Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow CL E.
Unfollow CL E.
Share Review
Report Review

Will use again
July 25, 2022

Correct part shipped quickly and delivered quickly. Easy to use website. Price comparable to other sites.

Date of experience: July 24, 2022
Maine
1 review
0 helpful votes
Follow Normand B.
Unfollow Normand B.
Share Review
Report Review

Great Service
July 24, 2022

We received the refrigerator part and were as advertised. They arrived quickly. We would not hesitate to order again.

Date of experience: July 23, 2022
West Virginia
1 review
0 helpful votes
Follow Steven L M.
Unfollow Steven L M.
Share Review
Report Review

Washer Parts
July 24, 2022

Pleasure doing business with you! Hard to believe how fast it arrived. The machine is up and running. Thanks, max.

Date of experience: July 23, 2022
Nevada
1 review
0 helpful votes
Follow Janey J.
Unfollow Janey J.
Share Review
Report Review

Perfect!
July 23, 2022

I purchased a replacement door bin (plus a spare) for my Cafe refrigerator when I noticed one was cracked. It was easy-peasy: looked up parts for my particular model from the number inside the fridge and ordered. They fit perfectly and match exactly, down to the silver stripe on the white plastic insert. I couldn't be happier.

Date of experience: July 22, 2022
New Jersey
1 review
0 helpful votes
Follow Alexandra R.
Unfollow Alexandra R.
Share Review
Report Review

Sent me a wrong part and refused to admit it.
July 21, 2022

Ordered a pump filter W*******. Received W*******, same looking but 3/4 inch smaller and doesn't fit. The company keeps assuring me that the part is right and should fit and if I don't like it I can return it at my expenses plus restocking fees.

Date of experience: July 21, 2022
Texas
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Perfect Fit
July 20, 2022

Was the exact part I needed. Came in a well packaged box so it was in perfect condition. Plus was the installation video took all the stress out of the process

Date of experience: July 19, 2022
Maryland
1 review
0 helpful votes
Follow Reginald M.
Unfollow Reginald M.
Share Review
Report Review

Excellent Service! Extremely easy to order, the product was received in the expected timeframe! I would recommend to all!

Date of experience: July 17, 2022
Idaho
1 review
0 helpful votes
Follow Ed B.
Unfollow Ed B.
Share Review
Report Review

PART FITS GREAT
July 17, 2022

ORDERED TWO LOWER SLIDE-IN DRAWER PARTS FOR A FRIGIDAIRE ELECTRIC RANGE. THE SLIDE GUIDE FIT RIGHT IN AND THE PROJECT ONLY TOOK ABOUT 15 MINUTES..

Date of experience: July 16, 2022
Minnesota
1 review
0 helpful votes
Follow Jim D.
Unfollow Jim D.
Share Review
Report Review

This part was backordered by the manufacturer and was not available from many suppliers however GRP had it in stock. The communication from the company was excellent throughout the process including notifying me of a delay in the delivery over the 4th.

Date of experience: July 9, 2022
North Carolina
2 reviews
0 helpful votes
Follow Patricia C.
Unfollow Patricia C.
Share Review
Report Review

Awesome service!
July 9, 2022

Received the part very quickly, it was exactly what I needed. Took my friend (also female!) and I less than 30 minutes to replace the valve after watching an excellent youtube video. I am pleased to say it appears to have fixed my issue of water leaking into the tub after a cycle. The price I paid was fair and it was easy to find exactly the part I needed. I will be back if I ever need another part for my Maytag washing machine. Genuine Replacement Parts is awesome!

Date of experience: July 8, 2022
Wyoming
1 review
0 helpful votes
Follow Johnny T.
Unfollow Johnny T.
Share Review
Report Review

Charged me to send back the product that they recommended. The shipping cost 1/3 of the price. Complete bullsh*t

Date of experience: July 6, 2022
Virginia
5 reviews
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

I hope to keep buying new items! I recommend! Great manufacturer. Reasonable price, excellent quality!

Date of experience: July 5, 2022
California
1 review
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

Purchased a lower dishwasher rack assembly for my GE dishwasher and was pleasantly surprised of how well the replacement part fits with no issues at all. Thank you very much.

Date of experience: July 3, 2022
New York
1 review
0 helpful votes
Follow israel s.
Unfollow israel s.
Share Review
Report Review

Got did it done working.
July 4, 2022

Great price quick service problem solved, i fixed my fryer in no time once i had the right part thanks!

Date of experience: July 3, 2022
Georgia
1 review
0 helpful votes
Follow Edgar A.
Unfollow Edgar A.
Share Review
Report Review

Replacement Hinge
July 1, 2022

Oven hinge spring broke. The appliance store informed me that I had to purchase the complete
Hinge assy. The assy. Was not the correct one. I was able to remove the spring and installed on
My hinge. A week later the spring on the other side broke, went to G. R. P. Website ordered hinge
Assy. The delivery was quick, price was good and it was the right part. Win, win, win.

Date of experience: June 30, 2022
NL
4 reviews
1 helpful vote
Follow Elmer G.
Unfollow Elmer G.
Share Review
Report Review

Bonita tienda. La tienda sólo vende productos de calidad, nada de falsificaciones. Funcionan con precisión. La mercancía llega al punto de recogida lo antes posible.

Date of experience: June 27, 2022
Florida
1 review
0 helpful votes
Follow Jacob B.
Unfollow Jacob B.
Share Review
Report Review

Correct product
June 25, 2022

The ice maker looks to be correct but the plug is wrong. My refrigerator has a three prong plug and the ice maker I bought has a four prong. Is there an adapter for this application?

Date of experience: June 24, 2022
Connecticut
1 review
0 helpful votes
Follow Zachary L.
Unfollow Zachary L.
Share Review
Report Review

Thumbs Up
June 25, 2022

Quality parts and really fast shipping! The website made it easy to find what I needed: just typed in the dishwasher model number and was able to keyword search for the parts.

Date of experience: June 24, 2022
Connecticut
1 review
0 helpful votes
Follow Joe K.
Unfollow Joe K.
Share Review
Report Review

Ordered a replacement stove burner element.
Item was delivered in just a few days, was brand new and a direct replacement part from the manufacturer as expected. Replaced the part and stove burner is now working as expected.
Will definitely order again in the future.
Very Satisfied.

Date of experience: June 17, 2022
Louisiana
1 review
0 helpful votes
Follow Derek C.
Unfollow Derek C.
Share Review
Report Review

PART RECEIVED
June 17, 2022

I use this site all of the time to find my model of refrigerator parts. I love the detailed diagram that you can click on for each part to get the name of the part you need. Very helpful site. Kinda high prices, but then again, they always have what I need, so I support them and will continue to buy here.

Date of experience: June 16, 2022