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GiftTree

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,151

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17,502 reviews

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Virginia
1 review
0 helpful votes
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Excellent fast delievery of a 3lb
November 23, 2022

Excellent fast delievery of a 3lb. Choclate Turkey for my niece who was going to cook cornish hens instead of a turkey! WHAT?! She loved the surprise but is still not cooking a whole turkey! :D

Date of experience: November 23, 2022
Maryland
1 review
0 helpful votes
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The easiest and best value gift basket gift I have given

Date of experience: November 22, 2022
New York
1 review
0 helpful votes
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Love the variety of gifts here
November 22, 2022

Love the variety of gifts here. Your packaging is really nice, gives it a more thoughtful gifting experience.

Date of experience: November 22, 2022
Illinois
1 review
0 helpful votes
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Excellent as always!
November 22, 2022

Excellent as always! Thank you for making amazing gifts at good prices!

Date of experience: November 22, 2022
New York
1 review
0 helpful votes
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Ordering is very simple and quick
November 21, 2022
Updated review

Ordering is very simple and quick. However, won't know until basket is delivered how my boss liked it. However, never have had a problem with any of my orders from Gifttree. I am a long time customer.

Date of experience: November 21, 2022

The baskets are always beautiful and fresh
August 10, 2022
Previous review

The baskets are always beautiful and fresh. I am a repeat customer because every time I order from your organization, the people I send it to are very happy.

Date of experience: August 10, 2022

I always shop with GiftTree have not been disappointed...
April 7, 2022
Previous review

I always shop with GiftTree have not been disappointed yet.

Date of experience: April 7, 2022

I normally go to FTD for my flower orders but they...
March 25, 2022
Previous review

I normally go to FTD for my flower orders but they did not deliver to Ashland Alabama. So I tried your website and was happy to see you do flowers as well as gift baskets. Thank you very much. Have a great day.

Date of experience: March 25, 2022

The only issue is I wanted this delivered Saturday...
December 3, 2020
Previous review

The only issue is I wanted this delivered Saturday but it kept pushing it a week out to the 27th instead of the 20th so I changed date to Tuesday, the 23rd.

Date of experience: December 3, 2020
California
1 review
0 helpful votes
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I never received a confirmation Email receipt. Also, I sent my order as a gift and do not know if it was ever delivered and received. These are basic things that should occur when ordering online.

Date of experience: November 21, 2022
New Jersey
2 reviews
0 helpful votes
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Easy ordering and good quality products at a very reasonable price.

Date of experience: November 21, 2022
Florida
1 review
0 helpful votes
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Easy to maneuver website
November 21, 2022

Easy to maneuver website. This is the first time I have used you. I am keeping my fingers crossed that the friends we are sending these gifts to will be happy with them.

Date of experience: November 21, 2022
Delaware
2 reviews
0 helpful votes
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Easy website!
November 21, 2022

Easy website! Lots of choices.
The gift basket was well received!
Thanks

Date of experience: November 21, 2022
Texas
1 review
0 helpful votes
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Well done in quality and timeliness
November 21, 2022

Well done in quality and timeliness.
Thank you for your service.

Date of experience: November 20, 2022
Virginia
1 review
0 helpful votes
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Enjoy the navigation (it's easy), graphics are great
November 20, 2022
Updated review

Enjoy the navigation (it's easy), graphics are great. Could use more specific package size info.
The package was delivered two days early - you might want to add that delivery dates might be approximate to your information.

Date of experience: November 20, 2022

Enjoy the navigation (it's easy), graphics are great
November 9, 2022
Previous review

Enjoy the navigation (it's easy), graphics are great. Could use more specific package size info.

Date of experience: November 8, 2022

Site is easy to navigate
February 25, 2021
Previous review

Site is easy to navigate

Date of experience: February 25, 2021
Texas
1 review
0 helpful votes
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Great products, very well packaged
November 18, 2022

Great products, very well packaged. I was happy to see that the product arrived undamaged - we simultaneously ordered some gifts from another service that arrived damaged and in need or re-wrapping. That was not the case with your products. Very pleased.

Date of experience: November 18, 2022
GB
1 review
0 helpful votes
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My experience with GiftTree is always good. My family members were really happy to receive the hamper. I would appreciate if you come up with meat-free cheese hampers.

Date of experience: November 18, 2022
Pennsylvania
1 review
0 helpful votes
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The website has an odd response when I tap the item...
December 18, 2022
Updated review

The website has an odd response when I tap the item that I want more information about. No photos appear - just a blank space on the right half of the screen and a few empty blue boxes on the right. If I scroll way down I see the printed information describing the gift. Perhaps it's because I'm using an iPad to order the gift.
Additional response: I'm not sure what went wrong, but I thought I ordered my gift to be sent for Christmas. It arrived at the recipient's home two days ago - over a week before Thanksgiving! What an embarrassment for both of us.

Date of experience: November 17, 2022

The website has an odd response when I tap the item...
November 13, 2022
Previous review

The website has an odd response when I tap the item that I want more information about. No photos appear - just a blank space on the right half of the screen and a few empty blue boxes on the right. If I scroll way down I see the printed information describing the gift. Perhaps it's because I'm using an iPad to order the gift.

Date of experience: November 13, 2022
Missouri
1 review
0 helpful votes
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Gift was beautiful, packaged well, as described, and arrived on time! I will definitely use them again.

Date of experience: November 17, 2022
Massachusetts
1 review
0 helpful votes
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I am very satisfied with the quality and delivery of my purchase.

Date of experience: November 17, 2022
Ohio
1 review
0 helpful votes
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Delivered on time; I appreciated the delivery notification.

Date of experience: November 17, 2022
New York
1 review
0 helpful votes
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Received a basket as a gift
November 16, 2022

Received a basket as a gift. I was pleasantly surprised at the quality of the products included. Size of each item was substantial, variety and quality were excellent. After receiving the gift I used GiftTree to send several baskets to friends. I'll be using this company again!

Date of experience: November 16, 2022
Pennsylvania
1 review
0 helpful votes
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Easy ordering but was fooled by something online that said you could order same day delivery if you order early enough. The day I wanted them delivered, I signed on early and it told me the soonest it could be delivered was 3 days later. That was a disappointment.

Date of experience: November 16, 2022
North Carolina
1 review
0 helpful votes
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The whole process was so easy and the merchandise is top notch. Not scheduled to be delivered until later

Date of experience: November 15, 2022

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States