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Gettransfer

2.8

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Gettransfer Reviews Summary

Gettransfer has a rating of 2.8 stars from 720 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.

service
618
value
387
shipping
184
returns
130
quality
441
This company responds to reviews on average within 2 days

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France
1 review
0 helpful votes
Follow Luiza M.
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It has been a very pleasant experience. When we arrived at the airport the driver was waiting for us and took us to the hotel we had booked with no stress at all. Also the driver back to the airport was very friendly. Very happy with their services.

Date of experience: April 24, 2023
Germany
1 review
0 helpful votes
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Super!
April 24, 2023

Everything was as expected and super organized. We had booked the transfer from our hotel in the City to London Heathrow Airport. We would like to make special mention of our driver Anurag who took us back to London Heathrow, he was absolutely top class. He was a helpful, entertaining, and pleasant driver. We highly recommend him and would ride with him again enytime. He engaged us and our children in conversation and so also let us participate in London life.

Date of experience: April 24, 2023
Germany
1 review
0 helpful votes
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Super service
April 24, 2023

I always book transfer in Thailand with Gettransfer. Twice I forgot things in the car: my purse and then my phone slipped out of my pocket. Both times the drivers brought them to me without any problems. I appreciate that I can trust them. SUPER service.

Date of experience: April 23, 2023
Hungary
1 review
0 helpful votes
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First time booking a ride in Egypt. Incredible driver Ramil. My daughter, my husband and I have rarely experienced such a friendly and cultured driver, and he had a very good sense oh humor too. Above all, he drove really smoothly. High praise to the driver and to gettransfer.

Date of experience: April 23, 2023
Romania
1 review
0 helpful votes
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Very very good!
April 17, 2023

We used gettransfer in Dubai. The experience was very good, especially as we booked less then 15 hours beforehand and no other company let us book on such short notice. The driver was very king and was waiting for us. Already booked the return trip with them.

Date of experience: April 16, 2023
GB
1 review
0 helpful votes
Follow Miriam R.
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Ideal transfer service. You get a confirmation well in advance with the details of the driver. On arrival I got a message to confirm where he was waiting with a name sign. Then for the pick up from our hotel the driver sent a message that he was coming.

Date of experience: April 14, 2023
Poland
1 review
0 helpful votes
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Perfectly
April 14, 2023

Perfectly organized with a very friendly driver in aqwell maintained vehicle. He told us some useful information for our stay and even helped us to communicate (in Spanish) with the owner of our apartment, so that the contact person was already on site. It does not get better than this.

Date of experience: April 12, 2023
Spain
1 review
0 helpful votes
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Not bad
April 12, 2023

Our driver Anurak was very friendly and helpful. He helped us find our hard-to-find apartment by using his private phone to contact the host and always kept calm. Without him we would probably still be looking! The vehicle was very clean and cool. The driver wore a mask the entire trip.

Date of experience: April 12, 2023
Germany
1 review
0 helpful votes
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Very good
April 12, 2023

On time and reliable pickup. User friendly online booking, although to make a change to my booking I had to email customer support, which was easy enough. We will certainly book another transfer on our next trip.

Date of experience: April 11, 2023
Portugal
1 review
0 helpful votes
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Highly recommend
March 30, 2023

A bit more expensive than a local taxi I think but the service is there. Very friendly drivers who carry your suitcases and open the door of their usually a top of the range cars. You even get a reminder on your mobile with name of the driver and number plate. Highly recommend.

Date of experience: March 30, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

GB
1 review
0 helpful votes
Follow Rick H.
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Very good
March 29, 2023

Very good pick up at the airport as well as at the hotel for the return trip. Serious driving and friendly drivers for the 2 trips. They helped us to carry the luggage and were very polite. For first trip there was a change of driver but we were warned in advance.

Date of experience: March 29, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Portugal
1 review
0 helpful votes
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I'm satisfied
March 29, 2023

I was recently in Istanbul and used gettransfer several times. The drivers were polite and friendly. They spoke English, which was important for me since I don't speak Turkish. The prices were reasonable and in line with local rates.

Date of experience: March 29, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Italy
1 review
0 helpful votes
Follow Tomasso C.
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They are super attentive and willing to help. I made several bookings for a work group. For one transfer I made a mistake in the time and had to change it twice. The customer support were very kind and understanding. Also they helped me to switch account to business model. I hope to continue counting on you for future trips.

Date of experience: March 28, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thank you, every review makes us better!

Hungary
1 review
0 helpful votes
Follow Kada V.
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Excellent
March 28, 2023

Excellent attention from the customer service. Our flight landed 35 min early so they gave us option to take another smaller car straight away. We accepted since we did not have many suitcases. The car was very clean and the driver was very nice.

Date of experience: March 28, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thank you, every review makes us better!

Illinois
1 review
0 helpful votes
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Driver was very punctual. Good communications and my queries were answered quickly on WhatsApp. The loading and unloading of our luggage went smoothly - especially at the airport, which is not easy with so much traffic around.

Date of experience: March 27, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thank you, every review makes us better!

Poland
1 review
0 helpful votes
Follow Marika G.
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Everything was fine
March 28, 2023

The first driver arrived, but he had tires in his trunk so we couldn't fit our bags in. So we had to wait another 15 minutes for the next driver? Who was great. Thank you to the customer support for quickly finding a replacement and getting us on the plane.

Date of experience: March 27, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thank you, every review makes us better!

Spain
1 review
0 helpful votes
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It's a good website
March 28, 2023

Everything worked well although the driver on 14.03.2023 from the airport to the hotel drove too fast for me (I should say that he didn't break any speed limits though). The driver on the return trip on 19.03.2023 was very good, nice, and friendly.

Date of experience: March 27, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thank you, every review makes us better!

Italy
1 review
0 helpful votes
Follow Silvia F.
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Thanks!
March 26, 2023

10.03. Sharm El-Sheikh. Roomy car for four people plus suitcases. The driver's English was good enough for us to understand each other. We asked him to stop at the shop to get snacks. Our thanks to him and to the company!

Date of experience: March 25, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thank you, every review makes us better!

Portugal
1 review
0 helpful votes
Follow Nuno G.
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We were unable to connect to the internet at JFK airport and could not contact the driver. It's a good thing the front desk worked helped us out. The driver was waiting in the car instead of the arrivals area for some reason. The rest of the trip was fine. Pleasant driver, clean and comfortable car.

Date of experience: March 25, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thank you, every review makes us better!

Germany
1 review
0 helpful votes
Follow Aliana K.
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Very good
March 26, 2023

The driver picked us up from the hotel on time. On the way we stopped twice because the driver was checking something in the car. He only spoke Italian so we couldn't even ask what was wrong. There were no problems on the second trip.

Date of experience: March 24, 2023
GetTransfer m. Gettransfer Rep
over a year old

Thanks for the great feedback – we’re delighted that you’re happy with Gettransfer

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.