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Getlumina

4.0

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Getlumina Reviews Summary

Lumina has cultivated a strong reputation for its high-quality cameras, praised for their impressive features and user-friendly design. Customers frequently commend the knowledgeable and responsive customer service, particularly in addressing inquiries and providing technical support. While most experiences are positive, some users reported shipping delays and minor software glitches, though communication from customer service helped alleviate concerns. Overall, the sentiment leans towards satisfaction, with a notable appreciation for the continuous software improvements and effective technical assistance, indicating a commitment to enhancing the customer experience.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
Follow Carole K.
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Very courteous and professional customer service. Service and support after the sale is the best part of doing business with getlumina.com. I'll be back soon to buy another camera.

Date of experience: October 21, 2021
Maryland
1 review
0 helpful votes
Follow Priscilla P.
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The customer service at Lumina was second to none. After dealing with so many online electronics retailers, in my opinion no one can even come closer to them in terms of product and service quality.

Date of experience: October 21, 2021
Tennessee
1 review
0 helpful votes
Follow June M.
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Amazing product with easy installation and set-up. Very competitive price. Great technical support. Reported a couple of bugs and they were patched the same day. Highly recommend www.getlumina.com.

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
Follow Annette T.
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Prompt and helpful customer service at getlumina.com. They rectified the issues with my order in a hassle free manner. Even though my order was for just one unit, the company CTO still spoke to me to make sure I was satisfied with the service.

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
Follow Yvonne D.
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Great build quality - robust aluminium body and a built in privacy cover. Performance is even better with ultra high resolution output and vibrant colors. Lumina is one hell of a product!

Date of experience: October 20, 2021
Massachusetts
1 review
0 helpful votes
Follow Audrey L.
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Our group placed seven orders and we waited and waited until October when we got all of them. After using the cameras for a few days all I can say is the wait was well worth it.

Date of experience: October 20, 2021
Georgia
1 review
0 helpful votes
Follow Bernice L.
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My second order with Lumina and I am extremely satisfied with the camera I received last week. There was some delay but it was because of the global component shortage I was told. Overall, very satisfied.

Date of experience: October 20, 2021
District of Columbia
1 review
0 helpful votes
Follow Veronica F.
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The cameras I bought from getlumina.com are working perfectly. Very happy with the overall system and will definitely recommend this product to friends and family.

Date of experience: October 19, 2021
Pennsylvania
1 review
0 helpful votes
Follow Darlene J.
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Great company to work with. Very courteous and professional customer service. Camera quality is amazing and it works perfectly at any time of the day. Very satisfied.

Date of experience: October 19, 2021
California
1 review
0 helpful votes
Follow Bertha E.
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Great product and very reliable service. I buy with confidence from www.getlumina.com and have no complaints whatsoever for the cameras I have received so far.

Date of experience: October 19, 2021
Texas
1 review
0 helpful votes
Follow Gail J.
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Had a minor issue with my order but it was rectified by customer service immediately. The cameras were exactly as advertised. High quality results, robust body and beautiful design. I'm extremely satisfied and will definitely recommend getlumina.com to anyone.

Date of experience: October 19, 2021
Kentucky
1 review
0 helpful votes
Follow Michele I.
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Ordered several cameras from getlumina.com and am extremely happy with the product and service quality. Delivery was a bit delayed but trust me it was well worth the wait.

Date of experience: October 19, 2021
California
1 review
0 helpful votes
Follow Suzanne W.
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Highly recommended.
October 20, 2021

We desperately needed a 4k webcam and the one we got from getlumina.com works great even in bad light. Very impressive noise cancelling feature as well. Highly recommended.

Date of experience: October 19, 2021
Maine
1 review
0 helpful votes
Follow Alicia K.
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Excellent company with exceptional products and even better customer service. I loved the camera I purchased from getlumina.com and highly appreciate the technical support and tutorials.

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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Bought two cameras from getlumina.com and was impressed with the product and service quality. Easy ordering, prompt customer service responses and the product was exactly on the specs. Won't hesitate to use them again.

Date of experience: October 18, 2021
California
1 review
0 helpful votes
Follow Amber M.
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Highly recommend them.
October 19, 2021

Great cameras, fair pricing and a knowledgeable and courteous customer service that puts the customers first. getlumina.com is one of the best online sellers I have dealt with recently. Highly recommend them.

Date of experience: October 18, 2021
New Jersey
1 review
0 helpful votes
Follow Hazel C.
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Extended lead time on the unit but they promptly offered the refund. I decided to wait and when the product arrived it exceeded expectations by all means!

Date of experience: October 18, 2021
Minnesota
1 review
0 helpful votes
Follow Rhonda W.
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Well-made product with impressive picture quality. However, I was irritated by bugs in the software initially. The good thing is they are patching them fast by releasing fixes almost every day. My overall shopping experience with getlumina.com has been excellent.

Date of experience: October 18, 2021
Missouri
1 review
0 helpful votes
Follow Anita D.
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Perfect camera for our needs. Very knowledgeable customer service. Competitive pricing. Delivery took a bit longer than expected but considering the product quality for the price the delay was still worth it.

Date of experience: October 18, 2021
Ohio
1 review
0 helpful votes
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Very professional staff.
October 19, 2021

Very professional staff. They were very helpful and had all the product information at hand when I needed it. Because of their insightful expertise I was able to make the right decision very quickly. Thank you.

Date of experience: October 18, 2021