Genuine Replacement PartsReviews 10,768

Customer service is subpar. All in all, go to applianceparts365.com for incredibly fast delivery as well as excellent customer service.

The part was going to cost us majorly to go through the repairman, but Genuine Replacement Parts had this part in stock, it was exactly what we needed and for a fraction of the price. Shipping was fast too.

I got the correct parts for my washing machine and installed it, everything works just fine, good company to Business, John

I've NEVER ordered anything online one morning and it arrived the next morning without costing me dearly, and other company shipments never arrived on time or never got it. I didn't have to pay shipping and got my part the very next morning, I'm 44 and never been this impressed by any other business! THANK YOU! I will definitely order all my parts through your company!

This is the 2nd time I used this website to order OEM parts for my Kenmore Dishwasher. Both parts were electronic components. Amazingly satisfied. Easy to order parts, From order to delivered - was 4-5 days. If later than originally estimated, I received an email letting me know. Excellent company to deal with - especially in lite of COVID times. Part was well packaged and arrived in perfect condition. Will definitely do business with Genuine Replacement Parts again.

I used their web interface to find a replacement part for a specific
Dishwasher model. The site suggested the wrong part. They sent
That part, invoicing as the requested part. It has been a nightmare
Getting their support to acknowledge any problem or send an RMA.
They say I will need to pay for the shipping to resolve their mistake.

This website was easy to navigate, great section of products, and arrived extremely quickly. My dishwasher is now working again!

Easy to find parts on website and fast delivery. Parts arrived as ordered. I am a repeat customer and will continue to work with this company.

I was able to identify the part I needed easily, ordering was easy, and delivery was faster than promised!

Easy to find the perfect part and the stocks are high. Delivery is in nano seconds and the item is well packed, highly recommend them for all your needs

They sent me the wrong part and refused to make it right. The customer service was so poor that I will never do service with them again.

Ordered a gas oven ignitor, a very delicate piece received it broken. They sent another one same type of packaging arrived broken. Now they will issue a refund so I can buy the same part again (because policies only allow for 2x resend) and expect the same outcome. Maybe let's not sell parts we can not guarantee delivery or improve the shipping box for delicate " Genuine" parts.

They really helped me out in the pinch! Site was easy to use, order filled promptly, and arrived on time!
Thanks for all of your help!

The wash plate in our washer was stripped. With teenage boys and a hard working husband, I need that part fast! Perfect fit.

DO NOT USE GENUINE REPLACEMENT PARTS! UNLESS YOU ENJOY FEELING LIKE YOU HAVE BEEN RIPPED OFF. THIS IS AN ONLINE PARTS COMPANY FOR APPLIANCES AND OTHER ELECTRONICS THAT DOES NOT ACCEPT RETURNS IF YOU OPEN THE PACKAGE,,, EVEN IF THEY SEND YOU THE WRONG PART. THEY ARE A COMPANY THAT HAS CRAFTED LOOPHOLES IN THEIR BUSINESS STRUCTURE DELIBERATELY DESIGNES TO SCREW YOU! YOU HAVE BEEN WARNED.

Got my part exactly when they said I would, the part was in the manufacturer's packaging and it was brand new, and undamaged. I thought I had an issue with it being the wrong part but after several communication's with GRP I found out that it was the new modified version of the old part, which needed some minor alterations from me. And WhaLa, perfection. I also had some IT problems which they were very professional about helping to resolve. So the bottom line is that I got a great part, great service and a new company to work with. They did so well in fact that I am making them my primary parts distributor.

Shipped the part very promptly (received in day) and is working great.
Will use them again if and when needed.

I found the part I needed and ordered the part because the shipping was to arrive in 3 days. It was not even shipped out for 3 days. There were other websites that had the item cheaper but delivery was 6 days. I bought the part at Genuine Replacement Parts and 3 days later received a email that it was finally shipped. Delivery total 8-9 day maybe? I would NOT RECOMMEND THIS SITE. NO DRYER for over a week.