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GiftTree

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,151

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17,502 reviews

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Texas
1 review
0 helpful votes
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Very good experience
December 15, 2022

Very good experience. Nice selection to choose from. See you next year

Date of experience: December 15, 2022
Philippines
1 review
0 helpful votes
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At first, I was skeptical from ordering from GiftTree...
December 15, 2022
Updated review

At first, I was skeptical from ordering from GiftTree but my fears soon disappeared when I got praises from my orders. Never actually saw the products but according to the recipients they were wonderful and beautifully created pieces. The chocolates were quality products and the presentation was exceptional. GiftTree would definitely be a part of my gift giving companies to order from.

Date of experience: December 15, 2022

ORDERING WAS EASY AND THE SELECTION WERE ALL VERY ENTICING
December 12, 2022
Previous review

ORDERING WAS EASY AND THE SELECTION WERE ALL VERY ENTICING.

Date of experience: December 12, 2022
Tennessee
1 review
0 helpful votes
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This is a very easy website to navigate
December 15, 2022

This is a very easy website to navigate. Plus my order was even delivered a day earlier than expected!
The product was a gift and therefore I can't personally comment, but the recipient loved it!

Date of experience: December 15, 2022
Virginia
1 review
0 helpful votes
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I have not received the gift basket that was supposed to be delivered Wednesday, 12/14/22 at 12:46 and left with the doorman as stated on the proof of delivery I have received

Date of experience: December 15, 2022
Wisconsin
8 reviews
0 helpful votes
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Sent this to a friend and she absolutely loved it!

Date of experience: December 15, 2022
Virginia
2 reviews
0 helpful votes
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Ordering was easy
December 15, 2022

Ordering was easy. Each of the two recipients were happy with their gifts.

Date of experience: December 14, 2022
Louisiana
1 review
0 helpful votes
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I had a great experience with a customer service representative, who helped me correct an address that was wrong in your computer system.

Date of experience: December 14, 2022

I like that my addresses are stored
December 7, 2020
Previous review

I like that my addresses are stored.

Date of experience: December 7, 2020
Germany
1 review
0 helpful votes
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Easy search and ordering
December 14, 2022

Easy search and ordering. Fast delivery. No other thing to say

Date of experience: December 14, 2022
Washington
1 review
0 helpful votes
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Fast, easy, good value, very nice products. Thank you!

Date of experience: December 14, 2022
California
1 review
0 helpful votes
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I needed to send gifts to a few of our corporate clients. It was easy to personalize and purchase items and get them sent relatively quickly to offices all across the states. I was also able to provide a selection of options to my boss that fit within our budget and our branding.

Date of experience: December 14, 2022
Oklahoma
1 review
0 helpful votes
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Web site is VERY easy to navigate with no issues at all. We will be back!

Date of experience: December 14, 2022
Virginia
1 review
0 helpful votes
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Bulk ordering was difficult because items were sold out, not available in certain areas, or the quantities that could be ordered were limited. Ordering items took much longer than it should have, and I ended up having to go to other companies to replace items that could not be delivered by your company. I also received follow-up emails telling me that orders I was able to place could not be fulfilled and needed to be substituted with other items. Out of the 23 gifts I originally planned to purchase from your company, only 3 people received what they actually requested. And only 4 others received replacement items (and I know my replacement item was not even close to what I originally requested). I am very unhappy with this experience and will not try purchasing from you again when buying gifts for multiple people.

Date of experience: December 14, 2022
Georgia
1 review
0 helpful votes
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Easy shopping experience with no issues and delivery was as expected

Date of experience: December 14, 2022
Colorado
2 reviews
0 helpful votes
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I think your site was easy to navigate and the choices are terrific. It took me forever to decide what to order! They all looked great.

Date of experience: December 13, 2022
Bangladesh
1 review
0 helpful votes
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I am buying this for my daughter and am happy to see that you support earth.

Date of experience: December 13, 2022
Arizona
2 reviews
0 helpful votes
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All was good
December 14, 2022

All was good. Thank you very much. Nothing was damaged, and it was easy to assemble

Date of experience: December 13, 2022
Canada
1 review
0 helpful votes
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Dear Gift Tree
December 13, 2022

Dear Gift Tree,
This was the first time I used your services/products. You exceeded my expectations! The products were delivered on time with no issues.

Date of experience: December 13, 2022
New Jersey
1 review
0 helpful votes
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I ordered two baskets
January 12, 2023

I ordered two baskets. The wine basket was very good and a reasonable value.
The golden gourmet basket was pathetic! So bad in fact I didn't give it, instead bought another from a different vendor. It didn't look anything like the representation on your website. I suspect, as it has been my experience, I won't receive a response. I will shop elsewhere in the future.
Regards,
Bruce Hogg
*******717

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2022
Georgia
1 review
0 helpful votes
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It was a delight to see all the new items to choose...
December 13, 2022
Updated review

It was a delight to see all the new items to choose from.

Date of experience: December 13, 2022

N/A
December 8, 2020
Previous review

N/A

Date of experience: December 8, 2020
Florida
1 review
0 helpful votes
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Disappointed that you do not give a military discount. Also I was not receiving any delivery updates. Just that it was delivered. No tracking.

Date of experience: December 13, 2022

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States