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Ordered a gift card for a colleague for a holiday gift. 5 weeks later it's still processing. Suddenly, after contact with customer service they can miraculously send an activated card within 4 hours? Yeah, Christmas was 5 weeks ago and they're already upset they got nothing from me. No thanks. I'm supposed to have a response about a refund in 48 hours because they have to investigate the card they never sent. Don't waste your time or you'll have to do a charge back.
Never order a gift card from them. I ordered one for my 90 yr old mother - the activation process was very complicated and she couldn't do it. They kept me on hold off and on for over an hour as I was trying to get my money back. Never got it. They suck! Never do business with this company.
I never received my gift card. When I followed up each time they apologized for the inconvenience and said they would give me a refund. Since it still hadn't processed followed up a 3rd time and they are now saying the card was redeemed and thus have closed my case?! How is that possible when I never received it?! Scam... this company are crooks! Do not trust.
Ordered gift cards, they took the money from my account but never sent the cards. I have tried to contact via email, called and when I got a person they said their system "just went down". BUYER BEWARE. I failed to check the reviews. My mistake, learn from it.
Bought a gift card for my kid in a different country. In no easy to find place did I see that it these cards are unusable anywhere but the U.S. Customer service number is a morass to navigate, only to be told that the refund takes 3 days for them to review, and then 6 business days to refund. So much for a Christmas present for my kid.
Just don't use them.
Tried to cancel. Got a huge run around after spending forever going through the prompts to speak with a real person. Asked for supervisor, put on hold and then disconnected by them. Called back, another representative said he would cancel, but it would take 6 business days to get a refund. It's not looking good. Plus they have an expiration date. I am sorry I didn't check reviews first. Never again!
Ordered 2 gift cards for my employees. Paid $138.00 and then they said I was denied business application. I have no idea what they are talking about since I did not make a business application. It's ok though since I used my business credit card which I can have cancelled. I am also going after them with My Points whom I have been a member of since 08 and have made a lot back from ordering through their search engine. I don't think they will be happy about this. Thank you for listening I know how you all feel the same way I do. PS. I don't use PayPal anymore because I was scammed through a merchant that only uses them and PayPal would not refund my money when I didn't receive the items I payed for. My credit card company disagreed with PayPal and I got the money back.
EBay gift cards can on! Y be redeemed if you have pay pal if not it will not work. If you set up a pay pal account to be able to use the gift card it will still not let you make purchases because you are a new customer and have no pay pal history! Don't Buy EBAY gift card complete scam
Gift card never came. Give you run around. They cant track the card. Do not buy here. This is a scam.
I am still waiting on a refund to be issued for a three hundred dollar gift card I bought. Outraged by the lack of service. I have talked to three people who told me they would be in touch with me, and they have not contacted me.
They do nothing but apologize and lie. They won't refund your money, they won't deliver the card everybody you speak to offers a different excuse and tells you oh I'm so sorry for that I completely understand but there's nothing I can do about it. They tell you they're reshipping the card they won't give you tracking information it's just one lie after another after another.
I was going to order 3 of the personalized cards for my brother who is an artist- was gonna put his drawings on them. Decided I'd do just one first to make sure the picture came out right.
After ordering, my card was charged $1, then deposited right back into my account minutes later. Seemed weird, so I started looking for reviews of this place.
Found a website where there are many 20+ 5 star reviews all on the same day, 4 star reviews all on the same day, 1-2 star reviews sprinkled in after every 20 good review. Then found this site.
When I tried to go online to cancel my order I was met with a message that said my card# seemed fake and they would have to call my bank and use "other resources" to make sure it's legit. Had to cancel my card just so the order wouldn't go through.
This organization is sketchy. Yet appears so legit.
They collect credit card data, then reject and cancel orders for no apparent reason -- then deny explication.
Life is frustrating enough without this kind of runaround.
GiftCards.Com... I wish I could give you zero stars.
Boooooooo!
Ordered a $50 gift card. When I received the card it was balanced at $0 with charges I didn't even make. Such a scam. Tried emailing and calling multiple times no help
I ordered a traditional gift card through giftcards.com and it never got there. I got the runaround until I made it clear that I want a refund. Save your sanity don't go near giftcards.com
My card expired and I had about $150.00 left, and I was not able to get another card. The money is gone. I am so upset. I am the one in charge of getting gift cards for employees and I will never, never used them again.
I ordered Gift Cards for our Employees' 2017 Christmas presents. Mine was in the amount of $250 with an expiration date of 12/2018, one year away. Due to buying a new house and moving, plus a severe illness of my husband, I put the gift card aside and it got misplaced with all the moving and hospital drama going on. When I found the card earlier this year in March 2019, I noticed the one-year expiration date of 12/2018. I contacted giftcards.com to re-issue/replenish the card (minus the monthly fees). They said "Sorry, the funds have been forfeited" and apologized for my "Inconvenience". I was shocked and checked the verbiage on the Giftcards.com website. It stated the following, which I have copied and pasted directly from their site:
Question: "DO FEES APPLY AFTER MY CARD WAS PURCHASED?"
Answer: "Yes. If you do not use your Card for 12 consecutive months, we will charge a Monthly Maintenance Fee of $4.95 on the first day of each month that follows (starting with month 13) until you use the card again. At that point, we will wait until 12 more consecutive months of inactivity occur before charging the fee again. If you don't use your Card for an extended period of time, these fees may lower or even exhaust the balance of your Card before the "valid thru" date has passed. You may avoid this fee by making regular purchases with your Card. There is also a Replacement Card Fee of $5 to replace a lost or stolen Card, so please safeguard your Card. This fee does not apply to replacement of an expired Card."
Question: "DO THE FUNDS ON MY CARD EXPIRE?"
Answer: "No, the funds on your Card do not expire."
Question: "DOES MY CARD EXPIRE?"
Answer: "Your Card will no longer work when the remaining value is equal to $0 or the "valid thru" date printed on the front of your Card has passed. If funds still remain on your Card after the "valid thru" date, please call *******822 to have a replacement Card with an updated "valid thru" date issued and mailed to you at no cost. The balance on the replacement Card will be equal to the balance on your discontinued Card."
That sounded to be a perfect solution to me as I had just found my misplaced card and it was only March, 2019. Even with the fees, I would still end up with a new card balance of $225.20. So I contacted them to get a replacement, and re-load the funds, less the fees. Well guess what? All funds are GONE... $250. VAMOOSE!
They said that mine was a "Rewards" Card, not a "Gift" Card... that a Gift Card never expires, but Rewards Cards do", and that we had requested Rewards cards when we placed the original order. That is a total falsehood. Why would we give out gifts to Staff that expired in just one year, and unused funds went to the issuer, not the purchaser or the receiver? Additionally, in the state of Florida it is unlawful to cause a Gift Card that has been purchased to expire (complimentary gift/Promotional cards can legally carry an expiration date). Giftcards.com was paid the full $250 for the purchase in US Currency.
They just took the money. Out and out thievery. I have spoken now to three representatives, all who say the same thing, "IT IS A REWARDS CARD, NOT A GIFT CARD" and the money is gone, and that I should have known when I ordered them. How, please tell me, would I have known this?
I was trying to use their service for the first time, and it totally SUCKS! They claim on their website that you can check the gift card balance for major retailers gift cards, when in reality all they are trying to do is sell you their own gift cards and/or purchase unused gift cards from folks. There was no way I could see to check the balance on my Safeway gift card, as it only provided a field to input VISA or MC numbers and CVV codes. You guys are guilty of false advertising. Shame on you for being so deceptive. If there was a rating of "ZERO" stars I would have put that down as my rating for your worthless and crappy service!
One last time... just for good measure... you guys SUCK!
After seeing the mixed reviews I decided to take a chance. Glad I did. Ordered a $25 Mastercard gift card. And within minutes it was delivered. Activation screen for the card looked a little fishy but it worked just fine. Bought what I needed the card for with no problems. Will certainly keep this site in mind.
I received an AmEx Gift card from Simon Gift cards after Christmas. I just tried to use it and it has a 0.12 cent balance. Apparently someone paid for a month of parking in Brooklyn, NY on April 16th. I live in Florida and have the card in my possession.
I just got off the phone with Americanexpress.com/mygiftcard customer service - another scam. Basically because I told them I had tried to use the card and it was DECLINED - that was translated into I used the card and now it my problem - and I have to fight it out with the parking garage merchant in Brooklyn, NY- you have to be kidding me - Oh but lets not forget that AmEx gave the merchants number -- they had no ability to understand that I did NOT use the card in Brooklyn NY in April 2019 and someone has obviously cracked their code - do they care? NOT in the least...
Stay away - something is not right here
