Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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73,570 reviews

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MKS D.
1 review
0 helpful votes
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Good quality product, and company did a good job communicating

Date of experience: May 25, 2020
Frank H.
1 review
0 helpful votes
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The service was prompt
May 25, 2020

The service was prompt. Thank you.

Date of experience: May 25, 2020
Mike J.
1 review
0 helpful votes
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My overall experience was very good with them. My shipment was going to be a day or two later than scheduled, but they sent me an email and let me know ahead of time which was very nice. The item arrived in good packaging in perfect condition with no issues. I would definitely order from them again

Date of experience: May 25, 2020
Deborah H.
1 review
0 helpful votes
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I appreciate how quickly the parts arrived
May 25, 2020

I appreciate how quickly the parts arrived

Date of experience: May 24, 2020
Greg B.
2 reviews
0 helpful votes
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My experience in getting the part I needed was great. I am still waiting on the first part that was the wrong bin size to get credited for but other than that all was good.

Date of experience: May 24, 2020
Diane P.
1 review
0 helpful votes
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Easy
May 25, 2020

Easy

Date of experience: May 24, 2020
Muhammad J.
1 review
0 helpful votes
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Very convenient to shop
May 25, 2020

Very convenient to shop

Date of experience: May 24, 2020
Doug B.
1 review
0 helpful votes
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Both orders arrived separately and late
May 25, 2020

Both orders arrived separately and late. Had to spend too much effort on chasing the orders.

Products were exactly what I needed and installed well.

Date of experience: May 24, 2020
Carol M.
3 reviews
0 helpful votes
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I would have preferred to wait longer and pay less in shipping costs to Alaska. Having extra hanging baskets for my chest freexzer has made it so much easier to organize so I was willing to pay. I am happy with the product.

Date of experience: May 24, 2020
Patrick D.
1 review
0 helpful votes
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I put the model number of the washing machine that I have and the product u provided for me to purchase was for a different model number and didn't work so I called a repairman that provided the correct part...I will never use ur web site again

Date of experience: May 24, 2020
Jeff B.
1 review
0 helpful votes
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Our experience with genuine replacement parts was great. The problem I had was with FedEx. When we received confirmation that our order had shipped and I was given a receipt date by FedEx. Received the part five (5) days later than original receipt date. In review of FedEx tracking it seems that the truck must have sat for a day or two.

Date of experience: May 24, 2020
Mary B.
1 review
0 helpful votes
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So easy compared to other sites
May 24, 2020

So easy compared to other sites. Very hard to see the instructions pictures too dark but we figured it out.

Date of experience: May 24, 2020
herman r.
1 review
0 helpful votes
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Was satisfied
May 24, 2020

Was satisfied

Date of experience: May 24, 2020
L S.
1 review
0 helpful votes
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Found exact product I needed
May 24, 2020

Found exact product I needed. Easy to order. Extremely fast delivery. One of the best online companies I've used

Date of experience: May 23, 2020
JESSICA B.
1 review
0 helpful votes
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Needed a part for a 20 year old microwave
May 24, 2020

Needed a part for a 20 year old microwave. Not a lot of sites still carry it, but I found it Easily on this site and cheaper than anyone else who carries it. Located part I needed immediately. Checkout process quick

Date of experience: May 23, 2020
Wendy B.
2 reviews
0 helpful votes
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Fast delivery
May 23, 2020

Fast delivery. Parts were exactly what i needed. Very pleased.

Date of experience: May 23, 2020
Timothy R.
1 review
0 helpful votes
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UPS is a terrific delivery company
May 23, 2020

UPS is a terrific delivery company.
Thanks

Date of experience: May 23, 2020
Jim L.
3 reviews
0 helpful votes
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Order was delivered on time with a seamless transaction. Plastic molded parts from Whirlpool looked a bit rough and cheap though.

Date of experience: May 23, 2020
Scott M.
1 review
0 helpful votes
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Site was easy to use and locate the correct part for a 20+ year old dryer

Date of experience: May 23, 2020
Joaquin R.
1 review
0 helpful votes
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Great job!
May 23, 2020

Great job! You are awesome guys! I couldn't believe how fast, diligent, caring and responsive you are. You were so nice even at correcting my mistakes. Certainly you are the best choice! Congrats!

Date of experience: May 23, 2020