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GettransferReviews 719

2.9

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Gettransfer Reviews Summary

Gettransfer has a rating of 2.9 stars from 719 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.

service
616
value
385
shipping
183
returns
129
quality
440
This company responds to reviews on average within 2 days

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Spain
1 review
0 helpful votes
Follow Juan H.
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Both are transfers were great. Our driver was waiting for us for our late night arrival, and we had loads of room for our luggage. An early start on the way back, and again the driver was on time and we had loads of room. Would def recommend based on our experience!

Date of experience: November 5, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thanks, we'll be waiting for you again.

Italy
1 review
0 helpful votes
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Driver waiting at the airport on arrival and another driver collected us exactly on time from the hotel for our return.
Very safe and courteous drivers, clean cars and overall excellent value for money - used gettransfer in various Countries and always been reliable.
Look forward to booking our next transfer with you!

Date of experience: November 3, 2021
RU
1 review
0 helpful votes
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Would use them again!
November 4, 2021

Transfer from and to the airport was very quick and smooth, both drivers were very polite and helpful with the suitcasea, we were booked as a private transfer and actally had a full coach to ourselves on the way back to theh airport, probably a bit more expensive than other companies but very reliable, won't hesitate to use gettransfer again.

Date of experience: November 3, 2021
GetTransfer m. Gettransfer Rep
over a year old

Hi there, Diana
Thank you! We’ll do our best for you!

GB
1 review
0 helpful votes
Follow Gerard F.
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Would highly recommend gettransfer.com
Both drivers were extremely friendly and helpful and also waiting for our party on arrival and pickup. The transport was spotlessly clean, which is a huge bonus, and had air con. I wouldn't hesitate using their services in the future.

Date of experience: November 2, 2021
GetTransfer m. Gettransfer Rep
over a year old

We appreciate every your feedback, thank you!

Canada
2 reviews
0 helpful votes
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Recommend
November 1, 2021

I have no hesitation on recommending Get Transfer. I have used this company several times and thoroughly recommend for easy transportation from airport to hotel and return. Drivers always courteous, vehicles clean and drivers on time.

Date of experience: October 31, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you very much, we appreciate and love it!

Portugal
1 review
0 helpful votes
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Very good service
October 28, 2021

I recently used gettransfer to get to and from Alicante airport. My flight to Alicante arrived 30 minutes earlier than expected but my driver was already in the arrivals hall when I cleared customs holding a digital sign with my name clearly displayed. Very easy to find and straight forward transfer to my hotel.

Date of experience: October 28, 2021
Romania
2 reviews
2 helpful votes
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Good job
October 28, 2021

The driver was standing a little back from the others, but easy to spot with his sign with my name on it. He helped with luggage and directed us out to the vehicle and then loaded the luggage, the vehicle was spotless and air-conditioned.

Date of experience: October 28, 2021
GetTransfer m. Gettransfer Rep
over a year old

Hi there, Rodica.
Thanks, we'll be waiting for you again.

Norway
1 review
0 helpful votes
Follow Sven F.
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Very good service.
October 26, 2021

Very good service. The driver was waiting for us at the airport in Gran Canaria. The company rang us 20 mins before our return trip back to the airport to inform us the driver would be approximately 10 minutes late. The driver arrived in time and we arrived at the airport with time to spare before our flight.

Date of experience: October 26, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you! We’ll do our best for you!

Canada
1 review
0 helpful votes
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Good job!
October 22, 2021

Phone helpdesk is very quick to answer - we had a crisis situation and the problem was resolved in around 30 minutes with a back-up driver arriving and geting us safely and quickly to the airport.

Date of experience: October 22, 2021
GetTransfer m. Gettransfer Rep
over a year old

Hi there, Colin.
Thank you very much, we appreciate and love it!

GB
1 review
0 helpful votes
Follow Dorothy T.
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Because of the prepayment I was a little anxious that if the car did not arrive I would have to deal with support and there is a risk of missing the plane. But the driver kept in touch with me and reassured me. I specified a time, asked to check traffic congestion. In the end, everything worked out great. Thanks Gettransfer.

Date of experience: October 20, 2021
Spain
1 review
0 helpful votes
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Courtesy and friendly
October 21, 2021

Excellent service. Driver waiting at arrivals. 2 minute walk to the car which was spotless. Perfect journey from Lisbon Airport to Estoril. Guesthouse located on side street but driver able to drop us outside the door. Courtesy and friendly.

Date of experience: October 20, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thanks, we'll be waiting for you again.

Romania
1 review
0 helpful votes
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An excellent service!
October 20, 2021

An excellent service. Courteous drivers who insisted on wheeling our luggage to their vehicles wich were spotlessy clean. They enquired several times on our journey if we were comfortable with the air conditioning. Good timings. Brilliant service which I would highly recommend.

Date of experience: October 19, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you! We’ll do our best for you!

Portugal
1 review
0 helpful votes
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Recimendar
October 19, 2021

É conveniente seleccionar e reservar o tipo de vehículo nesta App. Se tem medo de chegar atrasado ao aeroporto num país desconhecido, há uma função especial para entrar em contato com o motorista, ele ajuda a calcular o tempo exato para chegar ao aeroporto, e sabem se é provável haver engarrafamentos, assim pode dormir em paz :) Muito bom o Servico.

Date of experience: October 19, 2021
Kentucky
1 review
0 helpful votes
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Super
October 19, 2021

Prearranged return transfer from the airport to Hotel Sur in Punta Prima Menorca and on both journeys the driver was on time in a nice clean car with child seat as requested. Drivers were both polite and courteous and would definitely recommend this service.

Date of experience: October 19, 2021
GetTransfer m. Gettransfer Rep
over a year old

Hi there, Jane
We appreciate every your feedback, thank you!

Israel
1 review
0 helpful votes
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Professional drivers
October 18, 2021

We had booked gettransfer for our transfer from the airport to the cruise ship terminal in Barcelona. Our flight was significantly delayed and we had a really short window to actually get to the ship. But everything was amazing because of driver's professionalism.

Date of experience: October 18, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you! We’ll do our best for you!

France
1 review
0 helpful votes
Follow Eugène T.
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Nice service
October 15, 2021

We had the experience of a dubious trip with a local transfer company who stupidly did not understand each other and the driver could not find us. To get to the second city we took Gettransfer and we were satisfied. For our second trip to the airport it was a comfortable car and a professional driver, we had a pre-call, the car picked us up on time.

Date of experience: October 14, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thanks, we'll be waiting for you again.

Belgium
1 review
0 helpful votes
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Great service
October 14, 2021

Great service. Drivers on time and nice vehicles. Have used this company a couple of times and would recommend to anyone looking for hassle free transfers during a holiday.

Date of experience: October 13, 2021
GetTransfer m. Gettransfer Rep
over a year old

Hi there, Rosanne
We appreciate every your feedback, thank you!

Greece
1 review
0 helpful votes
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I advice you to try it!
October 13, 2021

Good price. Simple & easy to use website. Booked return transfer for Paphos Airport in Cyprus Sept/Oct 2021. Both drivers & cars on time & in good condition. Would definitely use again.

Date of experience: October 12, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thanks, we'll be waiting for you again.

Turkiye
1 review
0 helpful votes
Follow Gigi T.
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First time I have used get transfer. Would definitely recommend them for airport transfers. Service was great, both our pick ups were on time from Pathos airport and Polis. I would definitely use them again.

Date of experience: October 12, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you, every review makes us better!

Spain
2 reviews
0 helpful votes
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Very good
October 11, 2021

The driver warned us in chat that he would be 15 minutes late due to a car breakdown. Very apologetic and the rest of the trip went clearly and comfortably. A good impression was left in spite of the slight delay.

Date of experience: October 11, 2021

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.