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GiftsnIdeas has a rating of 1.7 stars from 457 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftsnIdeas most frequently mention customer service, live chat and credit card. GiftsnIdeas ranks 272nd among Flower Delivery sites.
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We ordered a basket of British chocolates for our daughter in Sydney, delivery was a week late, what arrived was foreign biscuits, she wasnt able to see what was in the biscuits. They made no attempt to rectify, they kept sending nonsense e-mails.
A complete scam, dont ever be tempted to use this company, you will be very disappointed. We lost £93!
This company was suppose to send me a deluxe choc hamper from my mum! I got 4 bars of chocolate, tin of biscuits and raisins! I emailed and complained and every time i emailed they would say the same things, i'm sorry we will deal with this but please send us the order number and jpeg image! And everytime i did and still was asking for it... i've sent about 20 emails and still they keep asking. My mum spent £40 on a hamper not worth £10! Disgrace of a company
I sent order for my brother bırtday but order came 1 day later afternoon. It was too late
Second ı choose product on web sıte and paid 62 dollar but my brother took dıfferent gıfts Roses were very fresh and chocholate was rıght but display was very dıfferent I dont use thıs company agaın
Package did not got delivered and there is no refund.
They don't even reply.
I hope the owner of this ''company'' is proud on his ''business''
THIS COMPANY SUCKS! EMAIL YOU THAT THEY ALREADY DELIVER BUT THE RECEIVER DOESNT RECEIVE THE ITEM! THIS COMPANY IS A SCAM! SOON THEY WILL BE SHUT DOWN BY THE AUTHORITY! NOT EVEN A 1 FOR RATING... ZERO FOR RATING. EVERYTHING IN THIS COMPANY SUCKS!
This site is not good i order items for Valentines. I payed extra to be able to deliver in the right date but until Feb. 16 the item never come. I chatted the agent in livechat but they just read my message without proper reply or explanation. They just leave. I contacted many times and now i give up. So dont buy their items. They just scam and get your money. I regret to used them.
Order a Valentine present flowers and a bear. Spend 81 dollars and i order 2 weeks ago. The flowers arrived in a box they were flat and dead. Also the gift arrive 2 days before valentine. Custer service sucks. They got the complaint and still waiting for a answer. This company sucks. People, just spent your money else were. Happy Valentines!
DO NOT USE THIS COMPANY! TERRIBLE CUSTOMER SERVICE. SCAM COMPANY! SOMEONE PLEASE INVESIGATE. ORDER WAS NOT DELIVERED AND COULD NEVER REACH ANYONE TO RESOLVE THE ISSUE. LIVE CHAT IS A JOKE!
Dont expect to get your goods I paid mine didnt turn up then they wouldnt give me a refund I had paid with PayPal and eventually 6 weeks later got a refund from them after disputing it. This company is ripping people of all the time
If I could give zero stars I would
As 99% of the other reviews say, do not use the services of this company, they will rip you off
The good reviews are probably from employees or as the saying goes even a stopped clock is right twice per day (i. E. they got lucky)
Delivery to the Philippines, 3 days since my goods were supposed to be delivered, customer support are useless, no tracking details, unable to confirm if the gifts will ever be delivered, time for my credit card to be informed they are a fraud
This company is a total scam. Ordered fruit basket for my wife and i kept on calling them to deliver on a specific date but it never arrived.
Im trying to call them to refund but they keep on dropping the call.
They take your money, say they can deliver, then dont. They didnt deliver until I called VISA to fight them and then they sent a bunch of store bought cookies to my son for his birthday(3 days late). Nothing like the picture or what I paid for. Unethical company and they dont care
They took the money out of my bank then e mailed stating they need scans of the card, I tried to call all the numbers it went to the same place someone would pick up the phone and set it down never saying anything then hang up on me I bet my aunt gets her birthday gift,,,,, not
I regret not reading reviews beforehand. I ordered a gift deliver, it was never delivered. When I asked for a refund through chat/phone, I was promised a refund THREE times (I even have proof of it) but NEVER given one. All the customer service people kept giving vague, unclear responses. Finally I gave up and filed a charge dispute through my bank and received my money back, and now the bank will take legal actions against this company, which they will have to refund. With enough disputes for all the wrongful charges this SCAM company produces, soon they will be shut down legally.
Yesterday i placed 2 orders and today these guys tell me to send them a scanned copy of my ID and my credit card because of some verification nonsense... wtf???? Payment has already been charged from the bank account. Should've checked reviews before... $#*!.
Never do business with these folks! You will lose! Wish I had checked the rating prior to ordering!
Ref - My order at GiftsnIdeas.com {*******}
I hope they see this review and amend their ways to be a better business, but, given the ratings from others, I don't expect much change.
I'm really sorry I haven't read these reviews in advance. I am from Romania and I placed an order for Karlskrona, Sweden, promised to be delivered on Dec. 22nd. They lied about being delivered but my friend never got it. They admitted they didn't delivered it, so promised to deliver on 28th of Dec. Never happened. Again they promised to deliver my Xmas surprise for my friend on Dec. 30. Never delivered, lied again about being delivered. All I could get from them, on website chat, on telephone and by email was "We are sorry for the inconvenience, please allow us some time so that we'll check with the concerned team and get back to you soon." Meanwhile my money is taken from my credit card. Very unprofessional, ruined my Xmas suprise for my dear friend, paid the money and nothing delivered! I will file a complaint, the proper authorities should shut down this scam!
Disgraceful and fraudulent advertising and quality - late delivery of total rubbish in a basket order that was mis-represented online
Ordered a bday cake and flowers a week in advance. Chased them for 3 days to make sure order will be delivered on time. Order was not even delivered. More than the money, these people are playing with people's emotions on a special day. This is worst sort of fraud and these are the worst people. Filed a complaint to Consumer Buerau and other government and private agencies.
In process of filing a civil suit against them as well.
This company gets no stars, my order was 4 days late, and they ripped me off on the quality of basket that was in the picture compared to what was order, I estimate it was maybe half the cost. Totally disappointed, I will never use them again.
See photos below, order the Lindt Chocolate - for $95-USD, got the other, maybe worth 25 USD, a blessing I got something
Merry Christmas
Answer: I would contact your credit card company to dispute the charge
Answer: They will never get back. Forget getting back to you, they will not even get back to you even if you keep poking them.
Answer: No communication. No email. They will just take a lot of your fucking money and just keep it with them. They will not reply to your msgs. Now will be they bothered to help you out. They are a bunch of scammers.
Answer: Based on our experience, yes! They confirmed by phone it would be delived on the day but no.
Answer: Its a fraud company. A group of assholes without any proper address or contact number
No Matter Where Your Loved Ones Live We Can Deliver Your Gift there, 31 Million Happy Customers across 180 Countries. 24X7 Customer Service.

