GiftCardMallReviews 310

I've made two transactions from a $100.00 gift card. Had $77.18 left went to make a purchase only to find out no money was left on my card. I've disputed the transactions and they told me they weren't able to compensate me and I'll have to wait 36-90 days before getting a refund. They sent me a list of forms to fill out, I've filled out the forms and sent it back via email and they lied and told me they've never received the forms so my case is closed. Never got my $77.18. Beware of them they're thieves. Those same employees are the ones stealing people's money from the gift card. If I could give no stars I would.

I was trying to check the current status on some of my cards and entered the info into the site.
It came back with an "error" and then they drained the rest of the money on the card. Stay away from the website

I would give a zero but that is not an option. Received a $50 visa debit card as a gift in July. Left card in package and opened it up right before vacation around August 20th. Tried to register it but it gave me an error, so I just checked the balance and it showed $50 so I was like ok balance is there and should be good. Didn't end up using card on vacation. Today I went to use it and sales clerk said ok your balance on card is $3.02. I was like what? Well went online and was able to view transactions and 1st transaction hit 8/22 which iwas a few days after I checked the balance. And then a bunch of other small ones. Even one transaction for a couple of bucks that was done today. Phone number on card is useless because if you don't have the correct zip code that apparently the thief put in you get no where. Not even an option for live person to talk to. Total BS. I'm more upset for the person that purchased the card and gave it to me. Obviously there is alot of money being stolen from these cards. Very sad that people like this exist and steal like this. I guess the company doesn't care or they are in on the scam. Not very good security that's for sure.

I bought a gift card for 200 dollars 198 dollars was stolen. Bought for my travels thinking it would be safer at the gas pump. It is a fraud company. Tried calling nobody answered. Where is my money.

I received a $100 dollar gift card in April. Someone made multiple purchases from Google play store in May and they say there is nothing they can do when I called to find out why the card didn't work.

They have lax security and someone has their system figured out. Terrible waste of money to the gift giver. Do not purchase from them ever. What a fraudulent group.

Card I had with me in New Mexico was used at the same time in Arkansas and customer service for giftcradmall/Blackhawk told me their hands were washed and I need to get a refund from whomever i bought the card from, Amazon. Hahaha. What a joke. Buyer beware!

Received at $50 gift card for Christmas and tried to use it in March and it wouldn't go through. Finally registered it on 5/5/22 because on the back it needed to be registered. Today I tried to use 8/8/22.
Would not go through at the store so came home and called the number in the card. No money left in the card. Charges were made on 5/5/22 for clothing(Dimensionalen.com and Google play. Could not report a fraud because it was over 60 days since the purchase was posted in that card. I wish I knew where to report this credit card company named Blackhawk. Cheating many people out of money. Beware of that name on a credit card and do not register it until you are ready to use it within minutes or it will be gone.

Just bought a gift card for $50, and my money was stolen and used elsewhere. Do not use this company!

In February my boss gave us a $200 gift card to help our family during a difficult time due to me being off of work because of the passing of our oldest child. I tried to use the gift card at Walmart and it wouldn't work. The cashier and I both swiped it several times. I didn't know the card needed to be registered and all that. I thought once it was purchased you just swiped it like a credit card. So I registered it and created a pin and tried to use it a few days later only to be told I had a balance of $2.00 even though I never successfully made a purchase with this card. I called the number on the back of the card to listen to the recent transactions and there were several $10 charges all from the same day I tried to use the card at Walmart, They charged the card $10 everytime it was swiped. It is impossible to get through to an actual person after several attempts, emails and online chats I was unable to get through to anyone I got so frustrated I gave up. Well today 6/29/22 I finally figured out how to get through to an actual person. I explained everything that happened and because it's been longer than 60 days there is nothing that can be done. The man also told me they didn't charge $10 everytime it was swiped (which is a lie) and that it was used on Google play, I don't make purchases on Google play. I even went into my Google play account and looked at all forms of payment and that card was never used on there. So I told him I wanted to report fraud but because it's been over 60 days there is nothing I can do. So the person who gifted us this card is out of $200 for nothing.

I ordered as a gift and they never received it. Customer service chat is closed even though it states they're open. Customer service phone is just automated. I will not order again and suggest others to avoid this site

DO NOT BUY GIFT CARDS FROM GIFT CARD MALL. I received a gift card and registered it online in my name and put it in my personal safe. I called the toll free number on the back of the card *******283 to verify the total balance which I never used. The card was blocked and they were unable to verify my information. My card still had two years left on the expiration date - 06/24. This company basically stole money. Again, DO NOT BUY GIFT CARDS FROM GIFT CARD MALL!

The only time i entered the gift card number was to check the balance on their website on a secure browser. Less than a few hours later the card was emptied, ( someone purchased Google Play stuff) $50 x 4. A $200 gift card I purchased, just gone. And all I did was check the balance. Yes I verified their web address. Sounds fishy doesnt it!? Sounds like a company just cleaning people out. Will never use this company again. Vanilla brand gift cards, on the other hand, never had an issue with them ( use thousands of $ worth a year),

No ability to recover payment if electronic gift card (chipolte)is sent to old unused email address.
Would give it a no-stars if possible.

Save your time and money and just buy from somewhere else. Customer service just bounces you around saying they are the wrong department. Absolute scam. Stay away!

I received as $100 giftcard on Christmas. Activated on 2/6/200 with a secure PIN and charge $29.31 at the grocery store and on 2/8/2022 they took away all the remaining balance of 69.69 charge by JS Digital life of CA. When you call JS Digital Life their mail box is full. Consumer Protection and FBI should get hold of these Chinese thieves and put them behind the bar otherwise they will be looting the people.

Hi gift cards don't not working My name is jennann Rodriguez buy grandma and grandpa Christmas gift cards

3/10 update: To my surprise, after I had already given up on this, someone called my phone and personally resolved this problem for me. Though it ended up being more trouble than worth, I'm very thankful they made it right. Hopefully the glitch I experienced is a rare event because I'd otherwise be thrilled with my purchase.
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I went to "redeem" my $50 gift card that I purchased for $42.50, it gave me an error message and said to try back in 10 minutes. When I came back, it said it had already been redeemed. It wasn't, they stole my money, and their customer support is designed to bounce you around and waste your time. DO NOT trust this company.

I went to this site to buy an eBay gift card and not only did they cancel my order buy they tied up my available credit for two weeks.

Do not order or even put your card info in because they will steal whatever you have in there saying you made a purchase, but did not. If I mad a purchase where is the order number and where is the product I ordered. On my statement it has a date of Jan 0001. I just checked my balance of my Visa rewards card and it told me that it was not valid and then took all the money except for a $1.86. Lying pieces of crap and they will pay for theft even if I have to sue! Here is what the real website looks like and where they take you to with every step.

Received $25 gift card for gift and tried using it at Walmart only for it to ask for a pin. I didn't have a pin so I called the automated system and chose change pin which doesn't ask you for an existing pin. I set the pin, tried using it a week later with pin and said declined. I called the number again and it still shows a balance but says to go to website to register card. I go to website, put the card info in there and hit submit only for the website to say page can't be displayed. $25 down the drain for my friend who bought it and me.