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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Order was processed and shipped quickly even though I ordered at holiday times.
The delivery process was a little confusing. Everything else was great.
Thanks
Fast and easy
Been trying for months to purchase a replacement for our disposal drain cover. This cover fits perfectly and works (magnetic connection). Highly recommend your site and your products!
Got the correct parts at a good price. Thanks!
Easy and painless. Had exactly what I needed.
So far so good
My part is exactly what I wanted and I got it very quickly! The customer service representative I talked to (Alijah) was really nice and helpful in finding the correct part for my model. Will do business again.
Received product as advertised.
Do to a double listing on your website, I was overcharged by about $20.00.
I was really surprised that I received the product within one day of ordering it.
Every thing was great. Part was perfect. The only problem is the day before the part arrived my dishwasher took a dump and had to purchase a new one now I need to figure out how to return the part.
Finding and buying parts through here as been easy and a good experience.
Very easy to use and quick.
The product was costly, but it was a necessity. I was not able to purchase the quantity needed, due to price, so I purchased what I could. I will use the site to make another purchase at a later date.
Easy to pick the right part, and they arrived quickly.
Item was received and was as advertised and what I ordered, the lower handle for this model of Kenmore refrigerator/freezer. Go by the part number on the parts diagram (which I did) and you will order the right part. Removing the broken handle and installing the OEM new one was a snap.
If the grey top mount bracket (which I found can be removed as well) is the weak point in this handle I wonder if the mfg ever published just a part number for it instead of the entire stainless steel handle.
Nonetheless I am pleased with the genuine replacement parts site and will always check them for future appliance repairs parts! I appreciate the fact they provided status and shipment tracking numbers. If they have the best price (which they did in this instance) I will do business with them! Thanks!
Quick and Easy plus good price
Site was very easy to use. Received the part and it was a perfect fit! Quite a different experience than the one I had with Amazon. Ended up returning to them 3 different beater bladed that were not correct. THANKS - my baking efforts were saved!

