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Gettransfer

2.8

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Gettransfer Reviews Summary

Gettransfer has a rating of 2.8 stars from 720 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.

service
618
value
387
shipping
184
returns
130
quality
441
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Philippe g.
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Arnaque voleurs fuyez
December 28, 2023

Attention arnaque! Nous avons réservé un transfert de l'aéroport de Newark à Manhattan, notre vol a eu du $#*!, comme demandé nous avons prévenu de notre $#*!, nous avons reçu des messages nous disant de ne pas nous inquiéter mais le chauffeur n'a pas pu attendre, Gettransfert estime que nous ne sommes présentés et refuse tout remboursement ou geste commercial. De plus nous avons payé 140€, nous avons pris un uber à l'aéroport et n'avons payé que 65€. Nous allons saisir la DGCCRF et tous les organismes officiels européens pour éviter à d'autres consommateurs d'être victimes. Ce sont des voleurs fuyez!

Date of experience: December 28, 2023
GetTransfer m. Gettransfer Rep
over a year old

Hey there

We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]

Colorado
1 review
0 helpful votes
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Excellent service
December 26, 2023

All in all, it was a good transfer. For some reason there were only minivans to choose from, but it didn't affect the speed of the trip and the price was reasonable enough. I would use them again.

Date of experience: December 25, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Belgium
1 review
0 helpful votes
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I recommend Gettransfer
December 25, 2023

I recommend gettransfer and especially our driver Kerimoglu in Istanbul. He was a real pro. He carried our suitcases to the airport entrance, and even gave advice on souvenirs. Thank you!

Date of experience: December 24, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Turkiye
1 review
1 helpful vote
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SCAM COMPANY
December 21, 2023

Its a huge scam company for both sides, they do not pay the drivers their money with unbelieveable exuses, there for the drivers do not show up for the rides after they fed up asking for their money, and the passengers ends up waiting for hours because they try to con another driver to do the job,
They actually charge nearly 30% commision to both sides, but they keep it all for theirself
Its the worst company i worked with as a driver, i cant get my money even i am one of best sellections which means i have done my job properly

Date of experience: December 21, 2023
GetTransfer m. Gettransfer Rep
over a year old

Hey there

We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]

Czechia
1 review
0 helpful votes
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Perfect
December 21, 2023

After confirming the booking, I received the driver's contact details. He answered my text very quickly to confirm the booking and then sent another message to say he was on the way. Great service.

Date of experience: December 21, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Texas
1 review
0 helpful votes
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10/10 Very good!
December 21, 2023

The website offered me several alternatives with different prices and different types of cars. It even showed photos of the cars. My driver came a little early and was polite. Good ride.

Date of experience: December 18, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Poland
1 review
0 helpful votes
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I was very pleased
December 20, 2023

Safety always comes first and I appreciates the calm driving style of the driver. He drove smoothly, stayed inside the speed limit, and generally made me feel safe and relaxed during the ride.

Date of experience: December 17, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Belgium
1 review
0 helpful votes
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I will use again
December 19, 2023

The trip was smooth and comfortable. The driver was waiting for me and immediately asked to take my case. The car was clean and well-maintained. I will use again next time I travel.

Date of experience: December 16, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Greece
1 review
0 helpful votes
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Great!
December 18, 2023

I entered my transfer details and received several options with different prices, types of car. The driver I selected arrived on time and the car was the one displayed in the photos. Good value all round.

Date of experience: December 16, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Denmark
1 review
0 helpful votes
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A great trip!
December 17, 2023

Booked a transfer for our vacation in Turkey. The whole process was simple and there was a good selection of options. The car arrived on time. The driver was polite and offered to help with my luggage. Thank you!

Date of experience: December 14, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Austria
1 review
0 helpful votes
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All went without a hitch
December 15, 2023

My driver was waiting for me in the arrivals area with a sign showing my name. It was a good first impression which was reinforced by the rest of the transfer. The driver was polite, helped with my luggage, and drove well.

Date of experience: December 13, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

New York
1 review
0 helpful votes
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Arthuro helped me with my luggage and when I got it in the car he offered me a bottle of water. He was very friendly, we had a good chat and he gave me a couple of tips for local places to eat. The car was very clean and smelled nice.

Date of experience: December 12, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Poland
1 review
0 helpful votes
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Thank you!
December 14, 2023

Easy to book and my fabulous driver made the transfer easy too. There was a lot of traffic in Paris, but he knew where we were going and how to get there quickly all without gps.

Date of experience: December 11, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

New York
1 review
0 helpful votes
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Excellent app
December 10, 2023

The app worked as flawlessly in Barcelona as everywhere else I've used it, it's so handy. We chose a car, paid in advance, were met in Arrivals, and were on our way to the hotel within just a few minutes.

Date of experience: December 9, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

California
1 review
0 helpful votes
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Great!
December 9, 2023

Great! Everything was really good for the price we paid, although when we landed in Lisbon the driver didn't have a sign as requested so it was difficult to find him. Everything else was spot on.

Date of experience: December 9, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Florida
2 reviews
5 helpful votes
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Terrible Experiences
December 8, 2023

Hi, the worse company ever! For the 3rd time they disappointed us. the first 2 times their drivers never showed up and we were a large group going to the airpot so ended up being late as we had to find 2 alternative ways of transport and we wasted time once we understood that Get Transfer is just not a reliable company with reliable drivers. And the last one was yesterday... a driver showed up with a van so dirty and smelled like garlic all over... none of us could get in as the smell was so srtong. I raised my issues each time and it took me 3 times to understand that not only they will NOT refund you your money NOR give you a credit. It's just a bad company overall and I would never use them again.

Date of experience: December 8, 2023
GetTransfer m. Gettransfer Rep
over a year old

Hey there

We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to [email protected]

Poland
1 review
0 helpful votes
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The car was nice
December 8, 2023

The pick up at the airport was just so convenient. The driver arrived even a little early and let us know he was waiting and not to rush. He was really professional and polite, as expected.

Date of experience: December 7, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Spain
1 review
0 helpful votes
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I would recommend
December 7, 2023

It's absurd to arrive on time for the bus that will take you to your hotel only to then wait for over an hour before it leaves! From now on it's Gettransfer all the way! Fast, comfortable, reliable and no need to wait for other passengers who stop to buy food in the airport.

Date of experience: December 6, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Austria
1 review
0 helpful votes
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Very helpful
December 6, 2023

Our flight was delayed by almost an hour but no problem! Our driver was checking it and waited for us with no problem and was friendly and so so helpful. He took us to a very new and clean car and drove well.

Date of experience: December 5, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

France
1 review
0 helpful votes
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Highly recommended
December 6, 2023

New car with a professional and very friendly driver. He picked us up at the hotel door, helped with our luggage so we could deal with the kids, and then took us to Naples airport very smoothly. Highly recommended.

Date of experience: December 5, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.