Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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Hala J.
1 review
0 helpful votes
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The ordering part was very easy
August 5, 2016

The ordering part was very easy. Package was delivered on time in a great condition.

Date of experience: August 5, 2016
Peter R.
1 review
0 helpful votes
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N/a
August 5, 2016

N/a

Date of experience: August 5, 2016
New York
1 review
2 helpful votes
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Our washing machine broke several weeks ago. Once we identified the part that needed replacing we placed the order on Dappz.com. The part was never delivered to our apartment. Despite numerous requests to resend the part (it is now 2+ weeks since we last had a functioning washing machine) they refuse to resend or reimburse us the money so we can buy it from a more reputable source. I fail to see how a seller can send a part (no signature was required upon delivery) and take no responsibility for its failure to arrive.

Date of experience: August 5, 2016
Thomas F.
1 review
0 helpful votes
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Convenient...
August 5, 2016

Convenient...this is a reorder of an item I purchased on 7/22/16 and unfortunately used bad judgement to cancel on 07/22/16.

Date of experience: August 4, 2016
James C.
1 review
0 helpful votes
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Excellent website, easy to navigate
August 4, 2016

Excellent website, easy to navigate.

Date of experience: August 4, 2016
Anthony K.
1 review
0 helpful votes
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Quick and easy ordering
August 4, 2016

Quick and easy ordering. Also, the BEST price around!

Date of experience: August 4, 2016
Robert M.
1 review
0 helpful votes
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Arrived as promised
August 3, 2016

Arrived as promised.

Date of experience: August 3, 2016
mark V.
9 reviews
0 helpful votes
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Pretty great
August 3, 2016

Pretty great. Fast delivery

Date of experience: August 3, 2016
Leonard N.
1 review
0 helpful votes
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Company was fine, the product box was damaged
August 2, 2016

Company was fine, the product box was damaged. I am waiting to return the item.

Date of experience: August 2, 2016
Larry W.
1 review
0 helpful votes
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Easy
August 2, 2016

Easy

Date of experience: August 2, 2016
Preston H.
2 reviews
0 helpful votes
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Chat support answered my quick question right away, gave me confidence to order.

Don't agree with 25% restock fee, should be around 15% is most typically seen in retail. Other than that though, would order again.

Date of experience: August 2, 2016
Nicholas A.
6 reviews
0 helpful votes
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So far so good, as long as this arrives to me in working order it will be perfect.

Arrived a day later than expected, so that was disappointing news. But all is good.

Date of experience: August 1, 2016
Barbara C.
1 review
0 helpful votes
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Very efficient with really good prices
August 1, 2016

Very efficient with really good prices

Date of experience: August 1, 2016
Melissa J.
5 reviews
0 helpful votes
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The original order said it would arrive on Tues 7/26, the order arrived 7/27. Otherwise I am completely satisfied with my order.

Date of experience: August 1, 2016
MARY W.
1 review
0 helpful votes
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It was a great experience!
August 1, 2016

It was a great experience!

Date of experience: August 1, 2016
Wes Q.
2 reviews
0 helpful votes
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We will see if the correct part arrives
July 31, 2016

We will see if the correct part arrives

Date of experience: July 31, 2016
Neoma J.
1 review
0 helpful votes
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Typed in model number of product
July 31, 2016

Typed in model number of product. List of items appeared. Located desired item. Completed transaction. Very easy process.

Date of experience: July 31, 2016
Stephanie T.
2 reviews
0 helpful votes
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It was really easy to find what I was looking for, I hope it is the right part. The price was very reasonable, so far everything is good.

The part came in on time and it was exactly what I needed. I will definitely do business with this company again.

Date of experience: July 30, 2016
Mark B.
1 review
0 helpful votes
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Quick and easy to order parts
July 30, 2016

Quick and easy to order parts.

Date of experience: July 30, 2016
Robert B.
1 review
0 helpful votes
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Fits great!
July 29, 2016

Fits great!

Date of experience: July 29, 2016