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Gettransfer has a rating of 2.8 stars from 720 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.
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I was impressed with how easy and hassle-free it was to order a transfer. Everything was very professional and friendly. The driver was on time and did everything possible to ensure a comfortable and safe trip.
Booked a car to Heathrow Airport. I usually use a regular cab but because of the early departure I wanted the reassurance of booking a transfer. Very good service for planning trips
Dear Gettransfer user,
Thank you, every review makes us better!
Arrived on time and with a baby seat ready for my daughter. The car was spacious and warm. This is my second ride with Gettransfer and not the last. We no longer have the stress of traveling with a toddler.
Dear Gettransfer user,
Thank you, every review makes us better!
The flight was delayed for an hour and a half. Thanks to Nabi my driver for waiting. He also carried my suitcases to the hotel reception. Even better than expected.
Dear Gettransfer user,
Thank you, every review makes us better!
Our two trips to Spain were excellent. Both drivers arrived 10-15 minutes early. The ars were not very spacious, but clean. The first driver spoke good English, gave us some useful advice about the area. Awesome.
Dear Gettransfer user,
Thank you, every review makes us better!
This is my first time traveling alone. I was anxious that no one would meet me but a friendly driver was waiting for me with a sign. He even helped to carry my suitcase, thank you. We reached the ferry on time. I have already booked my return transfer.
Dear Gettransfer user,
Thank you, every review makes us better!
A wonderful vacation in Italy helped by gettransfer and their drivers. We drove from Rome airport to Naples. From Naples we drove to Sorrento. The return trip went just as well. Five stars.
Dear Gettransfer user,
Thank you, every review makes us better!
Gettransfer is a great way to travel around Portugal. The services were fast and reliable and drivers are always responsive and professional. I felt safe and was able to relax and enjoy the rides.
Dear Gettransfer user,
Thank you, every review makes us better!
I was pleased with GetTransfer's service. I booked a transfer from Bursa to Istanbul. The driver was very friendly and sociable and the car was clean and comfortable. The pick up was on time with safe driving. I recommend them to anyone looking for a reliable and inexpensive transfer in Turkey.
Dear Gettransfer user,
Thank you, every review makes us better!
We were a group of 4 people. We booked a minivan for us and lots of luggage including our skis! Everything went well. Punctual and friendly driver. We have already recommended gettransfer to our friends.
Dear Gettransfer user,
Thank you, every review makes us better!
Very good especially if you have small children. Drivers are always on time, cars are clean and comfortable. Our return flight was at 6 am, at 3 am the driver was already at our hotel. Our family enjoyed a stress-free experience.
Dear Gettransfer user,
Thank you, every review makes us better!
Avoid at all cost. Ordered transfer From airport to hotel in Antalya. Was waiting for the driver for 40 min, had to contact driver few times while were waiting, he replied only once saying that he stick and will be 10 min late, then he stopped replying,, had to take other taxi after waiting 40 min after booked time, asked for refund, after sending 4 emails and 30 days of waiting, quality department informed that the driver provided evidence that he was there, refund rejected. Looks like SCAM company. Never again.
Dear Client,
We’re very sorry to hear about the problems you faced. Please send your transfer number to [email protected] using the subject SITEJABBER or leave it in a comment below and our investigation team will review it and get your money back as soon as possible.
I went to the ski resort of Cortina d'Anpezo and it was very comfortable. The car was clean and comfortable. Frederico my driver was very pleasant and professional. He got me there with no problems and gave me some information about the area, which was very helpful
We've been using gettransfer for a year now for airport transfers and back, the service has been impeccable and courteous. I wish they would have sent a confirmation email a couple of days before the trip (to remove any doubt that they forgot about the reservation), but their drivers have always arrived on time and the prices are reasonable. I would recommend them.
Dear Gettransfer user,
Thank you, every review makes us better!
Punctuality, professionalism and good driving. Both drivers very skilled and patient on the chaotic Parisian highways where traffic jams are very common every day and at all hours. Highly recommended.
Dear Client,
Thank you! We’ll do our best for you!
After booking I got all the contacts of the driver who was supposed to pick me up. At the time of pick up I got message confirming that the driver is at the meeting point. Really a great platform for transfers.
Dear Client,
Thank you! We’ll do our best for you!
Excellent all the way from booking online to receiving the email confirmation. The driver (Mr. Andres) was waiting for us at the airport exit exactly as agreed. It was the perfect start our trip to Barcelona. Thank you so much.
Dear Client,
Thank you! We’ll do our best for you!
Excellent service from Lyon airport and transfers to Chamonix. Driver was on time, even a little early. A Mercedes minivan came to pick us up. Spacious and clean. As we asked the driver installed two child seats. Most importantly, the price is very competitive.
Dear Client,
Thank you! We’ll do our best for you!
We booked a minivan for 3 people with ski equipment. The driver arrived 10 minutes early so perfect. It's much more convenient and cheaper then local cabs esepcially with all our luggage. I recommend it for use in Germany.
Dear Gettransfer user,
Thanks, we'll be waiting for you again!
I have a disability. The company took into account all my needs. The driver found a luggage cart in advance. He helped to load and unload my luggage and he even accompanied me to the hotel reception. Thank you Faroukh!
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.


Dear Gettransfer user,
Thank you, every review makes us better!