Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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73,570 reviews

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Florida
1 review
0 helpful votes
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Website easy to use and order. Parts received in a reasonable time. Several payments options available.

Date of experience: July 27, 2023
California
1 review
0 helpful votes
Follow Chaeny E.
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This is an odd part for a 20+ year old fridge, the plastic cover for the pull out crisper drawer. I've been epoxying the old one. I just did a search and found this site. The site tool was excellent as it made me confirm the model number before letting me order the part to better guarantee the fit. The part made it almost 10 days earlier than expected and fits perfectly. Couldn't be happier with this purchase!

Date of experience: July 25, 2023
Michigan
1 review
1 helpful vote
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Not impressed
July 25, 2023

Found this website, ordered a part, got it in two days., GREAT! So I ordered another part, control board for a dishwasher. Four days later website says still processing your order. Part was supposed to be in stock. Not really! When I called she says, not in our warehouse will have to be redirected. Well? What does that mean? Has to come from somewhere else. Why ask for a phone number and email if you have no intension of using it to notify your cusomer.
Not the fault of the girl answering the phone, she should be the CEO, she has a worthless boss and a warehouse that can't do simple processing. The person facing the customer should have the decision making ability to make it right. Not a company to do business with.

Date of experience: July 25, 2023
New York
3 reviews
0 helpful votes
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Quick service
July 23, 2023

We inherited this fridge in a house we bought that was vacant for two years. Various parts of the fridge were damaged but it worked. It was great to find the part we needed.

Date of experience: July 23, 2023
Maryland
1 review
0 helpful votes
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Timely Delivery
July 22, 2023

This was my first time using this website, and I am very satisfied with my purchase and delivery. The product was correct.

Date of experience: July 22, 2023
Pennsylvania
1 review
0 helpful votes
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True to their word!
July 20, 2023

I was skeptical when I was told the replacement parts for my dishwasher would be at my house within a few days, but they came! Prices were not too bad and service was great!

Date of experience: July 19, 2023
Tennessee
1 review
1 helpful vote
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The item is too small. I put the serial number in and the item sent was not the right fit. I need a refund.

Date of experience: July 18, 2023
Arizona
2 reviews
0 helpful votes
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Glad I found this company
July 14, 2023

We are performing a upgrade of our kitchen and don't plan to replace all of the appliances. The refrigerator and range will be costly enough. I found that the dishwasher front panel and handle could be replaced easily with stainless steel. I found Genuine Replacement Parts on the internet and purchased the parts. Saved hundreds of dollars by not replacing the dishwasher. The site seems to have replacement parts for all appliances and it's easy and quick to use. Wish I found it sooner. Definitely recommended.

Date of experience: July 14, 2023
Illinois
1 review
0 helpful votes
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Correct part and it actually came as promised. We waited over a month for Sears and never got part. Nice to know an honest company is still out there.

Date of experience: July 11, 2023
Missouri
1 review
0 helpful votes
Follow Clark A.
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All that was ordered arrived on time and packaged well, I need to get the time to remove the old and replace it with this new lid but by all looks it should fit and work out well. Buying this myself and going to replace it with the needed part will save so much than having someone come in, order and then come back to then put in place. This all saved me lots of $$s and will be just what was needed. I also ordered feet that didn't come with it when first purchased, would have made it easier to balance has I known that the feet were not there to adjust so that will be nice as well

Date of experience: July 11, 2023
Michigan
1 review
0 helpful votes
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I ordered a replacement filter for my microwave. It was delivered as scheduled in excellent condition. Pricing was good. Thanks!

Date of experience: July 8, 2023
Michigan
1 review
0 helpful votes
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Replacement Bin
July 6, 2023

The replacement bin was the exact one that I needed.

Date of experience: July 6, 2023
Texas
1 review
0 helpful votes
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Finding the right part at Genuine Replacement Parts was a big challenge due to the vast amount of similar parts. Finally, I found it, but when receiving it I discover that the harness was different from the original part, so I needed to fix it with the old one, which fortunately was functional: it worked.!

Date of experience: July 5, 2023
Illinois
1 review
0 helpful votes
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I received what I order, BUT...
July 6, 2023

I did receive the parts that I needed for my GE Refrigerator, however, the vegetable bin came without the handle portion... Luckily, I had saved the old one and it seems to work!

Date of experience: July 5, 2023
Colorado
2 reviews
0 helpful votes
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Mr
July 5, 2023

This was very easy to find the part that I needed.

Date of experience: July 5, 2023
Ohio
1 review
0 helpful votes
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Very pleased
July 5, 2023

My order arrived when they said it would. Was intact and is working great.

Date of experience: July 5, 2023
Ohio
1 review
0 helpful votes
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Easy to locate parts, Price, ease of ordering and how quickly it arrived, ordered parts Friday and received them on Saturday

Date of experience: July 4, 2023
Wisconsin
1 review
0 helpful votes
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Right part - delivered quickly
July 2, 2023

Great site with detailed diagrams of appliances to ensure you order the right part, and cheaper than Amazon! Shipped quickly as they recognized you are ordering the part to fix something.

Date of experience: July 2, 2023
Maine
1 review
0 helpful votes
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Quick Shipping!
July 2, 2023

We received our part very quickly and are happy with the service!

Date of experience: July 2, 2023
Arkansas
1 review
0 helpful votes
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Will order from y'all again.
July 1, 2023

Very quick delivery of the exact part that I needed.

Date of experience: July 1, 2023