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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Reasonable prices and part in stock
So happy with everything. Received it when I was supposed to & the part was the correct one. Great price compared to other websites & stores.
I was about to give up on finding this part.
I just have one complaint. It's that you spelled business wrong on you shipping information as to when it would be shipped. You spelled it bussiness. Ha ha. Just a simple pet peeve of mine.
I haven't taken the product out of the shipping box because I'm waiting on a guy to install it.
It was delivered right to the door and hope it's undamaged when it's taken out of the box for installation.
Brenda Raines
Was a great experience
Even after adding shipping costs, this part was still less than half of what I would've paid locally.
NO problems. Order was delivered in a timely manner.
Easy
Good service what more can I say!
Found a great new place to shop online.
I orders an icemaker for my Maytag fridge using my part number. The part they sent did not fit. I sent it back first they would not refund because "The box had been opened"? How can to see if it's the right part without opening the box I would like to know. Then after much discussion they refunded but charged a restocking fee "because the part was not defective" So they send you the wrong part then refuses to refund because you opened the box then charge you a restocking fee for sending you the wrong part. That is their business model. You can read several others who had the exact situation.
UPDATE: After two days it was finally agreed that they send me the wrong part and the part for mine was 100.00 more (sound familiar). They refunded my money and deducted a stocking fee.
Then I get a notice from them about this review. Saying quote "It appears your statement is false and untrue then. I have forwarded this to our legal dept for review. Thank you!".
The part I needed was easy to find, easy to order, reasonably priced, allowed PayPal - all the right things in all the right places - simple.
And - it arrived when I was told it would arrive. It fit the appliance perfectly so it solved a huge problem.
I wish all shopping experiences could be like this one.
I found what I wanted right away and the purchase process was very easy.
Like it quick and easy
The part arrived quickly and worked perfectly.
Do you also carry parts for refrigerator, i need the bottom 2 veggie bins
Good product, fast shipping
After hitting "submit" for my order, i received an error message, so I'm not sure if the order went through or not.I reordered and am hoping to receive 2 igniter modules, but not 4 of them.
Exactly what I wanted and what I expected at a fair price.
It was easy to order oven racks using paypal.I have not received the order yet.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members