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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Good quality product, and company did a good job communicating
The service was prompt. Thank you.
My overall experience was very good with them. My shipment was going to be a day or two later than scheduled, but they sent me an email and let me know ahead of time which was very nice. The item arrived in good packaging in perfect condition with no issues. I would definitely order from them again
I appreciate how quickly the parts arrived
My experience in getting the part I needed was great. I am still waiting on the first part that was the wrong bin size to get credited for but other than that all was good.
Easy
Very convenient to shop
Both orders arrived separately and late. Had to spend too much effort on chasing the orders.
Products were exactly what I needed and installed well.
I would have preferred to wait longer and pay less in shipping costs to Alaska. Having extra hanging baskets for my chest freexzer has made it so much easier to organize so I was willing to pay. I am happy with the product.
I put the model number of the washing machine that I have and the product u provided for me to purchase was for a different model number and didn't work so I called a repairman that provided the correct part...I will never use ur web site again
Our experience with genuine replacement parts was great. The problem I had was with FedEx. When we received confirmation that our order had shipped and I was given a receipt date by FedEx. Received the part five (5) days later than original receipt date. In review of FedEx tracking it seems that the truck must have sat for a day or two.
So easy compared to other sites. Very hard to see the instructions pictures too dark but we figured it out.
Was satisfied
Found exact product I needed. Easy to order. Extremely fast delivery. One of the best online companies I've used
Needed a part for a 20 year old microwave. Not a lot of sites still carry it, but I found it Easily on this site and cheaper than anyone else who carries it. Located part I needed immediately. Checkout process quick
Fast delivery. Parts were exactly what i needed. Very pleased.
UPS is a terrific delivery company.
Thanks
Order was delivered on time with a seamless transaction. Plastic molded parts from Whirlpool looked a bit rough and cheap though.
Site was easy to use and locate the correct part for a 20+ year old dryer
Great job! You are awesome guys! I couldn't believe how fast, diligent, caring and responsive you are. You were so nice even at correcting my mistakes. Certainly you are the best choice! Congrats!

