GiftBloomsReviews 369

I was in a jam and they made it happen for me so i am extremely thrilled about it.

( I did not see any of these reviews before i ordered)

I had ordered a large cookie plate from sharis berries (yes they do cookies too). It was extremely important for me to get that delivered on my son's platoon marathon event at the Charleston, so thinking sharis barries being part of ProFlowers would get that delivered as promised...

Boy I was wrong, on the day of delivery i checked the tracking details and found out that it wont get delivered on Friday as promised. They said they cannot do anything; most i can do is ask the recipient not to accept the delivery. They were nice about it but it did not help my cause.

While searching for same day delivery options, I found gift blooms on my search I spoke with Blaze on chat support and he made it happen for me. I spoke with him on the chat at about 12:00 PM and the cookies were delivered at 4:30 PM; wow, that was awesome.

I wanted to tell anyone that is thinking about ordering from this site, DO NOT. They were okay with taking my money. But when it was time to deliver they did not do that. I checked back on the website, the order was cancelled. Without even telling me or notifying me through my email or phone number. So I wanted to tell gift blooms, thank you, for having THE WORST customer service I have ever experienced.

And PS, I wrote this on their Facebook page, and of course they deleted it.

We would like to thank you a lot for such a rapid and accurate dispatch of our order! The cake was delivered in early morning to my sister and her husband, exactly as I asked in my note to the order. It made their day even more wonderful and sunny! The cake was excellent, the taste was precisely like they love.
Thank you very much!

... and I received an insincere, grammatically incorrect email response when I questioned what went wrong. There response to my question basically amounted to "Sorry if this was an inconvenience". After pushing, I was told all they could do is refund the balloons that said happy birthday instead of get well. They really should have lead with that as it's the least they could do. Never again!

I bought a luck plant from them and paid 32.35$ (including the plant price 19.5$, shipping price 12$ and payment processing price 2$!) I have never heard about payment processing price! They are charging me for paying to them! These guys asked me by phone for extra 5$ to deliver my item! I said I wont pay as what your asking is not written in your website and there should be rules and regulations for that! He said ok let me check with my manager! What on earth! Are they serious! I paid 12$ for shipping!

DO NOT BUY ANYHTING FROM THEM!

I have dealt with many websites and never got a phone call from them asking for extra money!

I placed an order 8/7 with this company to have a fruit basket delivered to my coworker who is in the hospital on 8/8. Not only did they double charge me, they told me on 8/8 that they would be unable to fill my order until 8/10. The customer service representatives repeatedly talked over me when i attempted to ask a question until I was literally screaming at them on the phone. They offered to deliver chocolate to him today for an additional fee of course. Never again!

My son received a balloon bouquet for his graduation from giftblooms.com the next day most of the balloons where down. I went out of town, and when I got back, I told my sister who sent the balloon bouquet that the balloon bouquet did not even last 24 hours and when you buy them in the shops they last up to 30 days. I told her to contact giftblooms.com and tell them, there answer to her e-mail is you needed to contact us in 5 days it was 6 days.
What bad customer service - if they had just offered a simple $5 coupon they would have maintained a customer - how stupid this company is they have lost customers for life as I will tell everyone NOT TO PURCHASE FROM THIS COMPANY - BAD CUSTOMER SERVICE

Garbage site. The business is listed as located in New York, but the phone number is a Google voice number situated out of Illinois. Like an idiot, I placed an order with these guys without double checking their legitimacy first. Sent a PayPal payment for 63.00 and then get a status email later claiming they never received payment. Been using PayPal for 5 years and know it's automatic. Needless to say, finally reached someone on the phone and he was rude and hung up on me claiming he'd cancel my order. I'll be disputing this with PayPal to get my money back as it's not going to happen easily with this fraudulent company.

Short story: STAY AWAY FROM THIS SO-CALLED BUSINESS