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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Delivered
Quick, when I found the model number.
Excellent IF it's the right part, which I am confident that it is. Your number for my control board part adds an 8 as a suffix to my model #. I chatted with Stephanie at Kitchen Aid. She assured me that the eight is just a "
"line change adder", and the model number for both of them is MY model number KFIS20XVMS. If you think that this is wrong, PLEASE CONTACT ME. John Cooper
UPDATE: It is the WRONG PART. I wanted a "Dispenser Control Board". They sent me a "Main Control board". I want to work with GPR to arrange an exchange or a refund! John Cooper
Very easy and fast
Order shipped promptly. However, USPS delivery was delayed for several days.
Easy
Reliable company. I will definitely order from them again.
Very good service, thank you
It's all good.
The only item missing was the measurements of the glass shelf. After seeing the description again I understand. Measurements not needed just a bit of common sense.
I am extremely pleased with the ease of searching for my product, the speed in which I received it and the quality. There was an exploded part diagram so I could clearly see what part I needed and the product was labeled with the same identifier as the diagram.
The product is an OEM part so my refrigerator looks like new. The prices aren't cheap, but competitive with any other merchant. If you want OEM be prepared to pay for it.
Looking for oem quality. Found it.
Found part quickly and easily. Price is competitive.
Part arrived in timely fashion and was exactly as advertized. For a 20 year old appliance, finding the exact replacement part needed so easily is a pleasant surprise indeed. Thank you!
Easy to order
A bit difficult to find the right part online but it arrived quickly and fits perfectly
Door gasket was exact same as original. Ordered online Sunday and received it on next Wednesday. Service and products are excellent.
Amazing and exceptional experience!
Just like it should be! Thank You! Delivered just like you stated.
Great site - good images for comparison.
Lowest price! Beat local service centers price and delivery time. Fair price and shipping cost. It's Christmas time and cookies need baked!
Element arrived with minor damage of factory bend from rough shipper handling.

