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Gettransfer has a rating of 2.8 stars from 720 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.
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VIP treatment! We were met by our driver in the Arrivals hall at Madrid airport. He took my wife's suitcase, escorted us to the car, loaded our luggage, and took us to the door of the hotel. The perfect transfer!
It was a good transfer although on the toll road the driver couldn't pay the fare for some reasons. There seemed to be a problem with the tag on the dashboard. I was getting a little nervous but everything was resolved and it was all fine after that.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
The trip was short but very comfortable. The driver was very friendly and gave us all first class treatment. He made the journey as easy as possible and it went very smoothly, especially as most of us needed to be dropped off at different places. I would definitely repeat.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I still haven't been paid for December 2022, and it's already February 2024! Every time I ask about it through email, they "politely " delay and say they'll fix it. They might reply politely to this review too, but honestly, they're just like thieves pretending to be a proper company with their polite responses.
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]
They arrived on time and were very friendly and professional. The car was had plenty of space and was air conditioned and clean. It was the same when they picked us up from the hotel and drove us back to the airport.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Have to say that our ride with GetTransfer exceeded expectations. We booked an economy transfer, but the driver's attitude and service were top class! We have already booked the return trip.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I booked the transfer in a couple of minutes, the website makes everything very clear. The driver contacted me in advance and told me the best place to meet at the airport. On time, responsive, and inexpensive.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Respect to the driver. He arrived early, which was very helpful as the traffic on the way to Heathrow Airport was really heavy, so we had some breathing room and didn't need to anxiously keep checking our watches.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
We were not picked up we will not get the money back
We will never ever use this company
Bad hotline service too
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]
Antalya - Manavgat. We could only select from a range of minivans for some reason but it didn't seem more expensive than usual. At first I was worried that the journey would take a long time, but we arrived in 35 minutes. It was so comfortable I wouldn't have minded if it had been a bit longer :)
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Good follow up comms after booking. A very professional driver greeted us at Lisbon airport and guided us to his car while asking how our flight was and if we had been to Lisbon before. Very good value.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Transparent prices that seem to be in line with other transfer companies. We were in contact with the driver the night before, so knew he would be there. Reliable. Can definitely recommend to others.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Khasan sent a message the day before to confirm the pick up time. The flight landed early but we had decided to have lunch at the airport as the children were very hungry. I recommend Gettransfer.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
All good with my transfer from Istanbul airport to my hotel and back again four days later. Everything was perfect, very clear instructions for the pick up points too.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
We received an email containing the driver's contact details, so we knew it was trustworthy. The transfer went very well. We were met on time, the driver took my wife's suitcase, and he drove very calmly.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I recommend this company 100%. Our flight was delayed for almost one hour and we than had to wait 20 minutes for our luggage. But the driver waited for us and stayed in touch which really did help to ease the stress.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I done many trips with them but they did not pay us many drivers have same complaints they keep drivers hard work money and nothing pay to them
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]
We give 5 stars because our driver and our car were brilliant. Everything went to plan. Nothing more to say except that we will be booking again through the website.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Our driver was there despite the fact our plane was delayed by over an hour - he had been tracking the flight. If only the airline was as efficient as Gettransfer.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
This was my first booking. The great thing is that you receive multiple options that show driver ratings and pictures of the vehicles. And after you book the communications are nice and clear.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.


Dear Gettransfer user, Thanks, we'll be waiting for you again!