Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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North Carolina
1 review
0 helpful votes
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Replacement display board functioned.
February 17, 2023

This is the first time i have had to use this company and the experience was great. The price was comparable to all other appliance parts company's but this had the quickest shipping time.n

Date of experience: February 17, 2023
Arizona
1 review
0 helpful votes
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Mighty fine
February 16, 2023

Parts were ordered one afternoon, I received an email that same afternoon that the parts were shipped with regular shipping and I should receive them the next day and I did. That is by far the best service that anyone could ask for, almost like picking it up in person without the inconvenience. This is the best service I have ever received. The parts were factory replacements and no problems.

Date of experience: February 16, 2023
Oklahoma
1 review
0 helpful votes
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Wrong part
February 16, 2023

The part sent was not the part pictured on your website. After many emails, and much discussion, it was finally agreed to let me retirn the part.

Date of experience: February 16, 2023
California
1 review
0 helpful votes
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Refrigerator Shelf Replacemnt
February 16, 2023

The part arrived quickly and without damage. In my error, I ordered the wrong shelf. The return request was acknowledged right away and I thank you for your efforts and professionalism.

Date of experience: February 15, 2023
New York
1 review
0 helpful votes
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Great and on time performance
February 15, 2023

My order was a real surprise it came really fast and solved my repair problem on my wifes washing machine.

Date of experience: February 15, 2023
Colorado
1 review
0 helpful votes
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The parts I ordered for my Bosch Nexxt washer were delivered quickly, for a reasonable shipping price and most importantly, were the right parts for my model.

Date of experience: February 15, 2023
California
1 review
0 helpful votes
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Customer Service was helpful.
February 15, 2023

First part came, but was damaged. Customer service replaced part quickly. Part works great.

Date of experience: February 15, 2023
New York
1 review
0 helpful votes
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Great!
February 15, 2023

Nice and easy process. Shipped quickly! Very satisfied with the replacement part.

Date of experience: February 15, 2023
Massachusetts
1 review
0 helpful votes
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Excellent replacement
February 15, 2023

I was very pleased that this part - silverware basket for KitchenAid dishwasher- was available and then delivered in only two days! Impressive!

Date of experience: February 15, 2023
New York
1 review
0 helpful votes
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Tool repair
February 15, 2023

Needed parts for an older Hitachi framing gun and found everything I needed with ease on this sight. Parts came super quick too. Great company

Date of experience: February 15, 2023
California
1 review
0 helpful votes
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Appliance slides
February 14, 2023

Easy to order. Shipping was on time. Will order from you in the future. Thank you

Date of experience: February 14, 2023
New Hampshire
2 reviews
0 helpful votes
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Perfect!
February 14, 2023

Part was reasonably priced, came fast and was a perfect fit.

Date of experience: February 13, 2023
Maryland
1 review
0 helpful votes
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Water filter
February 13, 2023

Excellent. Product I needed, received quickly. Will reorder from Genuine Replacement Parts to be sure I get the right part(s).

Date of experience: February 13, 2023
California
1 review
0 helpful votes
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Excellent service
February 13, 2023

Surprisingly fast delivery of the exact part. Immediate correct fit and function.

Date of experience: February 13, 2023
Delaware
1 review
0 helpful votes
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Lightening Fast Delivery
February 13, 2023

Ordered the dishwasher part. I received several status communications while waiting for the part. Delivered in only 3 days! Part was double boxed and arrived in perfect condition. Very happy with the entire process.

Date of experience: February 13, 2023
Rhode Island
1 review
0 helpful votes
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Great Job
February 12, 2023

Outstanding for a first time user of your site. The information required
Was simple and easy to understand, which made for a enjoyable experience.

Date of experience: February 12, 2023
Illinois
1 review
0 helpful votes
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Part was wrong size
February 12, 2023

Ordered got it quickly but it was the wrong size. Too small

Date of experience: February 12, 2023
New Hampshire
1 review
0 helpful votes
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Control board for Kenmore washer
February 11, 2023

The washer was stuck in the spin cycle. The fault could be cleared, and by turning the control knob to "Rinse/Spin", the cycle could be completed. It was determined that the control board was defective. After installing the replacement control board, purchased from Genuine Replacement Parts, the wash cycle could be completed without any interruptions. I had the model number for the washer so the purchase process was straight forward and easy. The part arrived by USPS a day earlier that expected.

Date of experience: February 11, 2023
New York
1 review
0 helpful votes
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Wirlpool Lower Auger
February 11, 2023

I ordered the part on a Wednesday and it arrived on Saturday, two days early! The part was authentic Whirlpool and brand new. We were very happy.

Date of experience: February 11, 2023
Minnesota
1 review
0 helpful votes
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Prompt service
February 10, 2023

Found part I needed, placed order & received within a few days. Fits perfectly, hope it holds up better than the original.

Date of experience: February 10, 2023