מרוצים מהשרות. הייייייייייייייייי.

Date of experience: October 19, 2022
Tennessee
1 review
0 helpful votes
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The ordering experience was good and very easy. Unfortunately there was not card sent with my order so the receiver had no idea who sent it.

Date of experience: October 18, 2022
New York
1 review
0 helpful votes
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A great selection gift was delivered earlier than promised which was great

Date of experience: October 17, 2022
Pennsylvania
1 review
0 helpful votes
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Arrived on time and was in good condition. Fruit and cookies were excellent and enjoyed by the recipient.

Date of experience: October 17, 2022
New York
1 review
0 helpful votes
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Always a great experience
October 17, 2022

Always a great experience. Good selections and easy to place orders.

Date of experience: October 17, 2022
California
1 review
0 helpful votes
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Having an engraved name plate option made this gift box filled with fresh fruit and yummy items made this particular gift a truly special gift for my client appreciation gift. Thank you. I will definitely be ordering from you again.
Realtor, Dorothy Broderson lic#*******

Date of experience: October 16, 2022
Maryland
1 review
0 helpful votes
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It was a gift to my mother for her birthday. She called beyond excited about how nice it was when she received it and has since said how delicious everything has been. It delivered on time.

Date of experience: October 16, 2022
North Carolina
1 review
0 helpful votes
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The basket arrived on time and in good order. The recipient was pleased with it.

Date of experience: October 15, 2022

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States