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Lumina has cultivated a strong reputation for its high-quality cameras, praised for their impressive features and user-friendly design. Customers frequently commend the knowledgeable and responsive customer service, particularly in addressing inquiries and providing technical support. While most experiences are positive, some users reported shipping delays and minor software glitches, though communication from customer service helped alleviate concerns. Overall, the sentiment leans towards satisfaction, with a notable appreciation for the continuous software improvements and effective technical assistance, indicating a commitment to enhancing the customer experience.
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Very courteous and professional customer service. Service and support after the sale is the best part of doing business with getlumina.com. I'll be back soon to buy another camera.
The customer service at Lumina was second to none. After dealing with so many online electronics retailers, in my opinion no one can even come closer to them in terms of product and service quality.
Amazing product with easy installation and set-up. Very competitive price. Great technical support. Reported a couple of bugs and they were patched the same day. Highly recommend www.getlumina.com.
Prompt and helpful customer service at getlumina.com. They rectified the issues with my order in a hassle free manner. Even though my order was for just one unit, the company CTO still spoke to me to make sure I was satisfied with the service.
Great build quality - robust aluminium body and a built in privacy cover. Performance is even better with ultra high resolution output and vibrant colors. Lumina is one hell of a product!
Our group placed seven orders and we waited and waited until October when we got all of them. After using the cameras for a few days all I can say is the wait was well worth it.
My second order with Lumina and I am extremely satisfied with the camera I received last week. There was some delay but it was because of the global component shortage I was told. Overall, very satisfied.
The cameras I bought from getlumina.com are working perfectly. Very happy with the overall system and will definitely recommend this product to friends and family.
Great company to work with. Very courteous and professional customer service. Camera quality is amazing and it works perfectly at any time of the day. Very satisfied.
Great product and very reliable service. I buy with confidence from www.getlumina.com and have no complaints whatsoever for the cameras I have received so far.
Had a minor issue with my order but it was rectified by customer service immediately. The cameras were exactly as advertised. High quality results, robust body and beautiful design. I'm extremely satisfied and will definitely recommend getlumina.com to anyone.
Ordered several cameras from getlumina.com and am extremely happy with the product and service quality. Delivery was a bit delayed but trust me it was well worth the wait.
We desperately needed a 4k webcam and the one we got from getlumina.com works great even in bad light. Very impressive noise cancelling feature as well. Highly recommended.
Excellent company with exceptional products and even better customer service. I loved the camera I purchased from getlumina.com and highly appreciate the technical support and tutorials.
Bought two cameras from getlumina.com and was impressed with the product and service quality. Easy ordering, prompt customer service responses and the product was exactly on the specs. Won't hesitate to use them again.
Great cameras, fair pricing and a knowledgeable and courteous customer service that puts the customers first. getlumina.com is one of the best online sellers I have dealt with recently. Highly recommend them.
Well-made product with impressive picture quality. However, I was irritated by bugs in the software initially. The good thing is they are patching them fast by releasing fixes almost every day. My overall shopping experience with getlumina.com has been excellent.
Perfect camera for our needs. Very knowledgeable customer service. Competitive pricing. Delivery took a bit longer than expected but considering the product quality for the price the delay was still worth it.
Very professional staff. They were very helpful and had all the product information at hand when I needed it. Because of their insightful expertise I was able to make the right decision very quickly. Thank you.

