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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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The OEM replacement 9" heating element for my stove has different connections on it than my stove. Difficult installation, but will use again.
I received the order quickly but the first shipment was not complete. The box said it was box 1 of 1, there was no packing slip, and it was missing one of the items (quantity 2). I notified dappz.com support and received a response very quickly and the missing items were shipped and received by me. The second shipment did contain a packing slip for the item. Overall experience with dappz.com was very good. I can say that dappz.com is very easy to use and supplies good products.
Found all I needed and great prices
I quickly found what I needed and at a great price. This is where I will shop for parts from now on.
Price was good and shipping was very fast.
Nice system easy to use.
Easy to use and order
After buying their product and having it professionally installed. We found that the part didn't fix the problem so we have to needed to return it. The return process has been a total pain in the $#*!, we have had to call everyday to try and get an RMA so we can get the board out the door, but its nearly been a week and we still have received nothing. We keep hearing it will be sent out by the end of the day, it may be sent out by the end of the day or it will be sent out in a few hours. Still got nothing. They really wanna give you the run around. I was aware of the restocking fee when i purchased. But goodness this return service is driving away my business in spite of their lower prices.
Price OK- Shipping high- delivered on time-correct part- easy to find on line.
Fast and free shipping and no tax!
We'll see if they deliver on the day they said.
No they did not! Said two day shipping. When I called they said it was an estimate. Took 10days.
Quick & Easy
Site is a little hard to navigate but found the part ok
Great site, easy to use. I have been looking for this part for two months now. If I would have know about you all I could have saved myself a lot of headaches.

