Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Gary M.
1 review
0 helpful votes
Follow Gary M.
Unfollow Gary M.
Share Review
Report Review

Easy to find the part the I needed
December 1, 2019

Easy to find the part the I needed

Date of experience: December 1, 2019
mr s.
1 review
0 helpful votes
Follow mr s.
Unfollow mr s.
Share Review
Report Review

Fast shipment
December 1, 2019

Fast shipment. Part worked right out of the box

Date of experience: December 1, 2019
Meredith K.
3 reviews
0 helpful votes
Follow Meredith K.
Unfollow Meredith K.
Share Review
Report Review

Way overpriced, enclosed package already torn open when received. No clear info on how to return.

Date of experience: November 30, 2019
Edward T.
2 reviews
0 helpful votes
Follow Edward T.
Unfollow Edward T.
Share Review
Report Review

Very simple and quick
November 30, 2019

Very simple and quick. Easy to find information.

Date of experience: November 30, 2019
Glenn B.
3 reviews
0 helpful votes
Follow Glenn B.
Unfollow Glenn B.
Share Review
Report Review

Easy to find the The parts that I needed also was helpful was the video to show you how to install the parts also very good

Date of experience: November 30, 2019
Tom P.
1 review
0 helpful votes
Follow Tom P.
Unfollow Tom P.
Share Review
Report Review

Would like to have an overnight shipping option
November 30, 2019

Would like to have an overnight shipping option.

Date of experience: November 30, 2019
Rina P.
1 review
0 helpful votes
Follow Rina P.
Unfollow Rina P.
Share Review
Report Review

Very easy to find the parts I need and Customer Service is great

Date of experience: November 30, 2019
Alex P.
1 review
0 helpful votes
Follow Alex P.
Unfollow Alex P.
Share Review
Report Review

I installed the new dryer motor and it doesn't work
November 30, 2019

I installed the new dryer motor and it doesn't work. Where with the previous broken motor it would buzz when I pressed the start button, not it does nothing (no sound).

The paperwork that came with the new motor is not helpful in determining what the problem is

Date of experience: November 30, 2019
Sandy B.
2 reviews
0 helpful votes
Follow Sandy B.
Unfollow Sandy B.
Share Review
Report Review

I bought it for someone I was helping move and broke the glass. As it was my fault I wanted to take the responsibility to replace it

Date of experience: November 30, 2019
pprice K.
1 review
0 helpful votes
Follow pprice K.
Unfollow pprice K.
Share Review
Report Review

I did not receive the parts that I ordered
November 30, 2019

I did not receive the parts that I ordered. The silverware basket was not the correct one. Also the upper rack basket was not the correct one. The cup tray was fine though.

Date of experience: November 30, 2019
Philip K.
1 review
0 helpful votes
Follow Philip K.
Unfollow Philip K.
Share Review
Report Review

Slow delivery, good product and shopping
November 30, 2019

Slow delivery, good product and shopping

Date of experience: November 29, 2019
Andrew L.
1 review
0 helpful votes
Follow Andrew L.
Unfollow Andrew L.
Share Review
Report Review

Great website
November 29, 2019

Great website.

Date of experience: November 29, 2019
Randall L.
4 reviews
0 helpful votes
Follow Randall L.
Unfollow Randall L.
Share Review
Report Review

Quick and easy, Accurate, came faster than promised
November 29, 2019

Quick and easy, Accurate, came faster than promised.

Date of experience: November 29, 2019
Louis D.
1 review
0 helpful votes
Follow Louis D.
Unfollow Louis D.
Share Review
Report Review

The rack I purchased was perfect
November 29, 2019

The rack I purchased was perfect. I only wish that you had the top rack as well.

Date of experience: November 29, 2019
Esther C.
1 review
0 helpful votes
Follow Esther C.
Unfollow Esther C.
Share Review
Report Review

Happy with the ease of installation
November 29, 2019

Happy with the ease of installation.

Date of experience: November 29, 2019
Charlene P.
1 review
0 helpful votes
Follow Charlene P.
Unfollow Charlene P.
Share Review
Report Review

Easily found the part I needed
November 28, 2019

Easily found the part I needed. Shipped and received within a day. It was exactly what I needed to replace the existing part. So happy I chose genuinereplacementparts.com.

Date of experience: November 28, 2019
E A.
1 review
0 helpful votes
Follow E A.
Unfollow E A.
Share Review
Report Review

Easy
November 28, 2019

Easy. Affordable

Date of experience: November 28, 2019
Mark g.
1 review
0 helpful votes
Follow Mark g.
Unfollow Mark g.
Share Review
Report Review

I did not use the part and it has been returned
November 28, 2019

I did not use the part and it has been returned

Date of experience: November 28, 2019
Lauren M.
1 review
0 helpful votes
Follow Lauren M.
Unfollow Lauren M.
Share Review
Report Review

You guys had the part I need at a good price, plus fast shipping.

Date of experience: November 28, 2019
Barney M.
1 review
0 helpful votes
Follow Barney M.
Unfollow Barney M.
Share Review
Report Review

Order came in quicker than I expected
November 27, 2019

Order came in quicker than I expected. Part fit perfect with no problems. It was exactly what I needed.

Date of experience: November 27, 2019