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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Great Service and Quick Delivery! Would use them again.
Your company did what was promised.Wonderful place to deal with. Thank You
Fast shipping. Unfortunately, didn't use the part.
From the minute, I went onto your website, to the order execution and delivery. It was an awesome experience. The part replacement was perfect and it was nice knowing that it was an original replacement part. It took me no time to reinstall it, plugged the washer in and my was able to start our laundry again! We were only down 3 to 4 days! You save me a ton of money and not having to wait 2 weeks for a repairman was a bonus! I appreciate your company and will definitely re-order from you in the future.
Chris R.
Sedona, Arizona.
Fast and easy website. Fast and reliable shipping.
E-mail response was fast when I asked for help. Person on the phone should have been a little more helpful. I am a home owner and not sure of part numbers and she was little short when I didn't know which number to five her.
I ordered a replacement part for my dryer. After the warning to check to make sure I had the right part appeared on my screen, I rechecked the order. The lint screen arrived on time and in perfect condition. It is the correct part and fits perfectly.
Ordering the part was soooo easy!
Receiving it was very quick!
All is great now!
Many thanks!
Easy to order and quick replacement parts. Tray was smaller than what I expected and wheels were not like the model. Skinnier than older wheels on dishwasher tray. I would have liked to have received the exact shelf to match the dishwasher serial number.
The experience was good. At first, I chose the incorrect part. I did not check the number part on the appliance parts map. My mistake. So, I was let to make another purchase.
When I contacted customer service for returning the parts I thought I wasn't going to be able to comply with all requirements. Even though, I did my best and I received my reimbursement in a short period of time.
Great product fast shipping reasonable price great service
Very good experience! Product was easy to find on the website and ordering was simple.
Product arrived on time and in perfect form! Excellent!
The baking element arrived quickly, fit perfectly, and was easy to install.
Product came on time. Received tracking and follow up emails.
The part is genuine and my order arrived quickly. I've ordered from GRP before and was pleased every time.

