Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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73,570 reviews

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Washington
1 review
0 helpful votes
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Great Service
February 10, 2023

Great Service and Quick Delivery! Would use them again.

Date of experience: February 10, 2023
Texas
1 review
0 helpful votes
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Dryer front
February 10, 2023

Your company did what was promised.Wonderful place to deal with. Thank You

Date of experience: February 10, 2023
Georgia
1 review
0 helpful votes
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Fast shipping
February 10, 2023

Fast shipping. Unfortunately, didn't use the part.

Date of experience: February 10, 2023
Rhode Island
1 review
0 helpful votes
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Perfect!
February 9, 2023

Thanks everything was just great! The correct part arrived and I installed it no problem. Highly recommend your company!

Date of experience: February 9, 2023
Arizona
2 reviews
0 helpful votes
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Samsung washer drain pump replacement
February 8, 2023

From the minute, I went onto your website, to the order execution and delivery. It was an awesome experience. The part replacement was perfect and it was nice knowing that it was an original replacement part. It took me no time to reinstall it, plugged the washer in and my was able to start our laundry again! We were only down 3 to 4 days! You save me a ton of money and not having to wait 2 weeks for a repairman was a bonus! I appreciate your company and will definitely re-order from you in the future.
Chris R.
Sedona, Arizona.

Date of experience: February 8, 2023
Florida
2 reviews
0 helpful votes
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Easy-to-use website, with OEM parts.
February 8, 2023

Fast and easy website. Fast and reliable shipping.

Date of experience: February 8, 2023
South Carolina
1 review
0 helpful votes
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5 star
February 5, 2023

Fast delivery. Correct part. Well satisfied. Will use this company again.

Date of experience: February 5, 2023
Idaho
1 review
0 helpful votes
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Plastic beverage tray
February 5, 2023

Fits perfectly. Fast shipping. Well packaged. I'm very happy.

Date of experience: February 5, 2023
Florida
2 reviews
0 helpful votes
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Parts got here real quick!
February 5, 2023

E-mail response was fast when I asked for help. Person on the phone should have been a little more helpful. I am a home owner and not sure of part numbers and she was little short when I didn't know which number to five her.

Date of experience: February 5, 2023
North Carolina
1 review
0 helpful votes
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Handle
February 4, 2023

Refrigerator door handle Was Easy to install and order. Thanks I use again

Date of experience: February 4, 2023
Maryland
1 review
0 helpful votes
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Goid Experience
February 4, 2023

. Fast delivery. Easy to find part I needed on site.

Date of experience: February 4, 2023
Tennessee
1 review
0 helpful votes
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Perfect Product
February 4, 2023

I ordered a replacement part for my dryer. After the warning to check to make sure I had the right part appeared on my screen, I rechecked the order. The lint screen arrived on time and in perfect condition. It is the correct part and fits perfectly.

Date of experience: February 3, 2023
Illinois
1 review
0 helpful votes
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Awesome service and parts
February 3, 2023

Ordering the part was soooo easy!
Receiving it was very quick!
All is great now!
Many thanks!

Date of experience: February 3, 2023
Pennsylvania
1 review
0 helpful votes
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Dishwasher tray
February 3, 2023

Easy to order and quick replacement parts. Tray was smaller than what I expected and wheels were not like the model. Skinnier than older wheels on dishwasher tray. I would have liked to have received the exact shelf to match the dishwasher serial number.

Date of experience: February 3, 2023
Colombia
1 review
0 helpful votes
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1st experience
February 3, 2023

The experience was good. At first, I chose the incorrect part. I did not check the number part on the appliance parts map. My mistake. So, I was let to make another purchase.
When I contacted customer service for returning the parts I thought I wasn't going to be able to comply with all requirements. Even though, I did my best and I received my reimbursement in a short period of time.

Date of experience: February 2, 2023
Illinois
1 review
0 helpful votes
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Great product fast shipping reasonable price great service

Date of experience: February 2, 2023
Utah
1 review
0 helpful votes
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Microwave Cover Plate
February 1, 2023

Very good experience! Product was easy to find on the website and ordering was simple.
Product arrived on time and in perfect form! Excellent!

Date of experience: February 1, 2023
California
1 review
0 helpful votes
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The oven works!
January 31, 2023

The baking element arrived quickly, fit perfectly, and was easy to install.

Date of experience: January 31, 2023
Pennsylvania
1 review
0 helpful votes
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Product came on time. Received tracking and follow up emails.

Date of experience: January 31, 2023
New York
1 review
0 helpful votes
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Arrived quickly
January 31, 2023

The part is genuine and my order arrived quickly. I've ordered from GRP before and was pleased every time.

Date of experience: January 31, 2023