Genuine Replacement PartsReviews 10,768

Great timing and the part worked perfectly. I'd buy anytime from this seller as they've always done good for me. Thank you.

After confirming the model stove I own, I ordered the stove top knob I needed. It works great! Hope it lasts longer than the original knob that broke after 2 years.

I ordered the wrong item and shipped it back (with expensive postage) for a refund in the exact same condition it was sent to me and they claimed it was too damaged to give me a refund. There were small scratches around a screw hole. Make sure to take pictures of product when you open the box because they're refund policies are awful. Very disappointing and costly.

I ordered an original igniter for my gas stove. I received a "substituted part," from them. The substituted part was for an electric stove. The return process was arduous and the people in charge rude and useless. Better places to buy parts. This company is obviously going out of business.

The part arrived and in good shape even though the box was beaten up very badly. It, the panel was Easy enough to install, but required a special tool which could have been purchased through you? And included? It also would have been nice to have install specifics from you instead of from YouTube? I am still concerned that this part should have been recalled we have owned many microwaves in the past all of which have the same type of control panel and never have they ever stopped working like this one. We were warned when we purchased it to get an extended warranty because of just this problem. And I have several neighbors with similar ge microwaves that have the same issue. Thank goodness my husband is an engineer and had no problem with this install otherwise it would have been smarter and cheaper to buy a new one…. More trash to pollute our planet! This was a built in so it was more expensive to replace. And after it only being about 4 years old it seems that GE should be looking at why this part fails so easily and soon.

Had a problem of a persistent leak under the washing machine. Cleaned the drain holes in the door seal which helped the problem but did not completely cure it. Watched a few videos in YouTube to get an idea of what the door seal replacement involved. None exactly matched my washer. The replacement was fairly straight forward, except I have a stacking washer and dryer. The only tricky part was replacing the outer spring clamp securing the seal. The videos recommended buying special pliers to expand the spring. In my case the spring was longer than the maximum opening of the pliers. I was unable to put it back in place by myself. Once I enlisted the help of my neighbor, four hand got the clamp in place immediately.
The new seal was noticeably more pliable than the old one. There we no noticeable defects in the old seal, I guess with age (+/- 15 years) the rubber hardens and starts to leak.

Order was shipped quickly, though unfortunately was slower than first indicated. When your fridge isn't working every day seems like forever! The part arrived well packed, and works great. So nice to have a cold fridge again! With the help of a YouTube video I was able to do the replacement myself with little difficulty.

It was easy to find the part I needed, and it shipped unbelievably fast. Our dishwasher was fixed in just a few days.

Website is easy to figure out the part I needed and they were able to ship the part so that I would receive it the next day. Thanks!

I ordered the correct part, they sent the wrong part and won't reimburse me! Never use this company!

Not only was the repkacement cook top glass I ordered more affordable with GRP but the had it on hand (its not easy to find) AND it shipped fast! I was very impressed. Definitely a life saver as we cook for our family every day. Will order from GRP again!

I have an older GE dishwasher that was missing the electrical box that holds the wiring. I am doing a kitchen redo and figured that the kitchen would be safer and up to code if I installed the missing electrical box. GRP had an easy to use "lookup" site so I found my box in a couple of minutes and ordered it. It showed up at my home in under a week and I installed it and it is a perfect match for my dishwasher. Thank you GRP! (I lost my proof of purchase but I am a valid customer, honest)

Will buy again if needed. Service was prompt and quality was good. I just replaced the appliance instead of fixing it.

I am a disabled vet on a fixed income and found genuine and research on how to repair my washer. Entered in the model number and the part I needed came up so I ordered it. It's a control panel and literally plugs into the washer. Not even "installed". Come to find out after emailing customer service, it was the wrong part, which they are not responsible for and must not be responsible for their website bringing up the wrong part as well. After several emails, they will NOT take the part back and refund me my $220.56. Washer is not fixed and I'm out $220.56 when I had faith in getting the correct part from their website.

They wouldn't even do 1/2 a refund or anything. I don't think this is very good customer service or return policy for a business taking advantage of a disabled vet on a fixed income. Must not be an American company.

I've bought parts for my refrigerator and my dishwasher. Both were OEM parts of good quality and shipping was very prompt and fast. I have been very happy ordering from them.

Wonderful delivery time. Replacement part worked as expected. Thank you to the techs, and shipping department.

Perfect fit. Exact part. Fast shipping. Took only 20 mins to install. I would buy from this site again.