Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Gettransfer has a rating of 2.8 stars from 720 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.
We monitor reviews for authenticity
We used gettransfer for a return trip from Seville airport to our hotel. I cannot recommend them enough. The booking process was easy, communication with them excellent and the drivers were so helpful and professional. We would definitely use this service again.
Our drivers both to and from our hotel were on time, very helpful and very polite. The cars were very clean and comfortable and added to our holiday experience. I use this company every time I travel to Moscow and highly recommend it.
Excellent, friendly service. Costs a fraction of the price of transfers booked through the holiday companies. Drivers were early and very friendly and informative of the area. Highly recommend.
Fue la primera vez que usamos Gettransfer y no dudaría en volver a usar. Ambos conductores fueron muy amables y puntuales. Los minibuses estaban en excelentes condiciones, muy limpios. Disfrutamos mucho de la experiencia. Gracias.
I want to share with you my impression of this company. When we booked the van, we liked the service right away, we were kept informed and they very friendly. Our driver arrived on time all of our things fitted easily.
When we arrived in Portugal, we just wanted the most to hop into an air-conditioned car which is exactly what happened. The driver was very punctual and met us at the airport. The service was very good and so was the cost. We will definitely recommend GetTransfer and will be using it again.
Absolutely superb service. Our flight was delayed by over four hours but gettransfer were aware of the situation & our driver was waiting for us in arrivals. Lovely cool & clean cars both to & from the hotel.
The vehicle was immaculately clean, spacious and good air con! Drivers on both trips were friendly, met us in the terminal for collection and dropped us at the airport door for our return home!
The price of the transfer was unbeatable and the vehicle clean and tidy. We have always relied on GetTransfer for our overseas transfers as find them both reliable and competitively priced. I would recommend to anyone.
I ordered a transportation from the Dead Sea to Ben Gurion Airport. From family reasons we couldn't travel and I cancelled the prepaid transfer. GetTransfer claims to keep the money in a company account saying that I can use it when I'm going to Israel again. This is an unfair business practice. As we will not be travelling to Israel in the near future, the company simply stole our money.
Efficient from start to finish but the drivers use of his mobile phone when descending to the valley on mountain roads with hairpin bends was maybe too exciting!
After the online booking, the drivers met us in the airport terminal for the collection and dropped us at the airport door for the return home. Recommend to anyone as it takes any stress away once you arrive.
Our driver was easy to find in Malaga and transferred us to our hotel without a hitch. On the return journey he was bang on time picking us up and again delivered us to the airport entrance. Really reliable service. Thank you!
An excellent service. Always reliable and on time. Very clean vehicles and very nice drivers. Not always the cheapest but definitely among the best. Highly recommended and will definitely use again.
Used gettransfer quite a few times now and definitely wouldn't use anyone else - drivers always prompt, friendly and very helpful. All vehicles clean, comfortable and driven safely - would definitely recommend to everyone
I have used GetTransfer several times and find them exceptionally Punctual, Courteous and Professional. They are also most competitive in their pricing.
Excellent.
It would have been nicer to be picked up in a car rather than a massive minibus for just the two of us but the vehicle was very clean and tidy. The drivers were very polite and helpful.
We usually hire a car, but as we arrived in Malaga after midnight we decided a taxi would be easier. Due to Covid checks we were late exiting the airport but the driver was there, polite and efficient. Our return trip was excellent too - arrived nice and early and waied patiently until we were ready.
The driver was waiting when we arrived at the exit, holding a sign with my name on it. He helped with our cases and led us to where the transport was waiting. We were dropped at our hotel.
Really helpful company. We missed our flight so I rang up to let them know. They then arranged for us to be collected from a different airport 8 hours later at no extra charge. Will always use in the future.
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.

