Genuine Replacement PartsReviews 10,768

My advice to anyone looking for a part for their washer is to stay far away from this company. I originally ordered a capacitor for my washer on my own from GRP. When it arrived it was a lot bigger than the one I had in my washer. So I called GRP and asked them if this part I ordered was right. They said it wasn't and gave me a new part number to order. I placed this second order and when it arrived it was the same capacitor as the first one. So another representative gave me another part number to order for my third order. But after placing this third order I was able to figure out on my own that the first part I ordered was right. I then quickly cancelled this third order.

I installed the first capacity on my washer, and it was indeed the correct one. So why did their representative tell me it was the wrong part when I called? I then shipped the second order back. Cheyenne, a lead in the office, is now telling me they are going to charge me a $5.00 restocking fee and she is refusing to cover my return shipping cost of $10.15. Whose fault was it? The frustrating part of all of this is the fact that their representatives were the ones giving me all the wrong information. Plus look at how much time I have wasted with all of this!

So again my advice is to look for a parts company who places a high value on great customer relationships, who will give out correct information, and puts customers' needs first!

Ordered oem part. Received a busted part. Called immediately. UNBELIEVABLE. Beyond horrible. Worst customer service I've ever had. Makes Comcast look good.

Input the model number of my microwave in Google search and GRP popped up. Vast selection of genuine replacement parts and found the piece I needed immediately. Delivery was very quick and installation was easy.

Easy to order and fit perfectly. Would definitely order from them again. Will also tell my friends about them.

The fit like a glove. Very please. Your website was very helpful with ordering the part. I would use your company again.

Needed a new bottom sprayer for our Kitchenaid Dishwasher. After extensive research from other sites. Decided to purchase from here due to price and shipping

I checked about 8 places and your cost was the lowest, It saved us a ton to use your dishwasher parts, which were promptly delivered. THANK YOU!

LG Control panel had delaminated on my 3 year old LG Refrigerator. Ordered the exact LG control panel Genuine Replacement Parts. Arrived on time and with YouTube instructions, refrigerator looks like new again.

My dryer works fine and save me money to get a new one, so glad I could find the right place to buy it

At the beginning we (the agent and myself) were uncertain if it was the correct part and my call came almost at the end of business hours. However, the agent was very committed and made sure I was ordering the right part. Very good service level.

After my parts arrived and they weren't fitting right I contacted them. They shipped out new parts right away. Those parts worked, not sure what the problem was with the first parts as they both had the same part numbers. Anyway I am very pleased with their service!

Ordered two refrigerator parts, expected Tuesday and Thursday, got Tuesday and Friday. Satisfactory.

Quick job and good product. Great. I ordered rare part for Samsung refrigerator. Hard to find other places. They have it here and quickly processed the order.

The reservoir tubing was a perfect fit; however, the kit came with (1) 5/16" OD connector, (2) 1/4" OD connectors, and (1) 1/4" x 5/16" connector. The reservoir tubing is 5/16" OD so I needed (2) of this size connector, one for inlet and one for the outlet. I can't connect the reservoir with just one 5/16" connector. The one 5/16" OD connector that I did receive was missing an interior part (compression ring).

I ordered these parts on Sunday I received an email om Monday around noon with a tracking number and received the part on Wednesday.

I got email up dates for the process from order to shipping all the way through the shipping process.

Very happy with my purchase!

I received the part I needed very quickly. The site is very organized and easy to find the product needed. I will order from this company again.