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Gettransfer

2.8

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Gettransfer Reviews Summary

Gettransfer has a rating of 2.8 stars from 720 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.

service
618
value
387
shipping
184
returns
130
quality
441
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Poland
1 review
0 helpful votes
Follow Marik P.
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VIP treatment!
February 10, 2024

VIP treatment! We were met by our driver in the Arrivals hall at Madrid airport. He took my wife's suitcase, escorted us to the car, loaded our luggage, and took us to the door of the hotel. The perfect transfer!

Date of experience: February 9, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Switzerland
1 review
0 helpful votes
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Good transfer
February 8, 2024

It was a good transfer although on the toll road the driver couldn't pay the fare for some reasons. There seemed to be a problem with the tag on the dashboard. I was getting a little nervous but everything was resolved and it was all fine after that.

Date of experience: February 7, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Portugal
1 review
0 helpful votes
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Excellent service
February 8, 2024

The trip was short but very comfortable. The driver was very friendly and gave us all first class treatment. He made the journey as easy as possible and it went very smoothly, especially as most of us needed to be dropped off at different places. I would definitely repeat.

Date of experience: February 7, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Switzerland
1 review
0 helpful votes
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They don't pay drivers
February 7, 2024

I still haven't been paid for December 2022, and it's already February 2024! Every time I ask about it through email, they "politely " delay and say they'll fix it. They might reply politely to this review too, but honestly, they're just like thieves pretending to be a proper company with their polite responses.

Date of experience: February 6, 2024
GetTransfer m. Gettransfer Rep
over a year old

Hey there

We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]

Spain
1 review
0 helpful votes
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Top class service
February 6, 2024

They arrived on time and were very friendly and professional. The car was had plenty of space and was air conditioned and clean. It was the same when they picked us up from the hotel and drove us back to the airport.

Date of experience: February 6, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Portugal
1 review
0 helpful votes
Follow Ben H.
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Would recommend
February 6, 2024

Have to say that our ride with GetTransfer exceeded expectations. We booked an economy transfer, but the driver's attitude and service were top class! We have already booked the return trip.

Date of experience: February 4, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Czechia
1 review
0 helpful votes
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Very good!
February 5, 2024

I booked the transfer in a couple of minutes, the website makes everything very clear. The driver contacted me in advance and told me the best place to meet at the airport. On time, responsive, and inexpensive.

Date of experience: February 2, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Poland
1 review
0 helpful votes
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Respect to the driver
February 4, 2024

Respect to the driver. He arrived early, which was very helpful as the traffic on the way to Heathrow Airport was really heavy, so we had some breathing room and didn't need to anxiously keep checking our watches.

Date of experience: February 2, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Florida
1 review
0 helpful votes
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Bad service
February 1, 2024

We were not picked up we will not get the money back
We will never ever use this company

Bad hotline service too

Date of experience: February 1, 2024
GetTransfer m. Gettransfer Rep
over a year old

Hey there

We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]

Spain
1 review
0 helpful votes
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Recommended!
February 1, 2024

Antalya - Manavgat. We could only select from a range of minivans for some reason but it didn't seem more expensive than usual. At first I was worried that the journey would take a long time, but we arrived in 35 minutes. It was so comfortable I wouldn't have minded if it had been a bit longer :)

Date of experience: January 31, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Portugal
1 review
0 helpful votes
Follow Tobias A.
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Good
January 29, 2024

Good follow up comms after booking. A very professional driver greeted us at Lisbon airport and guided us to his car while asking how our flight was and if we had been to Lisbon before. Very good value.

Date of experience: January 26, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Germany
1 review
0 helpful votes
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I recommend it
January 27, 2024

Transparent prices that seem to be in line with other transfer companies. We were in contact with the driver the night before, so knew he would be there. Reliable. Can definitely recommend to others.

Date of experience: January 25, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

France
1 review
0 helpful votes
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I recommend Gettransfer
January 24, 2024

Khasan sent a message the day before to confirm the pick up time. The flight landed early but we had decided to have lunch at the airport as the children were very hungry. I recommend Gettransfer.

Date of experience: January 24, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Denmark
1 review
0 helpful votes
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All good
January 23, 2024

All good with my transfer from Istanbul airport to my hotel and back again four days later. Everything was perfect, very clear instructions for the pick up points too.

Date of experience: January 22, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Poland
1 review
0 helpful votes
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No problems
January 22, 2024

We received an email containing the driver's contact details, so we knew it was trustworthy. The transfer went very well. We were met on time, the driver took my wife's suitcase, and he drove very calmly.

Date of experience: January 22, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Spain
1 review
0 helpful votes
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I recommend this company
January 22, 2024

I recommend this company 100%. Our flight was delayed for almost one hour and we than had to wait 20 minutes for our luggage. But the driver waited for us and stayed in touch which really did help to ease the stress.

Date of experience: January 22, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Canada
1 review
2 helpful votes
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Not pay to drivers
January 21, 2024

I done many trips with them but they did not pay us many drivers have same complaints they keep drivers hard work money and nothing pay to them

Date of experience: January 21, 2024
GetTransfer m. Gettransfer Rep
over a year old

Hey there

We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]

Belgium
1 review
0 helpful votes
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5 stars
January 21, 2024

We give 5 stars because our driver and our car were brilliant. Everything went to plan. Nothing more to say except that we will be booking again through the website.

Date of experience: January 20, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Italy
1 review
0 helpful votes
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Thank you!
January 21, 2024

Our driver was there despite the fact our plane was delayed by over an hour - he had been tracking the flight. If only the airline was as efficient as Gettransfer.

Date of experience: January 20, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Italy
1 review
0 helpful votes
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Nice
January 21, 2024

This was my first booking. The great thing is that you receive multiple options that show driver ratings and pictures of the vehicles. And after you book the communications are nice and clear.

Date of experience: January 19, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.