Genuine Replacement PartsReviews 10,768

I ordered what I needed, it came fast, fit perfect. Cost was a little high for what it is. $20 is all it should cost for a plastic shelf with shipping and tax included. Just a thought.

Ordered freezer thermostat friday afternoon and it arrived sunday morning!

Total price with "free" two-day shipping was actually a few dollars less than competitors with supposedly cheaper prices when their extra cost for two-day shipping was added in

Speed was of the essence in this case since i had to jump the inoperative freezer thermostat and manually manage the temperature by tweaking multiple on-off settings of a mechanical timer until the thermostat arrived...

I needed a knob for a trash compactor. Somewhat hard to find, even online, but GRP had it. The price for the part was about $28 with $7.50 for ground shipping (which actually cost about $2.50). The part works fine but it probably literally cost 25 cents to make. Other places were even worse, but that's not much of an excuse.

The quality of work is top-notch. Technical support will always help with selection and ordering. Everything is high quality, fast and convenient.

I received a notification that 2 parts were delivered. I immediately checked the porch and saw nothing; I then checked the cameras. Again, nothing. I emailed GRP (Genuine Replacement Parts) and was informed to wait 48 hours for the delivery once I was notified it was delivered. They told me the investigation would take 15 business days to determine if it was delivered even though I have kept up communication. I think this company is scamming people.

Great OEM part as advertised. Great price. Great, fast service. Delivered in two days! Always a good experience uying from Genuine Replacement Parts!

I ordered a part that arrived damaged due to very poor packaging. The company will not issue a refund or a replacement part until they are refunded from the shipper. I didn't package the part and I didn't enlist the shipper; they did but they accept no responsibility. I'd never buy anything from this company again.

I've used them several other times. They are a pleasure to work with, have the parts in stock, and ship quickly. Will use them and recommend them again.

Looking for a slide out rack for our GE double oven. Genuine Replacement Parts had the best price and free shipping. Arrived as promised and without damage.

Not having ordered before I was not aware of the return policy in VERY FINE print and with the high cost of things nowadays you would think they would have let me return the wrong part. But NO that's money on their pocket and they aren't out anything! Make sure you read FINE details because they will not return or replace under 30 dollars even if it's over 30 dollars after tax and shipping is added. Lesson learned! DO NOT ORDER FROM THIS COMPANY!

Part fit perfectly and refrigerator is working now.
First part ordered was not the correct one. I am satified with purchase

I ordered GE Micorwave oven parts for specific model clearly. I receieved wromng parts. I sent email notice clearly stating the parts. But initial response from support team is not encouraging. They denied to accept the mistake and replied, wrong parts are ordered by me.
I gave clear pictures and photos including the order numbers with clear details. After four emails correspondance, finally they realised and sent correct parts and I installed.
With such a price for parts, proper customer support service is required, to resolve the mistakes. I spent lot of time on this issue, which is not necessary.

I ordered 2 light bulbs ad an exhaust filter for my microwave. All items fit perfectly. My microwave oven is good as new.

The party I needed to fix my dish washer was the main control board. The part arrived the next day, that was super awesome. The part seemed to be of good quality and matched the OEM one perfectly. Install was a breeze. I'd definitely buy from here again, mostly because of the east if finding the part on the website through diagrams and the fast shipping was also really helpful.

My part is a WEEK late at this point. When I spoke to support all they will "commit" to is that I SHOULD get an email with my tracking number "within 48 hours." Maybe. If I don't, I should call them back to see what when wrong. Then, they TRY to ship on the next business day but that's not guaranteed either. When it might arrive is anyones guess, it seems. What a joke. Use another service.