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GiftsnIdeas

1.7
giftsnideas.com

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GiftsnIdeas Reviews Summary

GiftsnIdeas has a rating of 1.7 stars from 457 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftsnIdeas most frequently mention customer service, live chat and credit card. GiftsnIdeas ranks 272nd among Flower Delivery sites.

service
94
value
89
shipping
87
returns
77
quality
88

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow David N.
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We ordered a basket of British chocolates for our daughter in Sydney, delivery was a week late, what arrived was foreign biscuits, she wasnt able to see what was in the biscuits. They made no attempt to rectify, they kept sending nonsense e-mails.
A complete scam, dont ever be tempted to use this company, you will be very disappointed. We lost £93!

Date of experience: March 19, 2018
Viet Nam
1 review
0 helpful votes
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DONT EVER USE!
March 17, 2018

This company was suppose to send me a deluxe choc hamper from my mum! I got 4 bars of chocolate, tin of biscuits and raisins! I emailed and complained and every time i emailed they would say the same things, i'm sorry we will deal with this but please send us the order number and jpeg image! And everytime i did and still was asking for it... i've sent about 20 emails and still they keep asking. My mum spent £40 on a hamper not worth £10! Disgrace of a company

Date of experience: March 17, 2018
New Hampshire
1 review
0 helpful votes
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Very bad company
February 24, 2018

I sent order for my brother bırtday but order came 1 day later afternoon. It was too late
Second ı choose product on web sıte and paid 62 dollar but my brother took dıfferent gıfts Roses were very fresh and chocholate was rıght but display was very dıfferent I dont use thıs company agaın

Date of experience: February 24, 2018
GB
1 review
0 helpful votes
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Package did not got delivered and there is no refund.
They don't even reply.
I hope the owner of this ''company'' is proud on his ''business''

Date of experience: February 18, 2018
Singapore
1 review
1 helpful vote
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SCAMMER
February 17, 2018

THIS COMPANY SUCKS! EMAIL YOU THAT THEY ALREADY DELIVER BUT THE RECEIVER DOESNT RECEIVE THE ITEM! THIS COMPANY IS A SCAM! SOON THEY WILL BE SHUT DOWN BY THE AUTHORITY! NOT EVEN A 1 FOR RATING... ZERO FOR RATING. EVERYTHING IN THIS COMPANY SUCKS!

Date of experience: February 16, 2018
Sweden
1 review
0 helpful votes
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Unprofessional worker
February 16, 2018

This site is not good i order items for Valentines. I payed extra to be able to deliver in the right date but until Feb. 16 the item never come. I chatted the agent in livechat but they just read my message without proper reply or explanation. They just leave. I contacted many times and now i give up. So dont buy their items. They just scam and get your money. I regret to used them.

Date of experience: February 16, 2018
NL
1 review
1 helpful vote
Follow Jaime K.
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Order a Valentine present flowers and a bear. Spend 81 dollars and i order 2 weeks ago. The flowers arrived in a box they were flat and dead. Also the gift arrive 2 days before valentine. Custer service sucks. They got the complaint and still waiting for a answer. This company sucks. People, just spent your money else were. Happy Valentines!

Date of experience: February 14, 2018
Kentucky
1 review
2 helpful votes
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HORRIBLE EXPERIENCE!
February 14, 2018

DO NOT USE THIS COMPANY! TERRIBLE CUSTOMER SERVICE. SCAM COMPANY! SOMEONE PLEASE INVESIGATE. ORDER WAS NOT DELIVERED AND COULD NEVER REACH ANYONE TO RESOLVE THE ISSUE. LIVE CHAT IS A JOKE!

Date of experience: February 14, 2018
GB
1 review
1 helpful vote
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RIP of
February 13, 2018

Dont expect to get your goods I paid mine didnt turn up then they wouldnt give me a refund I had paid with PayPal and eventually 6 weeks later got a refund from them after disputing it. This company is ripping people of all the time

Date of experience: February 13, 2018
Washington
1 review
1 helpful vote
Follow M E.
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Dont waste your money
February 11, 2018

If I could give zero stars I would

As 99% of the other reviews say, do not use the services of this company, they will rip you off
The good reviews are probably from employees or as the saying goes even a stopped clock is right twice per day (i. E. they got lucky)
Delivery to the Philippines, 3 days since my goods were supposed to be delivered, customer support are useless, no tracking details, unable to confirm if the gifts will ever be delivered, time for my credit card to be informed they are a fraud

Date of experience: February 11, 2018
New York
1 review
2 helpful votes
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SCAM
February 10, 2018

This company is a total scam. Ordered fruit basket for my wife and i kept on calling them to deliver on a specific date but it never arrived.
Im trying to call them to refund but they keep on dropping the call.

Date of experience: February 9, 2018
Canada
1 review
1 helpful vote
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Biggest scam
February 2, 2018

They take your money, say they can deliver, then dont. They didnt deliver until I called VISA to fight them and then they sent a bunch of store bought cookies to my son for his birthday(3 days late). Nothing like the picture or what I paid for. Unethical company and they dont care

Date of experience: February 2, 2018
Ohio
1 review
1 helpful vote
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Been a headache no star
January 18, 2018

They took the money out of my bank then e mailed stating they need scans of the card, I tried to call all the numbers it went to the same place someone would pick up the phone and set it down never saying anything then hang up on me I bet my aunt gets her birthday gift,,,,, not

Date of experience: January 18, 2018
Texas
1 review
2 helpful votes
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I regret not reading reviews beforehand. I ordered a gift deliver, it was never delivered. When I asked for a refund through chat/phone, I was promised a refund THREE times (I even have proof of it) but NEVER given one. All the customer service people kept giving vague, unclear responses. Finally I gave up and filed a charge dispute through my bank and received my money back, and now the bank will take legal actions against this company, which they will have to refund. With enough disputes for all the wrongful charges this SCAM company produces, soon they will be shut down legally.

Date of experience: January 17, 2018
d l.
Peru
1 review
1 helpful vote
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Oh no...
January 3, 2018

Yesterday i placed 2 orders and today these guys tell me to send them a scanned copy of my ID and my credit card because of some verification nonsense... wtf???? Payment has already been charged from the bank account. Should've checked reviews before... $#*!.

Date of experience: January 3, 2018
California
1 review
1 helpful vote
Follow Nick R.
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Never do business with these folks! You will lose! Wish I had checked the rating prior to ordering!
Ref - My order at GiftsnIdeas.com {*******}
I hope they see this review and amend their ways to be a better business, but, given the ratings from others, I don't expect much change.

Date of experience: January 1, 2018
Romania
1 review
1 helpful vote
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Fraud. Stay away!
December 30, 2017

I'm really sorry I haven't read these reviews in advance. I am from Romania and I placed an order for Karlskrona, Sweden, promised to be delivered on Dec. 22nd. They lied about being delivered but my friend never got it. They admitted they didn't delivered it, so promised to deliver on 28th of Dec. Never happened. Again they promised to deliver my Xmas surprise for my friend on Dec. 30. Never delivered, lied again about being delivered. All I could get from them, on website chat, on telephone and by email was "We are sorry for the inconvenience, please allow us some time so that we'll check with the concerned team and get back to you soon." Meanwhile my money is taken from my credit card. Very unprofessional, ruined my Xmas suprise for my dear friend, paid the money and nothing delivered! I will file a complaint, the proper authorities should shut down this scam!

Date of experience: December 30, 2017
Australia
1 review
1 helpful vote
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Disgraceful
December 29, 2017

Disgraceful and fraudulent advertising and quality - late delivery of total rubbish in a basket order that was mis-represented online

Date of experience: December 28, 2017
New Jersey
1 review
3 helpful votes
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Ordered a bday cake and flowers a week in advance. Chased them for 3 days to make sure order will be delivered on time. Order was not even delivered. More than the money, these people are playing with people's emotions on a special day. This is worst sort of fraud and these are the worst people. Filed a complaint to Consumer Buerau and other government and private agencies.

In process of filing a civil suit against them as well.

Date of experience: December 27, 2017
Canada
1 review
1 helpful vote
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This company gets no stars, my order was 4 days late, and they ripped me off on the quality of basket that was in the picture compared to what was order, I estimate it was maybe half the cost. Totally disappointed, I will never use them again.
See photos below, order the Lindt Chocolate - for $95-USD, got the other, maybe worth 25 USD, a blessing I got something
Merry Christmas

Date of experience: December 22, 2017

From the business

No Matter Where Your Loved Ones Live We Can Deliver Your Gift there, 31 Million Happy Customers across 180 Countries. 24X7 Customer Service.


giftsnideas.com
Founded in 2005
Wilmington, DE, United States