Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Thomas M.
1 review
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

The product was exactly what I needed and I received it the day after I ordered it. I couldn't be happier with my experience with dapps.com.

Date of experience: November 8, 2014
Kevin K.
1 review
0 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review

It is really difficult to determine which is the right part as there are no detailed descriptions or information about each part beyond the name, part# and price. There were 4 identical items, with similar part numbers and I wasn't sure which one to select.

Date of experience: November 7, 2014
lenny W.
1 review
0 helpful votes
Follow lenny W.
Unfollow lenny W.
Share Review
Report Review

Your customer service on returns is not good
November 7, 2014

Your customer service on returns is not good. Very weak service team stating" policy this and policy that."
No way to run a business.

Date of experience: November 6, 2014
Scott M.
1 review
0 helpful votes
Follow Scott M.
Unfollow Scott M.
Share Review
Report Review

Ordering was quick and easy
November 7, 2014

Ordering was quick and easy. Merchandise was received in a very timely manner.

Date of experience: November 6, 2014
orley J.
1 review
0 helpful votes
Follow orley J.
Unfollow orley J.
Share Review
Report Review

Ordering and paying for the product were relatively simple and easy. It was also received in good condition and a timely manner

Date of experience: November 6, 2014
Steven E.
11 reviews
0 helpful votes
Follow Steven E.
Unfollow Steven E.
Share Review
Report Review

Way better price on this item than any other website, and delivery was very quick.

Date of experience: November 6, 2014
John B.
2 reviews
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

...
November 6, 2014

Date of experience: November 6, 2014
Nick I.
16 reviews
0 helpful votes
Follow Nick I.
Unfollow Nick I.
Share Review
Report Review

The best online shopping experience yet
November 6, 2014

The best online shopping experience yet.

Date of experience: November 6, 2014
j w.
1 review
0 helpful votes
Follow j w.
Unfollow j w.
Share Review
Report Review

You promised delivery in 3 dAYS
November 6, 2014

You promised delivery in 3 dAYS. After a week you contacted me re questionable delivery to my northern home and not to my house of record in Florida. It took 2 weeks too long to be without a dishwasher.

Date of experience: November 5, 2014
Mike P.
9 reviews
0 helpful votes
Follow Mike P.
Unfollow Mike P.
Share Review
Report Review

...
November 5, 2014

Date of experience: November 5, 2014
Dianna H.
3 reviews
0 helpful votes
Follow Dianna H.
Unfollow Dianna H.
Share Review
Report Review

...
November 5, 2014

Date of experience: November 5, 2014
Anton S.
2 reviews
0 helpful votes
Follow Anton S.
Unfollow Anton S.
Share Review
Report Review

...
November 4, 2014

Date of experience: November 4, 2014
Jerry K.
1 review
0 helpful votes
Follow Jerry K.
Unfollow Jerry K.
Share Review
Report Review

...
November 4, 2014

Date of experience: November 4, 2014
miriam D.
1 review
0 helpful votes
Follow miriam D.
Unfollow miriam D.
Share Review
Report Review

Super cheap price
November 3, 2014

Super cheap price

Date of experience: November 3, 2014
Nate T.
3 reviews
0 helpful votes
Follow Nate T.
Unfollow Nate T.
Share Review
Report Review

Found what I needed right away
November 3, 2014

Found what I needed right away. The price was far better than other locations.

Date of experience: November 3, 2014
Dave R.
18 reviews
0 helpful votes
Follow Dave R.
Unfollow Dave R.
Share Review
Report Review

...
November 3, 2014

Date of experience: November 3, 2014
Larry G.
17 reviews
0 helpful votes
Follow Larry G.
Unfollow Larry G.
Share Review
Report Review

No problem whatsoever
November 3, 2014

No problem whatsoever. The item was well displayed on the site and all of the information was accurate.

Date of experience: November 3, 2014
JM A.
4 reviews
0 helpful votes
Follow JM A.
Unfollow JM A.
Share Review
Report Review

I had never used Dappz and never will again
November 3, 2014

I had never used Dappz and never will again. They highlight their shipping times but it is their "ideal" time and not guaranteed. I chose them based on the speed of delivery for the price and should have spent my money elsewhere and paid a few more bucks for accurate shipping time.

Be aware that there is fine print that is not very well displayed that has a bunch of caveats regarding shipping times. I hate sites that do that.

Date of experience: November 2, 2014
Chris M.
23 reviews
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

Seemingly fast and simple
November 3, 2014

Seemingly fast and simple. Will update my review once product is received.

Date of experience: November 2, 2014
Michael S.
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

...
November 2, 2014

Date of experience: November 2, 2014