Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Kathryn A.
Unfollow Kathryn A.
Share Review
Report Review

Excellent
March 7, 2023

The whole process from ordering, paying and receiving the product was
Excellent, thank you for your service.

Date of experience: March 7, 2023
Wisconsin
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

I need directions to return it. What is the process? Waiting on your directions.

Date of experience: March 7, 2023
North Carolina
1 review
0 helpful votes
Follow Maria D.
Unfollow Maria D.
Share Review
Report Review

Very good! I haven't run the dishwasher yet. But it cam on.

Date of experience: March 7, 2023
Nebraska
1 review
0 helpful votes
Follow Debbie M.
Unfollow Debbie M.
Share Review
Report Review

Customer
March 6, 2023

Part arrived quickly, fixed the problem, oven working again..

Date of experience: March 6, 2023
New York
1 review
0 helpful votes
Follow Tim V.
Unfollow Tim V.
Share Review
Report Review

Everything Excellent
March 6, 2023

Excellent from start to finish!Thanks for a easy start and finish

Date of experience: March 6, 2023
Virginia
1 review
0 helpful votes
Follow Terry E.
Unfollow Terry E.
Share Review
Report Review

Parts
March 6, 2023

Perfect fit, fast shipping would order again from here

Date of experience: March 6, 2023
Arkansas
1 review
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Share Review
Report Review

Replacement stove knobs
March 5, 2023

Excellent original hard-to-find replacements that were the exact factory item and fit perfectly.

Date of experience: March 5, 2023
Texas
1 review
0 helpful votes
Follow Jack X.
Unfollow Jack X.
Share Review
Report Review

First time buying from this company. Great experience!

Date of experience: March 4, 2023
Wisconsin
1 review
0 helpful votes
Follow William E.
Unfollow William E.
Share Review
Report Review

Excellent
March 4, 2023

Ordering was excellent. However Fed Ex delivered to the wrong house and I had to check with neighbors to get my package.

Date of experience: March 4, 2023
Virginia
1 review
0 helpful votes
Follow Walter R.
Unfollow Walter R.
Share Review
Report Review

Excellent service
March 4, 2023

I was impressed with the communication effort on letting me know where my order was each step of the way.

Date of experience: March 4, 2023
Washington
1 review
0 helpful votes
Follow A P.
Unfollow A P.
Share Review
Report Review

LG Microwave Door
March 3, 2023

Easy to order, excellent customer service (updates), fast shipping and post delivery follow-up. You have my recommendation…

Date of experience: March 3, 2023
New Jersey
1 review
0 helpful votes
Follow David I.
Unfollow David I.
Share Review
Report Review

Refrigerator Gaskets
March 3, 2023

I received the two gaskets when I was told they would be there. I replaced the left door gasket with little difficulty. When I checked the right door gasket with the new left gasket in place the right door gasket was working fine so I do not need to replace it. I would like to return the one gasket. How do I do that?

Date of experience: March 3, 2023
Florida
3 reviews
0 helpful votes
Follow Duane S.
Unfollow Duane S.
Share Review
Report Review

Was able to easily find the part I was looking for. Good graphics to view the part. Quick shipping of the order and well packaged.

Date of experience: March 1, 2023
New York
1 review
0 helpful votes
Follow Kenneth K.
Unfollow Kenneth K.
Share Review
Report Review

Whilpool Drawer Replacement
February 28, 2023

Fast and easy. Web site was easy to use and locate exact item. Shipping was quick and painless.

Date of experience: February 28, 2023
Texas
1 review
0 helpful votes
Follow Stephen X.
Unfollow Stephen X.
Share Review
Report Review

GRP
February 28, 2023

Parts were reasonably priced and received promptly

Date of experience: February 28, 2023
Pennsylvania
1 review
0 helpful votes
Follow Vincent W.
Unfollow Vincent W.
Share Review
Report Review

Easily found replacement parts for two older appliances and received them quickly in just two days. Thank you!

Date of experience: February 28, 2023
Georgia
1 review
0 helpful votes
Follow Davies W.
Unfollow Davies W.
Share Review
Report Review

Whirlpool LED light
February 27, 2023

Still waiting to install the light when I get home in three days

Date of experience: February 27, 2023
New Jersey
1 review
0 helpful votes
Follow Ray U.
Unfollow Ray U.
Share Review
Report Review

Fast service
February 27, 2023

Received the parts the next day after I ordered them. I am now waiting for the installer to install my item to make sure I got the right parts.

Date of experience: February 27, 2023
Texas
1 review
0 helpful votes
Follow Rebeca V.
Unfollow Rebeca V.
Share Review
Report Review

Exactly What I Needed
February 27, 2023

Thank you for sending my replacement filters. Glad I bought two of them as the elements are not or no longer available.

Date of experience: February 27, 2023
New Jersey
1 review
0 helpful votes
Follow Bernadette K.
Unfollow Bernadette K.
Share Review
Report Review

Ice drawer
February 26, 2023

A very pleasant experience my product arrived on time and was the correct part it fit perfectly.

Date of experience: February 26, 2023