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Gettransfer has a rating of 2.9 stars from 719 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.
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Both are transfers were great. Our driver was waiting for us for our late night arrival, and we had loads of room for our luggage. An early start on the way back, and again the driver was on time and we had loads of room. Would def recommend based on our experience!
Driver waiting at the airport on arrival and another driver collected us exactly on time from the hotel for our return.
Very safe and courteous drivers, clean cars and overall excellent value for money - used gettransfer in various Countries and always been reliable.
Look forward to booking our next transfer with you!
Transfer from and to the airport was very quick and smooth, both drivers were very polite and helpful with the suitcasea, we were booked as a private transfer and actally had a full coach to ourselves on the way back to theh airport, probably a bit more expensive than other companies but very reliable, won't hesitate to use gettransfer again.
Hi there, Diana
Thank you! We’ll do our best for you!
Would highly recommend gettransfer.com
Both drivers were extremely friendly and helpful and also waiting for our party on arrival and pickup. The transport was spotlessly clean, which is a huge bonus, and had air con. I wouldn't hesitate using their services in the future.
We appreciate every your feedback, thank you!
I have no hesitation on recommending Get Transfer. I have used this company several times and thoroughly recommend for easy transportation from airport to hotel and return. Drivers always courteous, vehicles clean and drivers on time.
Thank you very much, we appreciate and love it!
I recently used gettransfer to get to and from Alicante airport. My flight to Alicante arrived 30 minutes earlier than expected but my driver was already in the arrivals hall when I cleared customs holding a digital sign with my name clearly displayed. Very easy to find and straight forward transfer to my hotel.
The driver was standing a little back from the others, but easy to spot with his sign with my name on it. He helped with luggage and directed us out to the vehicle and then loaded the luggage, the vehicle was spotless and air-conditioned.
Hi there, Rodica.
Thanks, we'll be waiting for you again.
Very good service. The driver was waiting for us at the airport in Gran Canaria. The company rang us 20 mins before our return trip back to the airport to inform us the driver would be approximately 10 minutes late. The driver arrived in time and we arrived at the airport with time to spare before our flight.
Thank you! We’ll do our best for you!
Phone helpdesk is very quick to answer - we had a crisis situation and the problem was resolved in around 30 minutes with a back-up driver arriving and geting us safely and quickly to the airport.
Hi there, Colin.
Thank you very much, we appreciate and love it!
Because of the prepayment I was a little anxious that if the car did not arrive I would have to deal with support and there is a risk of missing the plane. But the driver kept in touch with me and reassured me. I specified a time, asked to check traffic congestion. In the end, everything worked out great. Thanks Gettransfer.
Excellent service. Driver waiting at arrivals. 2 minute walk to the car which was spotless. Perfect journey from Lisbon Airport to Estoril. Guesthouse located on side street but driver able to drop us outside the door. Courtesy and friendly.
Thanks, we'll be waiting for you again.
An excellent service. Courteous drivers who insisted on wheeling our luggage to their vehicles wich were spotlessy clean. They enquired several times on our journey if we were comfortable with the air conditioning. Good timings. Brilliant service which I would highly recommend.
Thank you! We’ll do our best for you!
É conveniente seleccionar e reservar o tipo de vehículo nesta App. Se tem medo de chegar atrasado ao aeroporto num país desconhecido, há uma função especial para entrar em contato com o motorista, ele ajuda a calcular o tempo exato para chegar ao aeroporto, e sabem se é provável haver engarrafamentos, assim pode dormir em paz :) Muito bom o Servico.
Prearranged return transfer from the airport to Hotel Sur in Punta Prima Menorca and on both journeys the driver was on time in a nice clean car with child seat as requested. Drivers were both polite and courteous and would definitely recommend this service.
Hi there, Jane
We appreciate every your feedback, thank you!
We had booked gettransfer for our transfer from the airport to the cruise ship terminal in Barcelona. Our flight was significantly delayed and we had a really short window to actually get to the ship. But everything was amazing because of driver's professionalism.
Thank you! We’ll do our best for you!
We had the experience of a dubious trip with a local transfer company who stupidly did not understand each other and the driver could not find us. To get to the second city we took Gettransfer and we were satisfied. For our second trip to the airport it was a comfortable car and a professional driver, we had a pre-call, the car picked us up on time.
Thanks, we'll be waiting for you again.
Great service. Drivers on time and nice vehicles. Have used this company a couple of times and would recommend to anyone looking for hassle free transfers during a holiday.
Hi there, Rosanne
We appreciate every your feedback, thank you!
Good price. Simple & easy to use website. Booked return transfer for Paphos Airport in Cyprus Sept/Oct 2021. Both drivers & cars on time & in good condition. Would definitely use again.
Thanks, we'll be waiting for you again.
First time I have used get transfer. Would definitely recommend them for airport transfers. Service was great, both our pick ups were on time from Pathos airport and Polis. I would definitely use them again.
Thank you, every review makes us better!
The driver warned us in chat that he would be 15 minutes late due to a car breakdown. Very apologetic and the rest of the trip went clearly and comfortably. A good impression was left in spite of the slight delay.
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.
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Thanks, we'll be waiting for you again.