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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Easy to use Home Depot no way. Was not sure I would get the right parts. Parts came correct and on time actually a day earlier. Good company fair prices and very happy, washer is running as new, for a 10 year old unit.
Easy to find the part that was needed, genuine part, reasonably priced, fast delivery.
Got it in 2 days. Installed it in 2 minutes. Put 2 loads in the dryer. It worked. Loved happily ever after. Amén.
We received the part and after searching on YouTube, were able to install.
Ordering was fast and easy. Product filter was very very see through which I am not sure is a true charcoal filter
Got here quickly and in good shape too. We installed it immediately and glad to have things back to normal.
I was able to order a replacement lint filter for my dryer easily and it came quickly
I ordered a part from this company and they sent me the incorrect part. When I contacted them about this mistake, they went back and forth with me, requesting I send pictures the part they sent me, the appliance I have, the part number they sent me which I provided, clearly showing that it was the wrong part. Then they went one step further and sent me a diagram of over 100 parts for my appliance and asked me to identify which part I needed. Although I am an engineer, I shouldn't have to go through all this just to prove that they sent me the wrong part! And to top it all off, in the end they decided they would not offer a refund! Overall I would avoid this company at all costs!
Arrived in a timely manner, and fit perfectly. Will order from this company again
I found the exact part I needed right away. Checkout was easy and my item arrived quickly. Genuine Parts is now on my favorites list and I look forward to returning for any thing I need in the future.
Great, no problem finding what I needed. Shipment got here faster than I expected, part fits and is working. Thank you
Ordering was easy, delivery was quick, and I got the right parts for the repair. My wife is glad to have her washing machine back again.
I went to the site for my needed part for a refrig. It was easy to find and to order. The part was delivered when stated.
Order was received promptly and fit in ice maker. Very pleased with service.
Part came as expected, but they were out of my preferred color, so needed to paint it.
$48 for part, some places wanted $120. Reasonable shipping price, here in three days
Clothes dryer had been noisy for some time before it stopped spinning altogether. Expected a broken belt, but found it needed a tension roller. GRP showed me which one matched my model number and had helpful video on installation. I had my dryer up and running again in less than a week.
Having confirmed the part # of the required cooktop in multiple ways, I placed the order with relative confidence. Delivery was quoted as two days via standard ground transport, and the item arrived on time as promised. It was an exact match for the original part.

