Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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Janet R.
1 review
0 helpful votes
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The experience was great
August 18, 2020

The experience was great.

Date of experience: August 18, 2020
Richard F.
3 reviews
0 helpful votes
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I prefer OEM parts and looking at OEM drawings
August 18, 2020

I prefer OEM parts and looking at OEM drawings. ATTABOY. I do realize that my stove is 18 years old and that some parts may not be on newer models so that replacement parts' lifespan may not be long. It was a real shock to have to pay $400 for two 9x12 grill grates. The only redeeming fact is the new grates are OEM and they should last until I drop dead.

Date of experience: August 18, 2020
Nancy L.
1 review
0 helpful votes
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Fast delivery
August 18, 2020

Fast delivery. However I ordered the wrong part. Easy to return which I did. Have ordered the correct one and I'm waiting for it.

Date of experience: August 18, 2020
Gary F.
1 review
0 helpful votes
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Very happy with experience
August 18, 2020

Very happy with experience.

Date of experience: August 18, 2020
Tom W.
2 reviews
0 helpful votes
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Items came in a timely fashion in excellent condition

Date of experience: August 18, 2020
nancy b.
1 review
0 helpful votes
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The online skimatics are wrong for this part, confirmed as I went local and they ordered same part, wrong. Took part down and he said that was for the opposite side as the on line shows. Getting ready for return on my part

Date of experience: August 18, 2020
Reagan B.
1 review
0 helpful votes
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Glad I was able to order a replacement part to complete my refrigerator from a broken shelf. Price was a little much, especially since I purchased refrigerator used and the shelf was a piece of plastic. It cost more than the refrigerator itself, but again glad I was able to obtain replacement parts.

Date of experience: August 18, 2020
Thomas L.
3 reviews
0 helpful votes
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Shipping was 50% of the order value, pretty disappointing. When I as in distribution we level weighted and subsidized the light order stuff so it as not so painful. A fe hundred pound orders with $2 of shipping "extra" means very little. $13 part made of plastic with an $8.88 shipping charge is asinine and insulting.

Date of experience: August 18, 2020
Todd L.
2 reviews
0 helpful votes
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Good work!
August 18, 2020

Good work!

Date of experience: August 17, 2020
Allen W.
1 review
0 helpful votes
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Great service!
August 18, 2020

Great service!

Date of experience: August 17, 2020
Marc A.
1 review
0 helpful votes
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Parts were genuine part and not aftermarket knockoffs. Very satisfied.

Date of experience: August 17, 2020
John M.
4 reviews
0 helpful votes
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This is assuming I get correct part in a timely manner. Your website is easy for one to use. I received the order in a timely manner. The replacement product was exactly what I ordered. Installed and works great.

Date of experience: August 17, 2020
Jeannie C.
1 review
0 helpful votes
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I love the site
August 17, 2020

I love the site. It is simple enough to find the part needed. I do wish the pictures were a little clearer, but it helped that I knew exactly what I needed.

Date of experience: August 17, 2020
Rachael H.
2 reviews
0 helpful votes
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I hope it gets here fast
August 17, 2020

I hope it gets here fast.
It got here fast and was exactly what I needed.
Thank you so much.

Date of experience: August 17, 2020
Brett J.
1 review
0 helpful votes
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Jjv
August 17, 2020

Jjv

Date of experience: August 17, 2020
California
1 review
0 helpful votes
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Ordered and paid for parts. One day shipment promised on checkout. No updates for over one week. No response to repeated inquiries. Finally said manufacturer backorder. Product may arrive in shop 4 days later. Order page still says 9 in stock today and estimated delivery by tomorrow if ordered today! Order canceled. Customer loyalty lost.

Date of experience: August 17, 2020
Germany
1 review
0 helpful votes
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Item received broken.
August 17, 2020

The part arrived broken, but it was merely a chipped corner which had no bearing on the functionality of the part itself. I'd suggest better packing as it appears to have been broken during shipment as I noticed the broken pieces present in the box.

Date of experience: August 17, 2020
Melinda A.
1 review
0 helpful votes
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Website is organized and easy to navigate, TY
August 17, 2020

Website is organized and easy to navigate, TY
I got what I needed without any hassle.

Date of experience: August 16, 2020
Julie O.
4 reviews
0 helpful votes
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I was delighted to find the parts for the micro/convection oven for my RV. Saved me a lot of money and down time.

Date of experience: August 16, 2020
Oleg M.
1 review
0 helpful votes
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I
August 17, 2020

I

Date of experience: August 16, 2020