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Gettransfer has a rating of 2.9 stars from 719 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.
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Gettransfer always deliver, trustworthy, proper vehicles and competitive prices.
They are agile and help you out on short notice when there are changes to flight schedules. I have used them many times, and never been let down.
Transfer from Hurghada to Marsa-Alam was a smooth journey. The driver was waiting for us although we were late in the airport due to a long queue. The driver was professional and spoke reasonably well English. Thanks for a positive experience!
It was very helpful as one of our travellers is disabled. The driver treated him with great care, the return journey was also on time & very comfortable, the prices are very reasonable, would have no hesitation in recommending this service.
Thank you, every review makes us better!
This service was first class - both for time and politeness. I had to change my time midweek and this was facilitated without any fuss.
I would highly recommend.
Booked two different journeys from different countries, both drivers turned up on time, both cars clean. Minor problem finding driver on one trip which was my fault for not reading the instructions properly.
Carrier was courteous and friendly and the vehicle was impeccable and a comfortable ride to the hotel. On the return journey to the airport a different driver also friendly. Arrived 15 minutes earlier to pick us up at the hotel, the vehicle was very clean inside. I will rate this service 5 Stars and value for money.
Utilizo mucho GetTransfer. Buen servicio. Puedes elegir las opciones que nesecitas, como reunirse con una placa de identificación y hacer que un conductor rastree su vuelo. Esto hace que tenga menos preocupaciones durante mis viajes.
Thank you! We’ll do our best for you!
Please people be very careful when booking with this fraud company. I made a booking for €330 and had to change the dates and the new dates did not suit the driver, so i had to cancel the booking, i was told it would be refunded to my personal account which i thought they meant my bank account, so i re -booked a new 1 with the new dates on my card only to then be told that i will be given credit to use with them, so i have spent almost €700 on a transfer as i wont need to use them again they are refusing to refund to my card absolute shambolic company please be really carefull
Hi there James
We're really sorry to hear things didn't go to plan and we'll do all we can to make things right. Please let us know your transfer number by replying to this message or emailing [email protected]. Once again, we sincerely apologise for not meeting our usual high standards.
! WHAT A FAKE COMPANY! DON'T DO ANY BOOKINGS! THERE WILL BE NO DRIVER AND YOU LOOSE YOUR MONEY!
I have ordered a service at Vienna Airport a week ago. Flight was in time. Driver never showed up. When trying to contact him there was only voicemail.
When contacting Gettransfer and saking for my money to be refunded i was pit on hold with cheap excused that they are currently trying to contact their 'quality' department... what an sad joke. They never refunded the money and i had to ask my creditcard company to block this payment. WHAT A SCAM!
Dear Gettransfer user,
We apologize for the inconvenience this may have caused you. Please send your transfer number to [email protected]. Our investigation team will review your transfer and issue a refund if the carrier didn't complete the transfer. We always aim to provide our users with the best service.
Good app, received offers, studied the rating of carriers, chose the most suitable one. Everything is simple. You can pay for everything at once or partially. It's easy and handy. I recommend it.
Thank you again for making our transfers so easy and comfortable. We have used your company for many years, travelling to Costa Del Sol and Portugal and have never had any problems. Thanks again
We appreciate every your feedback, thank you!
This was the first time we had used GETTRANSFER and I wouldn't hesitate to use them again. Communication was great to advise of pick up times, etc. Both drivers were very pleasant and courteous, arrived promptly, the minibuses were in excellent condition and very clean and we thoroughly enjoyed the experience. Thank you.
Thank you very much, we appreciate and love it!
Many thanks to the driver for his patience during the trip with an 8 month old baby. It was a difficult and overnight flight and the baby had a tantrum. The driver was friendly and understanding. Also the trip itself started exactly on time, the car exactly matched the photo on the reservation. We are very happy with the price/quality ratio!
Thank you! We’ll do our best for you!
Gettransfer is an excellent service. Driver was waiting for our arrival at the airport. Was courteous and polite. Excellent value for money - highly recommended.
We appreciate every your feedback, thank you!
The time it took from booking to turning up was amazing and the quality of the cars we had was excellent. Both drivers very helpful. I would use again and recommend.
Have used gettransfer services many times as a couple and in groups of up to eight people and also in various countries. Have always had excellent service and polite, helpful, well dressed friendly drivers in nice, clean, well maintained up market vehicles. Would highly recommend.
Thank you very much, we appreciate and love it!
Our the driver was a few minutes early and once he established we were his clients he immediately took over with the cases and car doors. Could not want for a better service, will most definitely use again and recommend to close family and friends (and everyone!)
Thanks, we'll be waiting for you again.
Good service, we were out of the radar in Turkey Dalaman as our villa was not near any landmarks, however the call centre helped make our transfer go smoothly. I am very impressed with the service but the price can be lower.
We appreciate every your feedback, thank you!
Estou muito satisfeito por ter experimentado esta APP. Leva apenas alguns minutos para preencher um requerimento, pois tem diferentes ofertas. Selecionei um carro de classe média para mim, mas tudo correu ao mais alto nível. Agora reservei para os meus colegas - classe executiva, todos apreciaram a pontualidade e educação, os condutores.
Thanks, we'll be waiting for you again.
Cruise line gave us wrong port terminal info but the gettransfer driver doublechecked and found the right terminal. He was waiting when we arrived. He knew the right airport terminal for our onward flight. Driver could not have been more pleasant or helpful!
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.
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