Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Ron K.
1 review
0 helpful votes
Follow Ron K.
Unfollow Ron K.
Share Review
Report Review

Great service getting it here..
December 31, 2019

Great service getting it here.now to install.

Date of experience: December 31, 2019
adrian H.
1 review
0 helpful votes
Follow adrian H.
Unfollow adrian H.
Share Review
Report Review

So far so good
December 31, 2019

So far so good
Need better explanation of return policies. Due to a mistake on my end, I ordered the wrong product. The return policy is rather lengthy and unexplained when I place the order

Date of experience: December 31, 2019
Sandra L.
2 reviews
0 helpful votes
Follow Sandra L.
Unfollow Sandra L.
Share Review
Report Review

It was a perfect match, It snapped right in!
December 31, 2019

It was a perfect match, It snapped right in! Thank you

Date of experience: December 30, 2019
michele N.
2 reviews
0 helpful votes
Follow michele N.
Unfollow michele N.
Share Review
Report Review

Fast, efficient and easy
December 30, 2019

Fast, efficient and easy. Parts were correct and my issue with my washer is fixed.

Date of experience: December 30, 2019
Kevin K.
1 review
0 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review

Cheaper than competitors
December 30, 2019

Cheaper than competitors. Good service.

Date of experience: December 30, 2019
Sarah J.
5 reviews
0 helpful votes
Follow Sarah J.
Unfollow Sarah J.
Share Review
Report Review

None, it was a great experience!
December 30, 2019

None, it was a great experience!

Date of experience: December 30, 2019
Ken K.
1 review
0 helpful votes
Follow Ken K.
Unfollow Ken K.
Share Review
Report Review

It was fine, what it should be
December 30, 2019

It was fine, what it should be. I got the part, replaced it and the dishwasher worked.

Date of experience: December 30, 2019
Kathryn G.
1 review
0 helpful votes
Follow Kathryn G.
Unfollow Kathryn G.
Share Review
Report Review

It was easy
December 30, 2019

It was easy

Date of experience: December 29, 2019
Joshua C.
4 reviews
0 helpful votes
Follow Joshua C.
Unfollow Joshua C.
Share Review
Report Review

Product was what I ordered
December 29, 2019

Product was what I ordered.

Date of experience: December 29, 2019
Gary G.
1 review
0 helpful votes
Follow Gary G.
Unfollow Gary G.
Share Review
Report Review

The glass cooktop replacement arrived "shattered" but I was refunded my payment.

Date of experience: December 29, 2019
lara G.
1 review
0 helpful votes
Follow lara G.
Unfollow lara G.
Share Review
Report Review

It took over 5 days to get here and it was 2 day shipping.

Date of experience: December 28, 2019
chester g.
1 review
0 helpful votes
Follow chester g.
Unfollow chester g.
Share Review
Report Review

Easy to find the item
December 29, 2019

Easy to find the item. Purchase process easy... but delays in shipping over a week... :(

Date of experience: December 28, 2019
jeff C.
4 reviews
0 helpful votes
Follow jeff C.
Unfollow jeff C.
Share Review
Report Review

The picture of the part i ordered was different than the part I actually received. I hope I can make it work.

Date of experience: December 28, 2019
VInce S.
1 review
0 helpful votes
Follow VInce S.
Unfollow VInce S.
Share Review
Report Review

Parts worked as expected
December 28, 2019

Parts worked as expected. Nice touch on package late delivery notification by email.

Date of experience: December 28, 2019
Ritesh C.
1 review
0 helpful votes
Follow Ritesh C.
Unfollow Ritesh C.
Share Review
Report Review

Not delivered on time
December 28, 2019

Not delivered on time

Date of experience: December 28, 2019
Andrea D.
2 reviews
0 helpful votes
Follow Andrea D.
Unfollow Andrea D.
Share Review
Report Review

Great site!
December 28, 2019

Great site! I ordered my replacement part in 2 minutes. Checked out with PayPal. I have not received my purchase yet. I ordered it right before this review. I am definitely happy so far.

Date of experience: December 28, 2019
Judith A.
1 review
0 helpful votes
Follow Judith A.
Unfollow Judith A.
Share Review
Report Review

The part I needed came quickly but without an instruction sheet. Luckily it was only a door gasket and just needed to be pushed into the existing channel. Find the middle of the gasket by folding in half and warm it in warm water to aid flexibility. Then begin at the center top of the door gasket channel and push the ribbed portion in leaving the flat side exposed. Seat the gasket by shutting the door and locking in place for about 15 minutes. You can then run an empty test load and if no leaking from the door edges, you did good!

Date of experience: December 27, 2019
Brian W.
5 reviews
0 helpful votes
Follow Brian W.
Unfollow Brian W.
Share Review
Report Review

Simple and easy
December 27, 2019

Simple and easy. Part for dishwasher in stock and priced well.

Date of experience: December 27, 2019
Marie R.
8 reviews
0 helpful votes
Follow Marie R.
Unfollow Marie R.
Share Review
Report Review

Fast and accurate!
December 27, 2019

Fast and accurate!

Date of experience: December 27, 2019
John L.
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

The item we ordered arrived on time and is exactly what we needed. If we need any parts in the future we will definitely order from here.

Date of experience: December 27, 2019