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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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It is unlikely anyone will ever ask me to recommend a online parts store
I received the part in a timely manner, however I ordered the wrong part based on what was provided to me by SEARS. The company agreed to refund my money and I will be able to order the correct part. Would definitely order from them again. They responded to my concern in an appropriate manner.
Quick and painless. My preferred shopping method.
So easy to use and order, 1,2,3 done!
Right part, fast shipping, very pleased
Nice Website - Thank You
Completely satisfied with how easy it was to order and purchase the parts. Fast delivery too!
Was easy as pumpkin pie. They called us back with a couple of questions.
Auger and bucket arrived very quickly.
Awesome place to do business with.
John Schwannecke VP
Bay Farm Services, Inc.
Had the part I needed, cheap prices!
Quick easy shopping. Fast Shipping.
One of the worst buying experiences I have had. Part number listed on website was not what I received and company will not admit fault and shift fault to the buyer saying that I bought the wrong product. Ended up having to pay for return shipping because I am tired of trying to argue with them via email. Also tried to tell me the part I wanted would not work for the the appliance I had (not true - bought the part from Amazon and it works great).
Would not buy from ever again.
The fan worked fine for the first 3 days and is now on and off with the same noise as the old fan
I installed the control board for my Whirlpool dryer and now it works again. Good product, great price (about $100 less than repairclinic), quick delivery time. I would use GRP again next time I need to repair an appliance.
The only difficult thing is trying to find the refrigerator number
If I have a great total experience with GRP, I will continue to use their company. So far I have had a great experience.
Genuine products and super fast service. 5 stars!
Good company to order parts
First time using this company for parts. I must say that I am completely satisfied with my total experience...and I would absolutely recommend this company to my friends and family.
Glad you have the bin in stock by broke afer all these years.
Quick and easy. Cheaper than Amazon

