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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Nice website design, product delivered promptly and exactly as expected. Great Job! Count on me to be a repeat customer
Very pleasant experience
Great service so far. Will update comments after delivery. Delivery was a little slow but not bad give the current situation.
Terrible customer service. I paid more to get the part delivered soon. 10 days after the delivery date they said the item has been delivered, but tracking that they emailed me says we are investigating to locate the package. When I said it was not delivered they were happy to file a claim to UPS! What a wonderful customer service! Look at the reviews and complaints against this companyhttps://www.bbb.org/us/fl/mary-esther/profile/online-shopping/genuine-replacement-parts-*******0196/complaints
152 complaints in 3 years and this company has been in practice for 4 years.
I needed a replacement lint filter for my LG dryer. Genuine Replacement Parts had the best price. I ordered and was surprised at how quickly it was shipped. I am very pleased with my purchase.
Our GE Adora refrigerator went down. We were frantic since it's only 5 years old and honestly with being on unemployment I can't afford a new one. I searched the internet for the part, found it at several sites, but here was the only one who offered Fedx/USPS 2nd day air at the cost of 30.00 shipping, the part was $130.00.
I placed my order, last Friday 8-14-20 and assumed with 2nd day air would be back up and running Tuesday 8-18-20.
Went to fedx web site only to find out they charged us for Fedx 2nd day but sent it Fedx ground, it's still in NJ and I reside in Alaska. Not even as much as a will re-emburse for additional shipping,
I've been taken advantage of by these liars.
Am attaching invoice that clearly states shipping 2nd day air.
CROSS-REFERENCE FROM WHIRLPOOL ORIGINAL PART TO OEM PART WAS EASILY ACCOMPLISHED
Wrong part was received. It had a wired tag on the part that was the correct part number, but was the incorrect part. I am currently dealing with customer service to get the situation corrected.
Received part quickly, had no problem installing.
It was easy, great and super fast shipping..
Thank you very much for the quick response to our order. It was exactly what was needed and is working perfectly.
Thanks again.
I found precisely what I need.
I was a great experience.
Easy to use site. Let's hope the part works!
Fast delivery.
Got what I expected.
Great
Selected item easily located checkout process quick
Had what I needed and the items fit perfectly
Very good
Quick, with the necessary information i need to get the part i want.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members