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GettransferReviews 719

2.9

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Gettransfer Reviews Summary

Gettransfer has a rating of 2.9 stars from 719 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.

service
616
value
385
shipping
183
returns
129
quality
440
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
Follow Mary W.
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Gettransfer always deliver, trustworthy, proper vehicles and competitive prices.
They are agile and help you out on short notice when there are changes to flight schedules. I have used them many times, and never been let down.

Date of experience: December 3, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you! We’ll do our best for you!

NL
1 review
0 helpful votes
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Transfer from Hurghada to Marsa-Alam was a smooth journey. The driver was waiting for us although we were late in the airport due to a long queue. The driver was professional and spoke reasonably well English. Thanks for a positive experience!

Date of experience: November 29, 2021
Italy
1 review
0 helpful votes
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Recommend
November 29, 2021

It was very helpful as one of our travellers is disabled. The driver treated him with great care, the return journey was also on time & very comfortable, the prices are very reasonable, would have no hesitation in recommending this service.

Date of experience: November 28, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you, every review makes us better!

GB
1 review
0 helpful votes
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I would highly recommend.
November 26, 2021

This service was first class - both for time and politeness. I had to change my time midweek and this was facilitated without any fuss.
I would highly recommend.

Date of experience: November 25, 2021
NL
1 review
0 helpful votes
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Cool
November 26, 2021

Booked two different journeys from different countries, both drivers turned up on time, both cars clean. Minor problem finding driver on one trip which was my fault for not reading the instructions properly.

Date of experience: November 24, 2021
RU
1 review
0 helpful votes
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Carrier was courteous and friendly and the vehicle was impeccable and a comfortable ride to the hotel. On the return journey to the airport a different driver also friendly. Arrived 15 minutes earlier to pick us up at the hotel, the vehicle was very clean inside. I will rate this service 5 Stars and value for money.

Date of experience: November 24, 2021
Spain
1 review
0 helpful votes
Follow Juana Miguélez T.
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Gran servicio!
November 24, 2021

Utilizo mucho GetTransfer. Buen servicio. Puedes elegir las opciones que nesecitas, como reunirse con una placa de identificación y hacer que un conductor rastree su vuelo. Esto hace que tenga menos preocupaciones durante mis viajes.

Date of experience: November 23, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you! We’ll do our best for you!

Ireland
1 review
2 helpful votes
Follow James M.
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Please people be very careful when booking with this fraud company. I made a booking for €330 and had to change the dates and the new dates did not suit the driver, so i had to cancel the booking, i was told it would be refunded to my personal account which i thought they meant my bank account, so i re -booked a new 1 with the new dates on my card only to then be told that i will be given credit to use with them, so i have spent almost €700 on a transfer as i wont need to use them again they are refusing to refund to my card absolute shambolic company please be really carefull

Date of experience: November 23, 2021
GetTransfer m. Gettransfer Rep
over a year old

Hi there James
We're really sorry to hear things didn't go to plan and we'll do all we can to make things right. Please let us know your transfer number by replying to this message or emailing [email protected]. Once again, we sincerely apologise for not meeting our usual high standards.

Germany
1 review
1 helpful vote
Follow Taufik K.
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! WHAT A FAKE COMPANY! DON'T DO ANY BOOKINGS! THERE WILL BE NO DRIVER AND YOU LOOSE YOUR MONEY!

I have ordered a service at Vienna Airport a week ago. Flight was in time. Driver never showed up. When trying to contact him there was only voicemail.
When contacting Gettransfer and saking for my money to be refunded i was pit on hold with cheap excused that they are currently trying to contact their 'quality' department... what an sad joke. They never refunded the money and i had to ask my creditcard company to block this payment. WHAT A SCAM!

Date of experience: November 21, 2021
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user,

We apologize for the inconvenience this may have caused you. Please send your transfer number to [email protected]. Our investigation team will review your transfer and issue a refund if the carrier didn't complete the transfer. We always aim to provide our users with the best service.

Connecticut
1 review
0 helpful votes
Follow Dory S.
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Good app
November 18, 2021

Good app, received offers, studied the rating of carriers, chose the most suitable one. Everything is simple. You can pay for everything at once or partially. It's easy and handy. I recommend it.

Date of experience: November 18, 2021
Hungary
2 reviews
0 helpful votes
Follow Abrus H.
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Thanks again
November 18, 2021

Thank you again for making our transfers so easy and comfortable. We have used your company for many years, travelling to Costa Del Sol and Portugal and have never had any problems. Thanks again

Date of experience: November 17, 2021
GetTransfer m. Gettransfer Rep
over a year old

We appreciate every your feedback, thank you!

Czechia
1 review
0 helpful votes
Follow Jana B.
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Thank you
November 17, 2021

This was the first time we had used GETTRANSFER and I wouldn't hesitate to use them again. Communication was great to advise of pick up times, etc. Both drivers were very pleasant and courteous, arrived promptly, the minibuses were in excellent condition and very clean and we thoroughly enjoyed the experience. Thank you.

Date of experience: November 16, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you very much, we appreciate and love it!

France
1 review
0 helpful votes
Follow Brigitte G.
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Many thanks to the driver for his patience during the trip with an 8 month old baby. It was a difficult and overnight flight and the baby had a tantrum. The driver was friendly and understanding. Also the trip itself started exactly on time, the car exactly matched the photo on the reservation. We are very happy with the price/quality ratio!

Date of experience: November 16, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you! We’ll do our best for you!

RU
1 review
0 helpful votes
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Highly recommended.
November 15, 2021

Gettransfer is an excellent service. Driver was waiting for our arrival at the airport. Was courteous and polite. Excellent value for money - highly recommended.

Date of experience: November 15, 2021
GetTransfer m. Gettransfer Rep
over a year old

We appreciate every your feedback, thank you!

Sweden
1 review
0 helpful votes
Follow Christin F.
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The time it took from booking to turning up was amazing and the quality of the cars we had was excellent. Both drivers very helpful. I would use again and recommend.

Date of experience: November 11, 2021
Italy
2 reviews
0 helpful votes
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Would highly recommend.
November 12, 2021

Have used gettransfer services many times as a couple and in groups of up to eight people and also in various countries. Have always had excellent service and polite, helpful, well dressed friendly drivers in nice, clean, well maintained up market vehicles. Would highly recommend.

Date of experience: November 11, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you very much, we appreciate and love it!

GB
1 review
0 helpful votes
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I like this service
November 11, 2021

Our the driver was a few minutes early and once he established we were his clients he immediately took over with the cases and car doors. Could not want for a better service, will most definitely use again and recommend to close family and friends (and everyone!)

Date of experience: November 10, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thanks, we'll be waiting for you again.

Lithuania
1 review
0 helpful votes
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Good service, but...
November 10, 2021

Good service, we were out of the radar in Turkey Dalaman as our villa was not near any landmarks, however the call centre helped make our transfer go smoothly. I am very impressed with the service but the price can be lower.

Date of experience: November 8, 2021
GetTransfer m. Gettransfer Rep
over a year old

We appreciate every your feedback, thank you!

Portugal
1 review
0 helpful votes
Follow Gabriela B.
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Estou muito satisfeito por ter experimentado esta APP. Leva apenas alguns minutos para preencher um requerimento, pois tem diferentes ofertas. Selecionei um carro de classe média para mim, mas tudo correu ao mais alto nível. Agora reservei para os meus colegas - classe executiva, todos apreciaram a pontualidade e educação, os condutores.

Date of experience: November 8, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thanks, we'll be waiting for you again.

France
1 review
0 helpful votes
Follow Avriel M.
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Thanks to the driver!
November 7, 2021

Cruise line gave us wrong port terminal info but the gettransfer driver doublechecked and found the right terminal. He was waiting when we arrived. He knew the right airport terminal for our onward flight. Driver could not have been more pleasant or helpful!

Date of experience: November 6, 2021

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.