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Gettransfer has a rating of 2.9 stars from 719 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.
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I have different experiences. On one and the car was nice and clean. The driver helped load and unload luggage. Good price and convenient app. On the other hand I had along walk to find the driver. Also he was constantly answering phone calls during the trip. I give it 4 stars out of 5 so far.
The driver was already waiting for us right outside the hotel. He spoke a little English but the main thing was that he was polite and friendly. The car was spotlessly clean as well. After this we will definitely use Gettransfer again.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Hasim waited patiently for us while we field slowly through passport control and collected our luggage. He took us directly to our hotel and was an excellent driver. I have used gettransfer A LOT in the UAE and have never been disappointed.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
So much easier and more relaxing when travelling with my children. The service I received went beyond my expectations. They have become my go-to-app when traveling and I highly recommend them to anyone looking for a reliable transfer.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Everything was fine, although on the return transfer we had to wait about 20 minutes because the driver got caught in traffic. Such unforeseen circumstances should be taken into account when planning a trip.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
We went through passport control, collected our luggage, walked into the arrivals hall and immediately saw our name displayed. The driver took us to the car and 15 minutes later we reached the hotel. Very clean car, very friendly driver. To be repeated!
Dear Gettransfer user, Thanks, we'll be waiting for you again!
It only took a few minutes to book two separate transfers in different cities (Istanbul and Antalya). After paying I received the contact details for both drivers. The first trip went very well. I hope everything will go just as smoothly with the next one!
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Our flight landed very late at night and the driver was there looking a lot fresher than we did! The return to the airport was just as easy and relaxing. We will definitely use this app again.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Good prices and definitely cheaper than taking a cab at the airport. Easier too. I was met by my driver with a sign. He guided me to the car and took me to my hotel very efficiently.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Paid upfront, everything included so no need to think about having cash or being charged cheeky extras. The driver spoke good English and looked after his car well.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Es was eine hervorragende Erfahrung. Die App war einfach zu verwenden. Ich musste nur meine Reisedaten eingeben und aus den angebotenen Optionen die richtige auswählen, und alles wurde sofort bearbeiten.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
We went from Paris CDG to our hotel. The car was clean and as pictured in the booking and also had a bottle of water in each door pocket. The driver was polite, not particularly chatty but that suited us and he drive well.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I chose my car and driver and paid straight away through the app. I then received the car and driver's details so I could contact him on Whatsapp. On the day of the trip, he actually texted me to confirm the booking. I thought that was brilliant and it meant no stressing.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Everything was well organized down to the smallest detail. The driver tracked our flight so even though we were late he already knew about it. He used Whatsapp to send details of the meeting place. Recommended for sure.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Booking a transfer to Faro airport from our hotel was really easy. The car arrived early. The driver helped us load and unload our suitcases. Everything was great including the price which was lower than many other companies.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
The carriers do not pay their fees, so no vehicle came to pick us up and they do not refund our money. We had to pay 3 times more money and take a taxi, otherwise we would miss our flight and lose even more money.
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]
When we went down to the front desk, the driver was already there. We were two 'mature' woman lugging two heavy suitcases and he did not hesitate to help us. I think he got a shock at how heavy they were though! Thank you!
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I was impressed by the choice of vehicles, from sedans to minivans. There were 4 of us plus our luggage, so we chose the Honda Odyssey for a very reasonable cost. Godd driver and a nice clean car. Recommended.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Traveling with my young son I wanted to make life as easy as possible and booked a transfer to meet me at the airport. The driver was waiting in Arrivals. He took my case. The child seat was fitted. The price was competitive.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
As soon as we landed we received a message from the driver explaining exactly where to meet. We did not wait for the bus like many other guests and got to the hotel way faster. We had checked in and unpacked before they arrived!
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.
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Dear Gettransfer user, Thanks, we'll be waiting for you again!