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Gear Elevation has a rating of 2.7 stars from 206 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gear Elevation most frequently mention credit card, foot bath and tracking number. Gear Elevation ranks 1st among Foot Care sites.
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I have waited 5 weeks for my purchase to arrive. It hasn't yet and customer service gave me a phony Canada Post number to track. It doesn't work. There site said my purchase arrived on June 6, but over two weeks later it seems to have "disappeared". I also needed to go to my credit card company to have an unauthorized charge of $85 reversed for a membership I didn't know about. This company is fraudulent and two calls and two live chats have produced nothing but lies. Buyer beware!
Bought a set of bath towels. They're super soft and absorbent. The quick delivery and excellent quality made for a great shopping experience.
Hi Hayden! Thank you for writing a review. We're thrilled to hear that your order arrived on time and the quality of our bath towels met your expectations. We appreciate your support and look forward to your next visit!
Just got a durable phone case that's perfect for my active lifestyle. It's rugged and protective, exactly what I needed!
Hi Jordan! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great products to awesome customers like you. Thanks again!
Needed a new winter hat and found a cozy, stylish one. It keeps me warm and looks great. The fast shipping was a bonus!
Hi Billy! Thank you for your review. We're glad to hear that you are satisfied with your purchase and our shipping service. We look forward to serving you again in the future!
Found a beautiful wristwatch that's both functional and stylish. The quality is excellent, and it was delivered right on time.
Hey there, Romeo! Thank you for writing a review. We're thrilled to hear that your order arrived on time and you liked the wrist watch. We appreciate your support and look forward to your next visit!
Ordered a few pieces of fitness equipment. Just what I needed for my home gym. Fast shipping and great customer service made the experience even better.
Hey Carlos! Thank you for taking the time to write a review. We're thrilled to hear that your fitness equipment arrived quickly and met your needs perfectly. We appreciate your support and look forward to your next visit!
Bought a set of eco-friendly cleaning products. They work wonderfully and have a pleasant scent. The customer service was very helpful in answering my questions.
Hi Matthew! Thank you for taking the time to post a review. We're glad to hear that you are satisfied with your purchase from our store. We strive to provide the best service possible and appreciate your support!
I purchased a single item to the value of $18 in May then in June there was an unauthorised debit of my credit card for $94 from this company. It appears they sign you up to a subscription service with no contract or authority from you. The website shopping cart at checkout doesn't alert you to a subscription charge, it doesn't identify the subscription frequency or amount. The company behind the scam "Energy Commerce Elevation LCC" is dealing in deceptive & fraudulent behaviour.
Hi Paula! We are truly sorry to hear about your less-than-satisfactory experience shopping with us. Please reach out to our customer support team at [email protected] or call us at 888-353-8373 so we can address your specific concerns and work towards a resolution. Thank you for giving us the opportunity to make things right.
Found a stylish leather wallet that's perfect for everyday use. It's well-made and arrived quickly. The customer service was excellent in answering my questions.
Hi Marlon! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great customer service and products to awesome customers like you. Thanks again!
Got a new smartwatch. It's packed with features and looks great. The customer service was very helpful when I needed assistance with the setup.
Hey there, Jackson! We appreciate you taking the time to write a review. We're thrilled to hear that your shopping experience with us went great. We look forward to serving you again soon!
121Ordered a beautiful area rug. It's soft and the colors are vibrant. The quick delivery and excellent quality made for a great purchase.
Hi there, Griffin! Thank you for taking the time to share your experience. It’s wonderful to know that our product and service met your expectations. We look forward to serving you again soon!
Found a great set of wireless earbuds. The sound quality is fantastic and they're very comfortable. The customer service was very helpful when I had questions about the warranty.
Hi Bailey! We're so glad to hear that you love your wireless earbuds. Thank you for your positive feedback on our customer service as well. We hope to serve you again soon!
Bought a new laptop backpack. It's spacious and well-padded. The fast shipping was appreciated, and the quality exceeded my expectations.
Hi Christopher, thank you for your review! We're happy to know that we've exceeded your expectations. We appreciate your support and look forward to serving you again soon!
Got a lovely set of candles. They smell amazing and burn evenly. The detailed product descriptions were very helpful!
Hi Adam! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great products to awesome customers like you. Thanks again!
Ordered a new pair of hiking boots. They're comfortable and provide great support. The customer service was excellent in helping me choose the right size.
Hi Jasmin! Thank you for taking the time to write a review. We are thrilled to hear that your shopping experience with us went great. We're looking forward to your next visit!
Found a beautiful scarf that's perfect for winter. It's warm and stylish. The quick delivery was a nice touch!
Hi James! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great products to awesome customers like you. Thanks again!
Found a fantastic DIY craft kit. It's been a fun project, and the quality of the materials is top-notch. The website was easy to navigate, which made the purchase smooth.
Hi Morgan! Thank you for writing a review. We're happy to hear that your shopping experience with us went great. We look forward to your next visit!
Bought a new set of bed sheets. They're incredibly soft and breathable. Had a minor issue with the order, but customer service resolved it quickly and professionally.
Hi Lewis! Thank you for writing a review. Apologies for the order issue, but we're happy our customer service resolved it quickly. Looking forward to you next visit. Enjoy your new sheets!
Their selection of scarves is fabulous. Got a few in different colors, and they're all soft and beautiful. The package arrived sooner than expected, which was great.
Hi Fabian! Thank you for writing a review. We're thrilled to hear you're satisfied with our product. Looking forward to your next purchase!
Since my credit card has a lot of monthly payments, i realized only yesterday that those people are scammers, they charge my card each month with 19.97 euros
I am taking this as i speak to the electronic crime police, they will get in charge with this so called company
Hi Triantafyllos P. We sincerely apologize for the inconvenience that this has caused. We would like the opportunity to investigate your feedback further. Please feel free to send us an email at [email protected] or call our team at 888 353-8373. We’ll work with you to resolve any issues as quickly as possible.
Answer: Thank you for reaching out and sharing your concerns. We truly apologize for any confusion or frustration you've experienced regarding the $104 charge. This is definitely not the experience we want for our customers. We would love to help clarify the situation and resolve any issues you're facing. Please reach out to our customer service team directly with your order details at [email protected] at 888 353-8373, and we will look into this matter right away. Again, our sincerest apologies, and we hope to get this sorted for you as quickly as possible.
Answer: Hi Mari! Thank you for reaching out! We're sorry to hear about the charge. To help resolve this matter as quickly as possible, please feel free to contact us directly at [email protected] or call our team at 888-353-8373. Our customer support team will assist you in reviewing your account and any transactions associated with it. We look forward to resolving this for you.
Answer: Hi Tim! Thanks for reaching out. Here are the instructions for using the foot pads: 1. Wash and dry your feet or body part before applying Detox Patch. 2. Take one adhesive sheet and slowly peel off paper. 3. Place the foot pad on the adhesive where noted to "Put adhesive sheet on this side" and place onto the soles of your feet or the desired area of other body part. (Socks can be worn if necessary) 4. Wear for 7-10 hours then remove pad. 5. Wipe surface with wet towel until it's no longer sticky. 6. Used patches will appear dark greenish or grayish as they absorb toxins and waste matter from your body. 7. Continue to use each night until the discoloration of the pad subsides. 8. When used patches show signs of lightening, you may reduce applying it for once or twice a week for maintenance. Note: Apply detox patch one hour before bed-time. Disclaimer: Do not put on open wound. If you are allergic, do not use these pads. This product is not intended to diagnose or cure any disease.
Answer: Hi Carl, we apologize about the $15.99 charge on your account. When you purchased an item, you might have checked a box indicating that you'd like to become a part of the exclusive Gold membership. For future reference, you have actually option to uncheck the box if you don't wish to be part of the program. We would understand if you'd like to cancel the subscription and we can help you with that, but before we get too far into all that, I just want to make sure you understand what you're getting as a part of your membership. As a Gold member, you get access to some of the hottest products around, FREE. Our collection of products is constantly updated weekly, ensuring an abundance of problem-solving, gift-giving, and attention-grabbing items for your family and friends to enjoy. I really think you'll like everything we have to offer as a part of this exclusive club. You can head here to check out all the free products: www.gearelevationgold.co In addition to that, you will also get a credit towards your first purchase! Use the code "FREESHIP" at checkout and you will get any 1 item in your cart with the shipping charges waived as well! This is an absolutely FREE purchase for ANYTHING you're requesting! Please note that this is valid for any SINGLE item in the store with the condition that the code is only valid if you have 1 item in your cart. The code will not work if you have 2, 4, 6 or more items in your cart. The code also doesn't work if you have multiple of the same item in your cart. After weighing out all the options, and you decided to still cancel your subscription, please reach out to us at [email protected] or call us at 888-353-8373. We'll work with you to resolve this issue.
Answer: Hi Ernest! I am sorry for the confusion. The charge is for your Gold membership. When you purchased IonPure foot detox, you checked a box indicating that you'd like to become a part of the exclusive Gold membership. Because we want you to be satisfied in your experience with us, let us explain more of what you are receiving as a member of the club. You get access to some of the HOTTEST free products, at a cost of $0. Our collection of products is constantly updated weekly, ensuring an abundance of problem-solving, gift-giving, and attention-grabbing items for your family and friends to enjoy. That's right. You pay nothing for the product. Just cover a small shipping fee so we can make sure it gets to you safe and sound! You can also check out the free products available at: www.gearelevationgold.co As a new member, you get a credit towards your first purchase! Use code "FREESHIP" at checkout and you can get any 1 item in your cart with the shipping charges waived as well! This is an absolutely FREE purchase for ANYTHING you're requesting! It's valid for any single item in the store, however the only condition is that the code is only valid if you have 1 item in your cart. The code doesn't work if you have 2, 4, 6 items in your cart or more. The code doesn't work even if you have multiple of the same item in your cart. If you decide that this isn't for you, I understand. Just send us an email at [email protected] and we will cancel your membership moving forward.
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Hi Paul! We are very sorry to learn that you did not receive your order as promptly as promised. We value your feedback and are committed to improving based on your input. Please reach out to our customer support team at [email protected] or call us at 888-353-8373 so we can address your specific concerns and work towards a resolution. Thank you for giving us the opportunity to make things right.