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GiftTree

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,151

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17,502 reviews

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Georgia
1 review
0 helpful votes
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Very easy to order online
December 2, 2022

Very easy to order online. Good fast delivery. Gift is in a box that I'm going to wrap for a Christmas gift. Will be keeping it in the fridge until then.

Date of experience: December 2, 2022
Pennsylvania
3 reviews
0 helpful votes
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It is the PERFECT gift!
December 2, 2022

It is the PERFECT gift! It's BEAUTIFUL! I would definitely consider ordering gifts from you in the future. Very unique and very well done.

Date of experience: December 2, 2022
Ohio
1 review
0 helpful votes
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Fantastic short and precise shopping experience!
December 2, 2022
Updated review

Fantastic short and precise shopping experience! Highly recommend Gift Tree for confident, secure shopping.

Date of experience: December 2, 2022

Fantastic!
December 10, 2021
Previous review

Fantastic! Have never found faster nor more concise payment and check out procedure anywhere.

Date of experience: December 10, 2021

This has been absolutely the fastest and smoothest...
November 22, 2021
Previous review

This has been absolutely the fastest and smoothest on-line purchase for shipment I have ever made. I do not know how it could be improved in any way!

Date of experience: November 22, 2021
Pennsylvania
1 review
0 helpful votes
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Awesome experience
December 2, 2022

Awesome experience. Very easy to navigate! Your products are top notch and the baskets you put together are beautiful

Date of experience: December 2, 2022
District of Columbia
1 review
0 helpful votes
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My intent is to update the online experience described...
December 2, 2022
Updated review

My intent is to update the online experience described below which I encountered on a weekend. I phoned customer service during the following week and had an excellent experience.

Half of your offerings have no descriptions. Usually, there are descriptions so that you know what exactly is in the basket. I was going to submit a second order but got frustrated with the lack of info.

Date of experience: December 1, 2022

Half of your offerings have no descriptions
December 27, 2022
Previous review

Half of your offerings have no descriptions. Usually, there are descriptions so that you know what exactly is in the basket. I was going to submit a second order but got frustrated with the lack of info.

Date of experience: November 27, 2022

I had to call your customer service because your Description...
October 4, 2022
Previous review

I had to call your customer service because your Description and your list of What is Inside does not match. I was assured that the description and the Taste tabs were correct but he list of what was inside was lacking all of the items. I will have to hope that Joleen was correct as I must order it today as I am going out of town. On the 17th, I will have to check with my brother to see if the salami was included and the wines were as described online. Your picture of the gift box shows items surrounding it that do not appear in the description or list of what is in the box. Very confusing purchase.

Date of experience: October 4, 2022

It is a straight forward process with positive reviews
December 5, 2020
Previous review

It is a straight forward process with positive reviews. I hope the wine is enjoyable.

Date of experience: December 5, 2020
New York
1 review
0 helpful votes
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All good, like that I can get
December 1, 2022

All good, like that I can get. Quick delivery! The gift was greatly appreciated.

Date of experience: November 30, 2022
Utah
2 reviews
0 helpful votes
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Good selection and great prices!
November 30, 2022

Good selection and great prices! Relatives were very happy today when they received 5his Christmas gift!

Date of experience: November 30, 2022
Nebraska
2 reviews
0 helpful votes
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Very poor service … The gift basket was supposed to be delivered December 14th. Now you are saying December 21st. Unacceptable. The recipients will be leaving on the 22nd to travel for the holidays. There will be no time to enjoy the basket. Very disappointed in your service. Will not use your service again…ever.

Date of experience: November 30, 2022
New Jersey
2 reviews
0 helpful votes
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My go to place for shopping gifts
November 30, 2022
Updated review

My go to place for shopping gifts. Every year my friends are always excited to receive their Gift Tree Package from us. I even ordered one for my household.
I highly recommend Gift Tree for every occasion of Gift giving.

Date of experience: November 30, 2022

Very dependable
November 30, 2021
Previous review

Very easy to process the order and the selections are very good.

Date of experience: November 29, 2021
New Jersey
1 review
0 helpful votes
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Good assistance from sales person when I asked about 5th Ave. Wish I got a better discount for being a loyal customer and no shipping surcharge since plenty of time. Maybe next time. My friend got it in few days surprisingly.

Date of experience: November 29, 2022
New York
1 review
0 helpful votes
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Very easy process to order and have delivered to receiving party.

Date of experience: November 29, 2022
Florida
1 review
0 helpful votes
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Gift Tree did an exceptional job in getting our orders to our loved ones on time. I wholeheartedly recommend them!

Date of experience: November 28, 2022
Missouri
1 review
0 helpful votes
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The prices are very good for the quality of merchandise. Have ordered from this site before and havenever been disappointed.

Date of experience: November 28, 2022
New York
1 review
0 helpful votes
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Paid to have delivered on Tuesday prior to thanksgiving and did not get delivered to 6 pm friday, It was a condolence basket and Plan was to have arrive when family was in town

Date of experience: November 28, 2022
California
1 review
0 helpful votes
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Add more variety in baskets under 100
November 28, 2022

Add more variety in baskets under 100. Good service

Date of experience: November 27, 2022
Maryland
1 review
0 helpful votes
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This is a birthday gift that is not supposed to be delivered until Dec 2nd? If its already delivered I am going to be VERY unhappy!

Date of experience: November 26, 2022
Texas
1 review
0 helpful votes
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The picture was just as advertised and I'm sure my son and daughter-in-law will love it.

Date of experience: November 26, 2022
Colombia
1 review
0 helpful votes
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We decided to use this platform to share gratitude with our clients and they simply love the baskets. What a great job guys, thanks for helping us out and sharing a positive and personalized experience with people we do care a lot.

Date of experience: November 25, 2022
Florida
1 review
0 helpful votes
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Order was delivered on time, they were very happy with the gift.

Date of experience: November 24, 2022
Canada
1 review
0 helpful votes
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Great experience and no issues with my order. It was delivered earlier than original dadelicery date.

Date of experience: November 23, 2022

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States