Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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David F.
3 reviews
0 helpful votes
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Order was processed and shipped quickly even though I ordered at holiday times.

Date of experience: January 4, 2020
Art P.
2 reviews
0 helpful votes
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The delivery process was a little confusing
January 5, 2020

The delivery process was a little confusing. Everything else was great.

Date of experience: January 4, 2020
KELLI G.
1 review
0 helpful votes
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Thanks
January 4, 2020

Thanks

Date of experience: January 3, 2020
Tim B.
2 reviews
0 helpful votes
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Fast and easy
January 3, 2020

Fast and easy

Date of experience: January 3, 2020
Dorothy C.
1 review
0 helpful votes
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Been trying for months to purchase a replacement for our disposal drain cover. This cover fits perfectly and works (magnetic connection). Highly recommend your site and your products!

Date of experience: January 3, 2020
Brian O.
2 reviews
0 helpful votes
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Got the correct parts at a good price
January 3, 2020

Got the correct parts at a good price. Thanks!

Date of experience: January 3, 2020
Larry c.
1 review
0 helpful votes
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Easy and painless
January 3, 2020

Easy and painless. Had exactly what I needed.

Date of experience: January 3, 2020
Matt R.
3 reviews
0 helpful votes
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So far so good
January 3, 2020

So far so good

Date of experience: January 2, 2020
North Carolina
1 review
1 helpful vote
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My part is exactly what I wanted and I got it very quickly! The customer service representative I talked to (Alijah) was really nice and helpful in finding the correct part for my model. Will do business again.

Date of experience: January 2, 2020
Gary B.
1 review
0 helpful votes
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Received product as advertised
January 3, 2020

Received product as advertised.

Date of experience: January 2, 2020
David S.
2 reviews
0 helpful votes
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Do to a double listing on your website, I was overcharged by about $20.00.

Date of experience: January 2, 2020
Alice A.
2 reviews
0 helpful votes
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I was really surprised that I received the product within one day of ordering it.

Date of experience: January 2, 2020
Tommy B.
1 review
0 helpful votes
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Every thing was great
January 2, 2020

Every thing was great. Part was perfect. The only problem is the day before the part arrived my dishwasher took a dump and had to purchase a new one now I need to figure out how to return the part.

Date of experience: January 2, 2020
Carl L.
1 review
0 helpful votes
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Finding and buying parts through here as been easy and a good experience.

Date of experience: January 2, 2020
ryan e.
1 review
0 helpful votes
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Very easy to use and quick
January 2, 2020

Very easy to use and quick.

Date of experience: January 2, 2020
Joy G.
1 review
0 helpful votes
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The product was costly, but it was a necessity
January 2, 2020

The product was costly, but it was a necessity. I was not able to purchase the quantity needed, due to price, so I purchased what I could. I will use the site to make another purchase at a later date.

Date of experience: January 2, 2020
Daniel R.
4 reviews
0 helpful votes
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Easy to pick the right part, and they arrived quickly.

Date of experience: January 1, 2020
Stephen P.
1 review
0 helpful votes
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Item was received and was as advertised and what I ordered, the lower handle for this model of Kenmore refrigerator/freezer. Go by the part number on the parts diagram (which I did) and you will order the right part. Removing the broken handle and installing the OEM new one was a snap.

If the grey top mount bracket (which I found can be removed as well) is the weak point in this handle I wonder if the mfg ever published just a part number for it instead of the entire stainless steel handle.

Nonetheless I am pleased with the genuine replacement parts site and will always check them for future appliance repairs parts! I appreciate the fact they provided status and shipment tracking numbers. If they have the best price (which they did in this instance) I will do business with them! Thanks!

Date of experience: January 1, 2020
Trevor G.
1 review
0 helpful votes
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Quick and Easy plus good price
January 1, 2020

Quick and Easy plus good price

Date of experience: December 31, 2019
Marilyn C.
1 review
0 helpful votes
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Site was very easy to use
December 31, 2019

Site was very easy to use. Received the part and it was a perfect fit! Quite a different experience than the one I had with Amazon. Ended up returning to them 3 different beater bladed that were not correct. THANKS - my baking efforts were saved!

Date of experience: December 31, 2019